Methods and systems for establishing communications
A computer-implemented method for establishing communications, comprising receiving, from an initiator, an input with a user identifier (ID) to initiate a communication, determining that the user ID is associated with a Unified Communication as a Service (UCaaS) service provider user, providing, to the initiator, a link to a UCaaS service provider platform, and initiating the communication to the user ID using the UCaaS service provider platform.
1. A computer-implemented method for establishing communications, comprising:
receiving, from an initiator, an input with a user identifier (ID) to initiate a communication;
determining that the user ID is associated with a Unified Communication as a Service (UCaaS) service provider user;
providing, to the initiator, a link to a UCaaS service provider platform; and
initiating the communication to the user ID using the UCaaS service provider platform.
2. The method of claim 1 , wherein the user ID is a phone number, an email address, or an Internet Protocol (IP) address.
3. The method of claim 1 , wherein providing the link to the UCaaS service provider platform comprises sending the link using a Short Message Service (SMS) message, a push notification, a Multimedia Messaging System (MMS) message, or an email message.
4. The method of claim 1 , wherein determining that the user ID is associated with a UCaaS service provider user comprises searching on a publicly available resource or retrieving a data from the UCaaS service platform.
5. The method of claim 1 , wherein the link to the UCaaS service provider platform routes to a downloadable application.
6. The method of claim 5 , further comprising automatically establishing the communication after a download of the downloadable application is completed.
7. The method of claim 1 , wherein the link to the UCaaS service provider platform routes to a web-based application.
8. A system for establishing communications, comprising:
a memory storing a set of instructions; and
at least one processor configured to execute the instructions to:
receive, from an initiator, an input with a user identifier (ID) to initiate a communication;
determine that the user ID is associated with a Unified Communication as a Service (UCaaS) service provider user;
provide, to the initiator, a link to a UCaaS service provider platform; and
initiate the communication to the user ID using the UCaaS service provider platform.
9. The system of claim 8 wherein the user ID is a phone number, an email address, an Internet Protocol (IP) address.
10. The system of claim 8 wherein providing the link to the UCaaS service provider platform comprises sending the link using a Short Message Service (SMS) message, a push notification, a Multimedia Messaging System (MMS) message, an email message.
11. The system of claim 8 wherein determining that the user ID is associated with a UCaaS service provider user comprises searching on a publicly available resources or retrieving a data from the UCaaS service platform.
12. The system of claim 8 wherein the link to the UCaaS service provider platform routes to a downloadable application.
13. The system of claim 12 further comprising automatically establishing the communication after a download of the downloadable application is completed.
14. The system of claim 8 wherein the link to the UCaaS service provider platform routes to a web-based application.
15. A web-based server for establishing communications, comprising:
a memory storing a set of instructions; and
at least one processor configured to execute the instructions to:
receive, from an initiator, an input with a user identifier (ID) to initiate a communication;
determine that the user ID is associated with a Unified Communication as a Service (UCaaS) service provider user;
provide, to the initiator, a link to a UCaaS service provider platform; and
initiate the communication to the user ID using the UCaaS service provider platform.
16. The web-based server of claim 15 wherein the user ID is a phone number, an email address, an Internet Protocol (IP) address.
17. The web-based server of claim 15 wherein providing the link to the UCaaS service provider platform comprises sending the link a Short Message Service (SMS) message, a push notification, a Multimedia Messaging System (MMS) message or an email message.
18. The web-based server of claim 15 wherein determining that the user ID is associated with a UCaaS service provider user comprises searching on a publicly available resources or retrieving a data from the UCaaS service platform.
19. The web-based server of claim 15 wherein the link to the UCaaS service provider platform can route to a downloadable application or to a web-based application.
20. The web-based server of claim 19 further comprising automatically establishing the communication after a download of the downloadable application is completed.