Location-based services for controlled-environment facilities
Systems and methods for implementing location-based services for controlled-environment facilities are disclosed. The location-based services may be used to restrict the ability of residents to communicate with non-residents that are located within geographic areas defined with the location-based service, such as within a specified proximity of the facility. A resident of the controlled-environment facility requests a remote communication with a non-resident that is utilizing a mobile device, such as a cellular phone, smart phone or tablet device. The request for the remote communication may be allowed based, at least in part, upon the physical location of the mobile device as determined based on the location of cellular towers in use by the mobile device and based on a GPS (Global Positioning System) location provided by the mobile device.
1. A method for providing location-based monitoring of communication services, the method comprising:
receiving, from a resident located in a controlled-environment facility, a request to establish a call with a non-resident utilizing a mobile device;
initiating the requested call with the mobile device of the non-resident;
determining a physical location of the mobile device at the initiation of the requested call, wherein the physical location is determined based on a location of one or more cellular network towers utilized by the mobile device and is further based on a GPS (Global Positioning System) location provided by the mobile device; and
allowing the resident to participate in the requested call if the physical location of the mobile device is not located within a bounded geographic area that includes the location of the controlled-environment facility in which the resident requesting the call is located.
2. The method of claim 1 , further comprising:
monitoring changes in the physical location of the mobile device during the allowed call, wherein the changes are monitored by querying a service provider of the mobile device for the location of the mobile device at times during the allowed call.
3. The method of claim 2 , further comprising:
detecting, based on the monitored changes, movement of the location of the mobile device into the bounded geographic area.
4. The method of claim 3 , further comprising:
generating an alert indicating the detected movement of the mobile device into the bounded geographic area.
5. The method of claim 3 , further comprising:
terminating the call based on the detected movement of the mobile device into the bounded geographic area.
6. The method of claim 1 , wherein the bounded geographic area is a circular geographic area with the controlled-environment facility at the center.
7. The method of claim 1 , wherein the call comprises at least one of a voice call and a video call.
8. The method of claim 7 , wherein the request is denied based on a security classification of the resident indicating a requirement of a determined physical location for the mobile device.
9. The method of claim 1 , wherein the physical location is determined based only on the location of the one or more cellular network towers if the GPS location of the mobile device is not available.
10. The method of claim 1 , wherein the physical location is determined based on the location of one or more cellular network towers and the GPS location is provided by an E911 system.
11. A computer-readable storage device having program instructions stored thereon for providing location-based monitoring of communication services, wherein, upon execution by one or more processors, the program instructions cause the one or more processors to:
receive, from a resident located in a controlled-environment facility, a request to establish a call with a non-resident utilizing a mobile device;
initiate the requested call with the mobile device of the non-resident;
determine a physical location of the mobile device at the initiation of the requested call, wherein the physical location is determined based on a location of one or more cellular network towers utilized by the mobile device and is further based on a GPS (Global Positioning System) location provided by the mobile device; and
allow the resident to participate in the requested call if the physical location of the mobile device is not located within a bounded geographic area that includes the location of the controlled-environment facility in which the resident requesting the call is located.
12. The computer-readable storage device of claim 11 , the program instructions further causing the one or more processors to:
monitor changes in the physical location of the mobile device during the allowed call, wherein the changes are monitored by querying a service provider of the mobile device for the location of the mobile device at times during the allowed call.
13. The computer-readable storage device of claim 12 , further comprising:
detecting, based on the monitored changes, movement of the location of the mobile device into the bounded geographic area.
14. The computer-readable storage device of claim 13 , further comprising:
generating an alert indicating the detected movement of the mobile device into the bounded geographic area.
15. The computer-readable storage device of claim 13 , further comprising:
terminating the remote communication session based on the detected movement of the mobile device into the bounded geographic area.
16. The computer-readable storage device of claim 11 , wherein
the bounded geographic area is a circular geographic area with the controlled-environment facility at the center.
17. The computer-readable storage device of claim 11 , wherein
the call comprises at least one of a voice call and a video call.
18. The computer-readable storage device of claim 17 , wherein the request is denied based on a security classification of the resident indicating a requirement of a determined physical location for the mobile device.
19. The computer-readable storage device of claim 11 , wherein
the physical location is determined based only on the location of the one or more cellular network towers if the GPS location of the mobile device is not available.
20. The computer-readable storage device of claim 11 , wherein
the physical location is determined based on the location of one or more cellular network towers and the GPS location is provided by an E911 system.