Overt and covert capture of images of controlled-environment facility residents using intelligent controlled-environment facility resident communications and/or media devices
A controlled-environment facility resident communication and/or media device enables a controlled-environment facility resident to carry-out one task on the device, and provides a visual indication, to the resident, that an overt image and/or video is being captured during this task. Conversely, a covert image and/or video of a user is captured while the controlled-environment facility resident communication and/or media device is in use for another task, without providing the user the same or other visual indication that the covert image is being captured.
1. A system for overt and covert capture of images of controlled-environment facility residents, the system comprising:
a controlled-environment facility resident communication and/or media device disposed within a controlled-environment facility, device comprising:
at least one processor; and
a memory coupled to the at least one processor, the memory configured to store program instructions executable by the at least one processor to cause the controlled-environment facility resident communication and/or media device to:
enable one resident task involving a resident of the controlled-environment facility;
provide a visual indication to the resident that an overt image and/or video is being captured during the task; and
a controlled-environment facility communication processing system comprising:
at least one processor; and
a memory coupled to the at least one processor, the memory configured to store program instructions executable by the at least one processor to cause the controlled-environment facility communication processing system to:
enable at least one member of personnel of a controlled-environment facility to capture a covert image and/or video of a user of the controlled-environment facility resident communication and/or media device while the controlled-environment facility resident communication and/or media device is in use for another task, using the controlled-environment facility resident communication and/or media device; and
prevent the controlled-environment facility resident communication and/or media device from providing the same or other visual indication to the user that the covert image is being captured.
2. The system of claim 1 , wherein the program instructions are further executable to cause the controlled-environment facility communication processing system to provide an interface to enable the at least one member of personnel of a controlled-environment facility to capture the covert image and/or video of the user.
3. The system of claim 2 , wherein the other task is a login, and the interface is provided to enable the at least one member of personnel of the controlled-environment facility to capture the covert image and/or video of the user as a result of a predetermined number of failed login attempts.
4. The system of claim 1 , wherein the program instructions of the controlled-environment facility communication processing system and/or a controlled-environment facility administration and management system are further executable to cause the controlled-environment facility communication processing system and/or the controlled-environment facility administration and management system to apply digital facial recognition to compare the covert image of the user to the overt image of the resident to confirm the user as the resident.
5. The system of claim 1 , wherein the one resident task is creation of a resident account, and the program instructions of the controlled-environment facility communication processing system and/or a controlled-environment facility administration and management system are further executable to cause the controlled-environment facility communication processing system and/or the controlled-environment facility administration and management system to enable the controlled-environment facility resident communication and/or media device to provide for creation and/or acceptance of account login credentials as part of the one resident task.
6. The system of claim 5 wherein the other task is entry of the credentials.
7. The system of claim 1 wherein the other task is an acknowledgement by the user.
8. The system of claim 1 , wherein the controlled-environment facility resident communication and/or media device is a controlled-environment facility video visitation device.
9. The system of claim 1 , wherein the controlled-environment facility resident communication and/or media device is a personal controlled-environment facility resident communication and/or media device.
10. A method comprising:
enabling, by a controlled-environment facility resident communication and/or media device, a controlled-environment facility resident to carry-out one task on the controlled-environment facility resident communication and/or media device;
enabling, by a controlled-environment facility communication processing system, at least one member of personnel of a controlled-environment facility to capture an overt image and/or video of the resident, using the controlled-environment facility resident communication and/or media device, during the one task;
providing, by the controlled-environment facility resident communication and/or media device, a visual indication, to the resident, that the overt image and/or video is being captured during the one task; and
enabling, by the controlled-environment facility communication processing system, the at least the one or at least one other member of personnel of the controlled-environment facility to capture a covert image and/or video of a user of the controlled-environment facility resident communication and/or media device, using the device, while the device is in use for another task, without the device providing the user the same or other visual indication that the covert image is being captured.
11. The method of claim 10 , wherein enabling at least one member of personnel of the controlled-environment facility to capture the overt image and/or video of the resident and/or enabling the at least one or the at least one other member of personnel of the controlled-environment facility to capture a covert image and/or video of the user further comprises providing an interface, by the controlled-environment facility communication processing system, to capture the overt and/or covert image and/or video.
12. The method of claim 11 , wherein the other task is a login, and the interface is provided, enabling the at least one or the at least one other member of personnel of the controlled-environment facility to capture the covert image and/or video of the user, as a result of a predetermined number of failed login attempts.
13. The method of claim 10 , further comprising applying digital facial recognition to compare the covert image of the user to the overt image of the resident to confirm the user as the resident.
14. The method of claim 10 , wherein the one task is creation of an account and includes creation and/or acceptance of account login credentials and association of the overt image with the account and/or login credentials.
15. The method of claim 14 , wherein the other task is entering of the credentials and the method further comprises associating the covert image and/or video with the credentials entered.
16. The method of claim 10 , wherein the other task is an acknowledgement by the user.
17. A non-transitory computer-readable storage medium having program instructions stored thereon that, upon execution by a controlled-environment facility communication processing system, cause the controlled-environment facility communication processing system to:
enable at least one member of personnel of a controlled-environment facility to capture an overt image and/or video of a controlled-environment facility resident using a controlled-environment facility resident communication and/or media device disposed within the controlled-environment facility during one task being performed by the resident on the controlled-environment facility resident communication and/or media device;
cause and/or allow the controlled-environment facility resident communication and/or media device to provide a visual indication to the resident that an overt image and/or video is being captured;
enable the at least one member or at least one other member of personnel of the controlled-environment facility to capture a covert image and/or video of a user of the controlled-environment facility resident communication and/or media device while the device is in use for another task, using the device; and
prevent the controlled-environment facility resident communication and/or media device from providing the same or other visual indication on, to the user, that the covert image is being captured.
18. The non-transitory computer-readable storage medium of claim 17 , wherein execution of the program instructions by the controlled-environment facility communication processing system further causes the controlled-environment facility communication processing system to provide an interface for the at least one member of personnel of the controlled-environment facility to capture the overt image and/or video and for the at least one or the at least one other member of personnel of the controlled-environment facility to capture the covert image and/or video of the user.
19. The non-transitory computer-readable storage medium of claim 18 , wherein the other task is a login, and the interface is provided to enable the at least one or the at least one other member of personnel of the controlled-environment facility to capture the covert image and/or video of the user as a result of a predetermined number of failed login attempts.
20. The non-transitory computer-readable storage medium of claim 17 , wherein execution of the program instructions by the controlled-environment facility communication processing system further causes the controlled-environment facility communication processing system to apply digital facial recognition to compare the covert image of the user to the overt image of the resident to confirm the user as the resident.