Extension mobility via a headset connection
A method is disclosed for performing extension mobility via a headset connection. The method includes receiving a headset identifier from a headset. Also, the method includes, in response to receiving the headset identifier, sending the headset identifier to a device management server. Further, the method includes receiving a call control user identifier from the device management server, and sending, to a call control server, the call control user identifier. Still yet, the method includes receiving, from the call control server, a configuration profile associated with the call control user identifier. One or more settings of a desk phone are configured using the configuration profile.
1. A non-transitory computer-readable media embodying instructions executable by a processor to perform functions comprising:
receiving a headset identifier from a desk phone;
in response to receiving the headset identifier, utilizing the headset identifier to identify a device mapping in a device registry;
based on the device mapping, identifying a call control mapping in a call control registry;
extracting a call control user identifier from the identified call control mapping, wherein the call control user identifier is associated with a user; and
returning the call control user identifier and a configuration profile to the desk phone;
wherein, responsive to receiving the call control user identifier, the desk phone registers with the call control server to process calls for the user at the desk phone, and
wherein, responsive to receiving the configuration profile, the desk phone is configured according to the configuration profile.
2. The computer-readable media of claim 1 , wherein the device mapping associates the headset identifier with a user identifier.
3. The computer-readable media of claim 2 , wherein the call control mapping associates the user identifier with the call control user identifier.
4. The computer-readable media of claim 3 , wherein the call control user identifier includes at least one of a unique identifier recognized by an enterprise directory service and a unique identifier recognized by a call control system.
5. The computer-readable media of claim 4 , wherein the call control user identifier includes an extension.
6. The computer-readable media of claim 4 , wherein the call control user identifier includes a phone number.
7. A method comprising:
receiving a headset identifier from a desk phone;
in response to receiving the headset identifier, utilizing the headset identifier to identify a device mapping in a device registry;
based on the device mapping, identifying a call control mapping in a call control registry;
extracting a call control user identifier from the identified call control mapping, wherein the call control user identifier is associated with a user; and
returning the call control user identifier and a configuration profile to the desk phone;
wherein, responsive to receiving the call control user identifier, the desk phone registers with the call control server to process calls for the user at the desk phone, and
wherein, responsive to receiving the configuration profile, the desk phone is configured according to the configuration profile.
8. The method of claim 7 , wherein the device mapping associates the headset identifier with a user identifier.
9. The method of claim 8 , wherein the call control mapping associates the user identifier with the call control user identifier.
10. The method of claim 9 , wherein the call control user identifier includes at least one of a unique identifier recognized by an enterprise directory service and a unique identifier recognized by a call control system.
11. The method of claim 10 , wherein the call control user identifier includes an extension.
12. The method of claim 10 , wherein the call control user identifier includes a phone number.
13. A system comprising a processor and a non-transitory computer-readable media embodying instructions executable by the processor to perform functions comprising:
receiving a headset identifier from a desk phone;
in response to receiving the headset identifier, utilizing the headset identifier to identify a device mapping in a device registry;
based on the device mapping, identifying a call control mapping in a call control registry;
extracting a call control user identifier from the identified call control mapping, wherein the call control user identifier is associated with a user; and
returning the call control user identifier and a configuration profile to the desk phone;
wherein, responsive to receiving the call control user identifier, the desk phone registers with the call control server to process calls for the user at the desk phone, and
wherein, responsive to receiving the configuration profile, the desk phone is configured according to the configuration profile.
14. The system of claim 13 , wherein the device mapping associates the headset identifier with a user identifier.
15. The system of claim 14 , wherein the call control mapping associates the user identifier with the call control user identifier.
16. The system of claim 15 , wherein the call control user identifier includes at least one of a unique identifier recognized by an enterprise directory service and a unique identifier recognized by a call control system.
17. The system of claim 16 , wherein the call control user identifier includes an extension.
18. The system of claim 16 , wherein the call control user identifier includes a phone number.