IP Library Granted Patent US 12,177,922
Granted Patent B2
US 12,177,922 · App. 17/695,432 · Granted Dec 24, 2024

Mobile phone open-ended reconnect feature

Inventors: Roger I. Krimstock (Boulder, CO); Kevin Archer (Brighton, CO); Rusty Nelson (Brighton, CO)
Assignee: Avaya Management L.P.
H04W76/19H04W36/0011H04W36/0079H04W36/03
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Quick Facts
Patent No.
US 12,177,922
App. No.
17/695,432
Granted
Dec 24, 2024
Kind
B2
Abstract

Communication endpoints, including but not limited to, mobile communication devices may lose connectivity with the network mid-call. If the call does not resume relatively quickly, the system resources utilized for the call will be released and become available for other calls. However, at a later time, the inadvertently disconnected endpoint may reestablish network connectivity. By providing a system that receives a signal, such as the result of an API or polling, the reconnected endpoint is detected and the call may automatically be reestablished between the communication endpoints after the call's resources have been repurposed.

Claims (72)

1. A method for non-real time reestablishment of an unintentionally disconnected call, comprising:

receiving a first signal indicating that a first call, between a mobile communication device and a second communication device, was unintentionally disconnected by the mobile communication device losing connectivity with a mobile communications network and real-time attempts to re-establish the first call have been terminated unsuccessfully;

after receiving the first signal, receiving a second signal indicating the mobile communication device is connected to the mobile communications network;

in response to receiving the second signal, initiating a reconnect process to establish a second call between the mobile communication device and the second communication device; and

after the first signal, periodically polling at least one of a mobile communications network component comprising a connectivity status for the mobile communication device or the mobile communication device to determine whether the mobile communication device has reconnected to the mobile communications network; and

wherein the second signal is received in response to determining that the mobile communication device has reconnected to the mobile communications network.

2. The method of claim 1 , further comprising, upon receiving the second signal and before initiating the reconnect process, performing:

providing a notification to the second communication device that reconnection with the mobile communication device is possible;

upon receiving from the second communication device an approval to proceed with the reconnect process, initiating the reconnect process; and

upon receiving from the second communication device at least one of a disapproval to proceed with the reconnect process or an absence of a response to the notification for greater than a previously determined time period, terminating the reconnect process.

3. The method of claim 2 , wherein the notification comprises presenting a generated message to the second communication device that identifies at least one of a party associated with the mobile communication device, a telephone number associated with the mobile communication device, or a time the unintentional disconnect of the mobile communication device occurred.

4. The method of claim 2 , wherein the notification is provided as a text message to the second communication device.

5. The method of claim 1 , further comprising, upon receiving the second signal and before initiating the reconnect process, performing:

providing a notification to the mobile communication device that reconnection with the second communication device is possible;

upon receiving from the mobile communication device an approval to proceed with the reconnect process, initiating the reconnect process; and

upon receiving from the mobile communication device at least one of a disapproval to proceed with the reconnect process or an absence of a response to the notification for greater than a previously determined time period, terminating the reconnect process.

6. The method of claim 1 , further comprising, upon receiving the second signal and before initiating the reconnect process, performing:

after the first signal, periodically polling at least one of the mobile communications network component comprising a connectivity status for the second communication device or the second communication device to determine whether the second communication device is connected to the mobile communications network;

in response to determining the second communication device is not connected to the mobile communications network, periodically polling at least one of the mobile communications network component comprising a connectivity status for the second communication device or the second communication device to determine whether the second communication device has reconnected to the mobile communications network; and

upon the polling determining that the second communication device has reconnected to the mobile communications network, initiating the reconnect process.

7. A system for non-real time reestablishment of an unintentionally disconnected call, comprising:

a processor configured to execute instructions maintained in a non-transitory memory;

a network interface to a communications network; and

wherein the processor performs:

receiving, via the network interface, a first signal indicating that a first call, between a first communication device and a second communication device, was unintentionally disconnected by the first communication device losing connectivity with the communications network and real-time attempts to re-establish the first call have terminated unsuccessfully;

after receiving the first signal, receiving via the network interface a second signal indicating the first communication device has reestablished connectivity with the communications network; and

in response to receiving the second signal, initiating a reconnect process to establish a second call between the first communication device and the second communication device; and

wherein the processor, upon receiving the second signal and before initiating the reconnect process, performs:

providing a notification to the second communication device that reconnection with the first communication device is possible;

upon receiving from the second communication device an approval to proceed with the reconnect process, initiating the reconnect process; and

upon receiving from the second communication device at least one of a disapproval to proceed with the reconnect process or an absence of a response to the notification for greater than a previously determined time period, terminating the reconnect process.

8. The system of claim 7 , further comprising:

a communications network component comprising a connectivity status for the first communication device; and

wherein the processor further performs:

after receiving the first signal, periodically polling at least one of a mobile communications network component of the communications network or the first communication device to determine whether the first communication device has reconnected to the communications network; and

wherein the second signal is received in response to determining that the first communication device has reconnected to the communications network.

9. The system of claim 7 , wherein the processor provides the notification further comprising the processor presenting a generated message to the second communication device that identifies at least one of a party associated with the first communication device, a telephone number associated with the first communication device, or a time the unintentional disconnect of the mobile communication device occurred.

10. The system of claim 9 , wherein the notification is provided as a text message to the second communication device.

11. The system of claim 7 , wherein the processor, upon receiving the second signal and before initiating the reconnect process, performs:

providing a notification to the first communication device that reconnection with the second communication device is possible;

upon receiving from the first communication device an approval to proceed with the reconnect process, initiating the reconnect process; and

upon receiving from the first communication device at least one of a disapproval to proceed with the reconnect process or an absence of a response to the notification for greater than a previously determined time period, terminating the reconnect process.

12. The system of claim 7 , wherein the processor, upon receiving the second signal and before initiating the reconnect process, performs:

after the first signal, periodically polling at least one of a mobile communications network component of the communications network comprising a connectivity status for the second communication device or the second communication device to determine whether the second communication device is connected to the communications network;

in response to determining the second communication device is not connected to the communications network, periodically polling at least one of the mobile communications network component comprising a connectivity status for the second communication device or the second communication device to determine whether the second communication device has reconnected to the communications network; and

upon the polling determining that the second communication device has reconnected to the communications network, initiating the reconnect process.

13. A communication device, comprising:

a network interface to a communications network; and

a processor configured to execute instructions maintained in a non-transitory memory to perform:

receiving a first signal indicating that a first call, between the communication device and a second communication device, was unintentionally disconnected by the network interface losing connectivity with the communications network and real-time attempts to re-establish the first call have been terminated unsuccessfully;

after receiving the first signal, receiving a second signal indicating the network interface is connected to the communications network; and

in response to receiving the second signal, initiating a reconnect process to establish a second call between the communication device and the second communication device; and

wherein the processor performs the receiving of the second signal but before initiating the reconnect process, performs:

after the first signal, periodically polling at least one of a communications network component of the communications network comprising a connectivity status for the second communication device or the second communication device to determine whether the second communication device is connected to the communications network;

in response to determining the second communication device is not connected to the communications network, periodically polling at least one of the communications network component, comprising a connectivity status for the second communication device, or the second communication device to determine whether the second communication device has reconnected to the communications network; and

upon the polling determining that the second communication device has reconnected to the communications network, initiating the reconnect process.

14. The communication device of claim 13 , further comprising:

a radio connectivity component of the network interface; and

wherein the communication device comprises a mobile communication device;

wherein the communications network comprises a mobile communications network; and

wherein the processor further performs:

after receiving the first signal, periodically polling the radio connectivity component to determine whether the mobile communication device has reconnected to the mobile communications network; and

wherein the second signal is received in response to determining that the mobile communication device has reconnected to the mobile communications network.

15. The communication device of claim 13 , wherein the processor further performs:

upon receiving the second signal, providing a notification to the second communication device that reconnection with the communication device is possible;

in response to the notification, receiving from the second communication device an approval to proceed with the reconnect process and initiating the reconnect process; and

upon receiving from the second communication device indicating at least one of a disapproval to proceed with the reconnect process or an absence of a response to the notification for greater than a previously determined time period, terminating the reconnect process.

16. The communication device of claim 15 , wherein the processor provides the notification further comprising the processor sending a generated message to the second communication device that identifies at least one of a party associated with the communication device, a telephone number associated with the communication device, or a time the unintentional disconnect of the mobile communication device occurred.

17. The communication device of claim 15 , wherein the notification is provided as a text message to the second communication device.

18. The method of claim 2 , wherein the notification is provided as a generated speech.

19. The system of claim 9 , wherein the notification is provided as a generated speech.

20. The communication device of claim 15 , wherein the notification is provided as a generated speech.

Assignments (8)
INTELLECTUAL PROPERTY SECURITY AGREEMENT SUPPLEMENT NO. 8 Recorded Feb 27, 2025
From: AVAYA LLC; AVAYA MANAGEMENT L.P.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB, AS COLLATERAL AGENT
Reel/Frame 070360/0145 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT – SUPPLEMENT NO. 3 Recorded May 29, 2024
From: AVAYA LLC (FORMERLY KNOWN AS AVAYA INC.); AVAYA MANAGEMENT L.P.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB, AS COLLATERAL AGENT
Reel/Frame 067559/0295 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Oct 2, 2023
From: AVAYA LLC (F/K/A AVAYA INC.); AVAYA MANAGEMENT L.P.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 065093/0584 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 15, 2022
From: KRIMSTOCK, ROGER I.; ARCHER, KEVIN; NELSON, RUSTY
To: AVAYA MANAGEMENT L.P.
Reel/Frame 059272/0640 →
Continuity (1)
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