Controlled-environment facility resident and associated non-resident telephone number investigative linkage to e-commerce application program purchases
Investigative systems and methods linking controlled-environment facility residents and associated non-resident telephone numbers to e-commerce application program (app) purchases capture (a) non-resident telephone number(s) associated with (an) electronic communication(s) with a controlled-environment facility resident and/or (a) telephone number(s) associated with a non-resident communicating with a controlled-environment facility resident. E-commerce app accounts associated with the captured telephone number(s) are determined, e-commerce app account(s) associated with the captured telephone number(s) is (are) accessed and information about purchases made by a non-resident associated with the accessed e-commerce app account(s), through the accessed app account(s) is gathered. A determination is then made whether information about (a) purchase(s) made through the accessed e-commerce app account(s) correlate with the resident, and an investigative lead resulting from information about the purchase(s) made through the at least one accessed e-commerce app account correlating with the resident is provided.
1. An investigative system for linking controlled-environment facility residents and associated non-resident telephone numbers to e-commerce application program purchases, the system comprising:
a controlled-environment facility secure communication platform comprising at least one processor and a memory coupled to the at least one processor and storing program instructions thereupon, which when executed by the at least one processor, cause the controlled-environment facility secure communication platform to:
capture at least one non-resident telephone number associated with one or more electronic communications with a controlled-environment facility resident; and
an investigative data aggregation and analysis system comprising at least one processor and a memory coupled to the at least one processor and storing program instructions thereupon, which when executed by the at least one processor, cause the investigative data aggregation and analysis system to:
receive, from the controlled-environment facility secure communication platform, the captured at least one telephone number associated with one or more electronic communications with the controlled-environment facility resident and identification of the controlled-environment facility resident;
determine e-commerce application program accounts associated with at least one captured telephone number;
access at least one e-commerce application program account associated with the at least one captured telephone number;
gather information about one or more purchases made, by a non-resident associated with the at least one accessed e-commerce application program account, through the accessed at least one e-commerce application program account;
determine whether information about the one or more purchases made through the accessed at least one e-commerce application program account correlate with the resident; and
provide an investigative lead resulting from information about the one or more purchases made through the at least one accessed e-commerce application program account correlating with the resident.
2. The investigative system of claim 1 , wherein the controlled-environment facility secure communication platform program instructions further cause the controlled-environment facility secure communication platform to, prior to any communications with a controlled-environment facility resident, obtain a waiver to access an e-commerce application program account associated with the non-resident and/or a telephone number associated with the non-resident.
3. The investigative system of claim 1 , wherein the investigative data aggregation and analysis system program instructions further cause the investigative data aggregation and analysis system to provide the investigative lead to the users via a web-based interface provided by the investigative data aggregation and analysis system.
4. The investigative system of claim 1 , wherein a non-resident telephone number associated with one or more electronic communications is a telephone number called by the resident.
5. The investigative system of claim 1 , wherein a non-resident telephone number associated with one or more electronic communications is a telephone number the non-resident used to call the resident.
6. The investigative system of claim 1 , wherein gathering information about purchases made through the accessed e-commerce application program accounts includes monitoring purchases made through the at least one accessed e-commerce application program account.
7. The investigative system of claim 1 , wherein the investigative data aggregation and analysis system program instructions further cause the investigative data aggregation and analysis system to monitor subsequent purchases made through at least one accessed e-commerce application program account.
8. The investigative system of claim 1 , wherein the investigative data aggregation and analysis system program instructions further cause the investigative data aggregation and analysis system to:
receive, from the controlled-environment facility secure communication platform, information about at least one subsequent electronic communication between the resident and non-resident;
determine if at least one further e-commerce application program account is associated with a same or a different non-resident telephone number associated with the at least one subsequent electronic communication;
access at least one e-commerce application program account associated with the same or the different non-resident telephone number;
gather information about at least one further purchase made, by a non-resident associated with the least one accessed e-commerce application program account, through the least one accessed e-commerce application program account;
determine whether information about the least one further purchase made through the further accessed least one e-commerce application program account further correlates with the resident; and
supplement the investigative lead with information about the least one further purchase made through the least one further accessed e-commerce application program account in response to a determination that the information about the least one further purchase further correlates with the resident.
9. A method for linking controlled-environment facility residents and associated non-resident telephone numbers to e-commerce application program purchases, the method comprising:
capturing, by a controlled-environment facility secure communication platform associated with at least one controlled-environment facility, at least one telephone number associated with a non-resident communicating with a controlled-environment facility resident;
receiving, at an investigative data aggregation and analysis system, from the controlled-environment facility secure communication platform, the at least one captured telephone number associated with the non-resident communicating with the controlled-environment facility resident;
determining, by the investigative data aggregation and analysis system, at least one e-commerce application program account associated with a captured telephone number;
accessing, by the investigative data aggregation and analysis system, at least one e-commerce application program account associated with the captured telephone number;
gathering, by the investigative data aggregation and analysis system, information about one or more purchases made through the at least one accessed e-commerce application program account by a non-resident associated with the at least one accessed e-commerce application program;
determining, by the investigative data aggregation and analysis system, whether information about the one or more purchases made through the at least one accessed e-commerce application program accounts correlate with the resident; and
providing, by the investigative data aggregation and analysis system, an investigative lead resulting from a determination information about the one or more purchases made through the at least one accessed e-commerce application program account correlates with the resident.
10. The method of claim 9 , further comprising, prior to any electronic communication with the resident, obtaining a waiver to access an e-commerce application program account associated with the non-resident and/or any telephone numbers associated with the non-resident.
11. The method of claim 9 , further comprising providing the investigative leads to the users via a web-based interface provided by the investigative data aggregation and analysis system.
12. The method of claim 9 , wherein the at least one telephone number associated with the non-resident is a telephone number called by the resident.
13. The method of claim 9 wherein at least one telephone number associated with the non-resident is a telephone number the non-resident used to call the resident.
14. The method of claim 9 , wherein the at least one telephone number associated with the non-resident is a telephone number listed as associated with the non-resident in a database associated with the controlled-environment facility secure communication platform.
15. The method of claim 9 , wherein the at least one telephone number associated with the non-resident listed as associated with the non-resident is on a pre-approved contact and/or personal allowed number list for the resident maintained in the database associated with the controlled-environment facility secure communication platform.
16. The method of claim 9 , wherein gathering information about the one or more purchases made through the accessed e-commerce application program accounts include monitoring purchases made through at least one of the accessed e-commerce application program accounts.
17. The method of claim 9 , further comprising monitoring subsequent purchases made through at least one of the accessed e-commerce application program accounts.
18. The method of claim 9 further comprising: receiving, from the controlled-environment facility secure communication platform, information about at least one subsequent electronic communication between the resident and non-resident; determining a further e-commerce application program account associated with a same or any different telephone number associated with the non-resident; accessing an e-commerce application program account associated with the same or a different telephone number associated with the non-resident; gathering information about a further purchase made through accessed e-commerce application program accounts; determining whether information about the further purchases made through the further accessed e-commerce application program accounts further correlate with the resident; and supplementing the investigative lead with information about the further purchases made through the further accessed e-commerce application program accounts, in response to the determining the information about the further purchases further correlate with the resident.
19. A tangible non-transitory computer-readable storage medium having program instructions stored thereon that, upon execution by a controlled-environment facility investigative data aggregation and analysis system, cause the investigative data aggregation and analysis system to:
receive at least one non-resident telephone number associated with one or more electronic communications with a controlled-environment facility resident and/or at least one non-resident telephone number associated with a non-resident communicating with the controlled-environment facility resident;
determine at least one e-commerce application program account associated with a received telephone number;
access at least one e-commerce application program account associated with the received telephone number;
gather information about one or more purchases made through the at least one accessed e-commerce application program account by a non-resident associated with the at least one accessed e-commerce application programs;
determine whether information about the one or more purchases made through the at least one accessed e-commerce application program accounts correlate with the resident; and
provide an investigative lead resulting from a determination information about the one or more purchases made through the at least one accessed e-commerce application program account correlates with the resident.
20. The tangible non-transitory computer-readable storage medium of claim 19 , wherein execution of the program instructions further cause the investigative data aggregation and analysis system to:
receive information about at least one subsequent electronic communication between the resident and non-resident;
determine at least one further e-commerce application program account associated with a same or a different non-resident telephone number associated with the at least one subsequent electronic communication;
access an e-commerce application program account associated with the same or a different non-resident telephone number;
gather information about a further purchase made, by a non-resident associated with the accessed e-commerce application program, through accessed e-commerce application program accounts;
determine whether information about the further purchases made through the further accessed e-commerce application program accounts further correlate with the resident; and
supplement the investigative lead with information about the further purchases made through the further accessed e-commerce application program accounts in response to a determination that the information about the further purchases further correlate with the resident.