Method for providing an emergency response service and emergency response service system
A method of providing an emergency response service includes connecting at least one Internet of Things (IoT) device belonging to a subscriber to the SIP server, associating, in the SIP server, the at least one IoT device to the location information, receiving at the SIP server, real time data associated with the emergency situation from the at least one IoT device, and transmitting the real time data associated with the emergency situation to an emergency service routing proxy (ESRP) of an emergency network solution (EsiNet). An emergency response service system can implement embodiments of the method.
1. A method for providing an emergency response service, wherein an emergency call initiated by a subscriber via a first subscriber device due to an emergency situation is received by a server together with location information, and wherein the server associates the location information with the subscriber that initiated the emergency call, the method comprising:
associating, in the server, the at least one Internet of Things (IoT) device to the location information received with the emergency call;
connecting the at least one IoT associated with the location information with the server for the server to acquire real time data associated with the emergency situation from the at least one IoT in response to receipt of the emergency call and the associating of the IoT to the location information;
receiving at the server, from the at least one IoT device, the real time data associated with the emergency situation; and
transmitting, by the server, the real time data associated with the emergency situation received from the at least one IoT to an emergency service routing proxy (ESRP) of an emergency network solution.
2. The method of claim 1 , wherein the real time data is received from the at least one IoT device using Message Session Relay Protocol (MSRP) or a video stream.
3. The method of claim 1 , wherein the at least one IoT device is a security monitoring and measurement device located in a branch office of the subscriber or adjacent to the branch office of the subscriber.
4. The method of claim 1 , comprising:
associating the location information to the subscriber.
5. The method of claim 4 , wherein the location information is associated to the subscriber by assigning it to a single Destination Number (DN) or a range of DNs, a single internet protocol (IP) number of an IP subnet, or to a physical port.
6. The method of claim 1 , comprising:
associating the subscriber with the at least one IoT device.
7. The method of claim 1 , wherein the at least one IoT device is a sensor and/or a monitoring device.
8. The method of claim 1 , comprising:
extending Presence Information Data Format (PIDF) for transporting data received from the at least one IoT device to the ESRP.
9. The method of claim 8 , wherein a Presence Information Data Format Location Object (PIDF-LO) is used for transporting the location information of the at least one IoT device to the ESRP.
10. The method of claim 1 , comprising:
automatically generating an emergency call from an IoT device event.
11. The method of claim 1 , comprising:
extending Presence Information Data Format (PIDF) for transporting data received from the at least one IoT device to the ESRP, wherein the PIDF comprises a contact element.
12. The method of claim 11 , wherein the contact element is a uniform resource locator (URL) of a contact address indicating how a person or entity of the at least one IoT device is reachable.
13. The method of claim 12 , wherein the PIDF further comprises a timestamp element that designates a time at which the PIDF document was created.
14. The method of claim 13 , wherein the PDIF document is an Extensible Markup Language (XML) document.
15. An emergency response service system comprising:
at least one branch office connected to a network by a server, the branch office being served by an Emergency IP Network Solution network such that:
at least one Internet of Things (IoT) device of the branch office connectable to the server via at least one network;
the at least one IoT device is associatable with location information for a subscriber via the server; and
the server is configured to receive an emergency call from a calling device of the subscriber at the branch office and respond to the emergency call by determining the location information and connecting to the at least one IoT associated with the location information to receive real time data associated with an emergency situation of the emergency call from the at least one IoT device; and
the server is configured to send the real time data associated with the emergency situation to an emergency service routing proxy (ESRP) and also facilitate a connection of the emergency call made via the calling device of the subscriber to the ESRP.
16. The emergency response service system of claim 15 , wherein the at least one IoT device is connected to the server, the at least one IoT device being connected to an IoT management system or to an IoT gateway.
17. The emergency response service system of claim 15 , wherein the server is a session initiation protocol (SIP) server having a processor connected to a non-transitory memory and at least one transceiver.
18. The emergency response service system of claim 17 , wherein an IoT gateway is integrated into the server.