IP Library Granted Patent US 11,057,518
Granted Patent B2
US 11,057,518 · App. 16/694,542 · Granted Jul 6, 2021

Site information button

Inventor: Vernes Medic (Bosnia and Herzegovina, BA)
Assignee: NCR Corporation
H04M3/5133G06F3/0488H04M3/5191
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Quick Facts
Patent No.
US 11,057,518
App. No.
16/694,542
Granted
Jul 6, 2021
Kind
B2
Abstract

A local terminal is operable to display a user interface on a display of the terminal. The user interface includes a site information button. The local terminal is operable to receive a user input that corresponds to a user pressing the site information button. The local terminal is further operable to retrieve site information from a memory of the local terminal. The site information includes diagnostic information for the local terminal.

Claims (37)

1. A method for servicing a local terminal, the method comprising:

displaying, at the local terminal, a user interface on a display of the local terminal, the user interface including a site information button;

receiving, at the local terminal, a user input that corresponds to a user pressing the site information button; and

retrieving site information from a memory of the local terminal, the site information including diagnostic information for the local terminal.

2. The method of claim 1 , wherein the diagnostic information includes a site identifier that identifies the local terminal from a plurality of local terminals.

3. The method of claim 1 , wherein retrieving the site information from the memory of the local terminal comprises extracting the site information from a plurality of files stored in the memory.

4. The method of claim 3 , further comprising searching a plurality of directories for the plurality of files, wherein each of the plurality of files is stored in a respective one of the plurality of directories.

5. The method of claim 1 , further comprising establishing a remote connection between the local terminal and a remote terminal.

6. The method of claim 5 , further comprising entering, by the local terminal, a service mode upon the remote connection being established.

7. The method of claim 1 , further comprising transmitting the site information to a remote terminal.

8. A local terminal serviceable by a remote terminal, the local terminal comprising:

a display;

a processor in electrical communication with the display, and

a memory storing instructions that, when executed by the processor, causes the processor to perform actions comprising:

displaying a user interface on the display, the user interface including a site information button,

receiving a user input via the display that corresponds to a user pressing the site information button, and

extract site information from the memory, the site information including diagnostic information for the local terminal.

9. The local terminal of claim 8 , wherein the diagnostic information includes a site identifier that identifies the local terminal from a plurality of local terminals.

10. The local terminal of claim 8 , wherein extracting the site information from the memory of the local terminal comprises extracting the site information from a plurality of files stored in the memory.

11. The local terminal of claim 10 , wherein the actions further comprise searching a plurality of directories for the plurality of files, wherein each of the plurality of files is stored in a respective one of the plurality of directories.

12. The local terminal of claim 8 , wherein the actions further comprise establishing a remote connection between the local terminal and the remote terminal.

13. The local terminal of claim 12 , wherein the actions further comprise entering a service mode by the local terminal upon the remote connection being established.

14. The local terminal of claim 8 , wherein the actions further comprise transmitting the site information to the remote terminal.

15. The local terminal of claim 8 , wherein the actions further comprise displaying a site identifier on the display.

16. A system comprising:

a remote terminal; and

a local terminal comprising a display and a memory, the local terminal operable to perform actions comprising:

displaying a user interface on the display, the user interface including a site information button,

receiving a user input via the display that corresponds to a user pressing the site information button,

extract site information from a plurality of files stored in the memory, the site information including diagnostic information and a site identifier for the local terminal, and

transmit the site information to the remote terminal.

17. The system of claim 16 , wherein the site identifier identifies the local terminal from a plurality of local terminals.

18. The system of claim 16 , wherein the actions further comprise searching a plurality of directories for the plurality of files, wherein each of the plurality of files is stored in a respective one of the plurality of directories.

19. The system of claim 16 , wherein the actions further comprise:

establishing a remote connection between the local terminal and the remote terminal; and

entering a service mode upon the remote connection being established.

20. The system of claim 16 , wherein the actions further comprise displaying a site identifier on the display of the local terminal.

Assignments (3)
CHANGE OF NAME Recorded Dec 7, 2023
From: NCR CORPORATION
To: NCR VOYIX CORPORATION
Reel/Frame 065820/0704 →
SECURITY INTEREST Recorded Oct 25, 2023
From: NCR VOYIX CORPORATION
To: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 065346/0168 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 25, 2019
From: MEDIC, VERNES
To: NCR CORPORATION
Reel/Frame 051107/0664 →
Continuity (1)
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