Controlled access to portions of a communication session recording
The technology disclosed herein enables controlled access to portions of a communication session recording. In a particular embodiment, a method includes accessing a recording of user communications exchanged between participants over a communication session. The method further includes determining that a first participant subset of the participants is participating over the communication session during a first time and a second participant subset of the participants is participating over the communication session during a second time. A first user included the first participant subset is not included in the second participant subset. Upon receiving a request for the first user to access the recording, providing, to a first endpoint of the first user, a first portion of the recording corresponding to the first time and preventing access to a second portion of the recording corresponding to the second time.
1. A method comprising:
accessing a recording of user communications exchanged between participants over a communication session;
determining from the recording that a first participant of the participants was joined to the communication session during a first time but not during a second time when one or more others of the participants are joined to the communication session, wherein a first portion of the recording corresponds to the first time and is distinct from a second portion of the recording that corresponds to the second time; and
upon receiving a request for the first participant to access the recording, preventing the first participant from accessing portions of the recording corresponding to when the first participant was not joined to the communication session, wherein preventing the first participant from accessing the portions includes providing the first portion, but not the second portion, to a first endpoint of the first participant.
2. The method of claim 1 , wherein a second participant was joined to the communication session during the second time but not during the first time, and the method comprising:
upon receiving a request, from a second endpoint of the second participant, preventing the second participant from accessing second portions of the recording corresponding to when the second participant was not joined to the communication session, wherein preventing the second participant from accessing the second portions includes providing the second portion, but not the first portion, to the second endpoint.
3. The method of claim 1 , wherein a third participant was joined to the communication session during the first time and the second time, and the method comprising:
upon receiving a request, from a third endpoint of the third participant, providing the first portion and the second portion to the third endpoint.
4. The method of claim 1 , comprising:
authenticating the first participant prior to providing the first portion.
5. The method of claim 1 , wherein determining that the first participant was joined to the communication session during the first time but not during the second time comprises:
accessing timestamps stored in association with the recording, wherein the timestamps indicate the first time and the second time.
6. The method of claim 1 , wherein determining that the first participant was joined to the communication session during the first time but not during the second time comprises:
during the communication session, tracking when endpoints of the participants join and leave the communication session to identify the first time and the second time.
7. The method of claim 1 , wherein determining that the first participant was joined to the communication session during the first time but not during the second time comprises:
processing the user communications to determine the first time based on when the first participant is communicating in the user communications.
8. The method of claim 1 , comprising:
determining a context of the user communications during the first time; and
identifying a non-participant user, not joined to the communication session during the first time, that is an interested party with respect to the context.
9. The method of claim 8 , comprising:
upon receiving a request, from an endpoint of the non-participant user, to access the recording, providing, to the endpoint, the first portion.
10. The method of claim 1 , comprising:
receiving user input from a host of the communication session indicating users allowed to access all of the recording.
11. An apparatus comprising:
one or more computer readable storage media;
a processing system operatively coupled with the one or more computer readable storage media; and
program instructions stored on the one or more computer readable storage media that, when read and executed by the processing system, direct the apparatus to:
access a recording of user communications exchanged between participants over a communication session;
determine that a first participant of the participants was joined to the communication session during a first time but not during a second time when one or more others of the participants are joined to the communication session, wherein a first portion of the recording corresponds to the first time and is distinct from a second portion of the recording that corresponds to the second time; and
upon receiving a request for the first participant to access the recording, prevent the first participant from accessing portions of the recording corresponding to when the first participant was not joined to the communication session, wherein the first participant is prevented from accessing the portions by providing the first portion, but not the second portion, to a first endpoint of the first participant.
12. The apparatus of claim 11 , wherein a second participant was joined to the communication session during the second time but not during the first time, and wherein the program instructions direct the apparatus to:
upon receiving a request, from a second endpoint of the second participant, prevent the second participant from accessing second portions of the recording corresponding to when the second participant was not joined to the communication session, wherein the second participant is prevented from accessing the second portions by providing the second portion, but not the first portion, to the second endpoint.
13. The apparatus of claim 11 , wherein a third participant was joined to the communication session during the first time and the second time, and wherein the program instructions direct the apparatus to:
upon receiving a request, from a third endpoint of the third participant, providing the first portion and the second portion to the third endpoint.
14. The apparatus of claim 11 , wherein the program instructions direct the apparatus to:
authenticate the first participant prior to providing the first portion.
15. The apparatus of claim 11 , wherein to determine that the first participant was joined to the communication session during the first time but not during the second time, the program instructions direct the apparatus to:
access timestamps stored in association with the recording, wherein the timestamps indicate the first time and the second time.
16. The apparatus of claim 11 , wherein to determine that the first participant was joined to the communication session during the first time but not during the second time, the program instructions direct the apparatus to:
during the communication session, track when endpoints of the participants join and leave the communication session to identify the first time and the second time.
17. The apparatus of claim 11 , wherein to determine that the first participant was joined to the communication session during the first time but not during the second time, the program instructions direct the apparatus to:
process the user communications to determine the first time based on when the first participant is communicating in the user communications.
18. The apparatus of claim 11 , wherein the program instructions direct the apparatus to:
determine a context of the user communications during the first time; and
identify a non-participant user, not joined to the communication session during the first time, that is an interested party with respect to the context.
19. The apparatus of claim 18 , wherein the program instructions direct the apparatus to:
upon receiving a request, from an endpoint of the non-participant user, to access the recording, provide, to the endpoint, the first portion.
20. One or more computer readable storage media having program instructions stored thereon that, when read and executed by a processing system, direct the processing system to:
access a recording of user communications exchanged between participants over a communication session;
determine that a first participant of the participants was joined to the communication session during a first time but not during a second time when one or more others of the participants are joined to the communication session, wherein a first portion of the recording corresponds to the first time and is distinct from a second portion of the recording that corresponds to the second time; and
upon receiving a request for the first participant to access the recording, prevent the first participant from accessing portions of the recording corresponding to when the first participant was not joined to the communication session, wherein the first participant is prevented from accessing the portions by providing the first portion, but not the second portion, to a first endpoint of the first participant.