Proactive investigation alert systems and methods for multiple controlled-environment facilities
Proactive multiple controlled-environment facility investigative data aggregation and analysis systems and methods may accept setup of alerts, each alert associated with particular data related to electronic communications, and each alert to be directed to at least one person not associated with the controlled-environment facility in which the communication originated, in which a particular resident associated with the electronic communication resides, and/or the like. Captured data related to electronic communications associated with each of a plurality of residents is received and/or retrieved and the at least one person not associated with the controlled-environment facility is alerted when the particular data related to electronic communications is received or retrieved with respect to a particular electronic communication.
1. A proactive multiple controlled-environment facility investigative data aggregation and analysis system comprising:
at least one controlled-environment facility communications management system, each controlled-environment facility communications management system associated with at least one controlled-environment facility and configured to capture data related to electronic communications associated with each of a plurality of residents of each controlled-environment facility; and
a centralized investigative data aggregation and analysis system configured to:
accept setup of alerts, each alert associated with particular data related to electronic communications, and each alert to be directed to at least one person not associated with a controlled-environment facility in which a subject communication originated;
receive and/or retrieve, from each controlled-environment facility communications management system, captured data related to electronic communications associated with each of a plurality of residents; and
alert the at least one person not associated with the controlled-environment facility in which the subject communication originated in response to the particular data related to electronic communications being received in, and/or retrieved by, the centralized investigative data aggregation and analysis system with respect to a particular electronic communication.
2. The system of claim 1 , wherein setup of alerts further comprises each alert being associated with an individual controlled-environment facility resident and the particular data being related to electronic communications associated with the individual resident.
3. The system of claim 1 , wherein each alert is directed to at least one person not associated with a controlled-environment facility in which the individual resident resides.
4. The system of claim 1 , wherein the alert enables the at least one person not associated with the controlled-environment facility in which the subject communication originated to monitor the particular electronic communication, without knowledge of any party to the particular electronic communication.
5. The system of claim 1 , wherein the centralized investigative data aggregation and analysis system is further configured to also alert at least one person associated with the controlled-environment facility in which the subject communication originated in response to same or different particular data related to electronic communications being received in, and/or retrieved by, the centralized investigative data aggregation and analysis system.
6. The system of claim 5 , wherein the alert enables the at least one person associated with the controlled-environment facility in which the subject communication originated to monitor the particular electronic communication, without knowledge of any party to the particular electronic communication.
7. The system of claim 1 , wherein the particular data related to electronic communications is a particular telephone number dialed, or otherwise called.
8. The system of claim 1 , wherein the particular data related to electronic communications is identification of a particular keyword.
9. The system of claim 1 , wherein the particular data related to electronic communications is a particular controlled-environment facility resident trust account used to pay for the particular electronic communication.
10. The system of claim 1 , wherein the particular data related to electronic communications is a personal identification number of a particular resident used to place the electronic communication.
11. The system of claim 1 , wherein the particular data related to electronic communications is the particular electronic communication being made to a mobile communication device located within a defined geographic area.
12. The system of claim 1 , wherein the particular data related to electronic communications is that the particular electronic communication is a resident-to-resident electronic communication.
13. A proactive multiple controlled-environment facility investigative data aggregation and analysis system implemented method comprising:
accepting setup of alerts, each alert associated with particular data related to electronic communications associated with the alert and defined to be directed to at least one person not associated with a controlled-environment facility;
receiving and/or retrieving, from at least one controlled-environment facility communications management system, by a centralized investigative data aggregation and analysis system, captured data related to electronic communications associated with each of a plurality of residents of one or more controlled-environment facilities; and
alerting the at least one person not associated with the controlled-environment facility in response to the particular data related to electronic communications associated with the alert with respect to a particular electronic communication.
14. The method of claim 13 , further comprising enabling, by the alert, the at least one person not associated with the controlled-environment facility to monitor the particular electronic communication, without knowledge of the particular resident and any other party to the particular electronic communication.
15. The method of claim 13 , further comprising alerting, by the centralized investigative data aggregation and analysis system, at least one person associated with the controlled-environment facility in which an individual resident associated with the particular communication resides in response to same or different particular data related to electronic communications.
16. The method of claim 15 , further comprising enabling, by the alert, the at least one person associated with the controlled-environment facility in which the individual resident resides to monitor the particular electronic communication, without knowledge of any party to the particular electronic communication.
17. The method of claim 13 , wherein the particular data related to electronic communications is a particular telephone number dialed, or otherwise called.
18. The method of claim 13 , wherein the particular data related to electronic communications is a keyword.
19. The method of claim 13 , wherein the particular data related to electronic communications is a particular controlled-environment facility resident trust account used to pay for the particular electronic communication.
20. The method of claim 13 , wherein the particular data related to electronic communications is a personal identification number used to place the electronic communication.
21. The method of claim 13 , wherein the particular data related to electronic communications is the particular electronic communication being made to a mobile communication device located within a defined geographic area.
22. The method of claim 13 , wherein the particular data related to electronic communications is that the particular electronic communication is a resident-to-resident electronic communication.
23. A tangible non-transitory computer-readable storage medium having program instructions stored thereon that, upon execution by a multiple controlled-environment facility investigative data aggregation and analysis system, cause the system to:
accept setup of alerts, each alert associated with particular data related to electronic communications associated with an individual resident, and each alert defined to be directed to at least one person not associated with a controlled-environment facility in which an individual resident resides;
receive or retrieve, from at least one controlled-environment facility communications management system, captured data related to electronic communications associated with each of a plurality of controlled-environment facility residents; and
alert the at least one person not associated with the controlled-environment facility in which the individual resident resides in response to the particular data related to electronic communications associated with the individual resident being received in the centralized investigative data aggregation and analysis system with respect to a particular electronic communication.