SETTLING OUTSTANDING DEBT RESPONSIVE TO GAMING EVENT
A system that operates to monitor for a debt settlement event and. responsive to an occurrence of such an event, cause an alert to be provided to gaming establishment personnel to pay off part or all of an amount of debt owed.
1 . A system comprising:
a processor; and
a memory device that stores a plurality of instructions that, when executed by the processor responsive to a receipt, from a master gaming controller of an electronic gaming machine, of first data associated with an occurrence of a handpay lockup event associated with the electronic gaming machine that causes the master gaming controller of the electronic gaming machine to lock up until an award amount associated with the occurrence of the handpay lockup event is keyed off a credit meter of the electronic gaming machine, cause the processor to:
communicate, to a remote server associated with a gaming establishment credit system, the first data associated with the occurrence of the handpay lockup event, and
responsive to a receipt, from the remote server, of second data associated with an amount of an outstanding debt owed by an identified player at the electronic gaming machine to the gaming establishment credit system, cause a display, by a display device, of an indicator associated with the outstanding debt of the identified player at the electronic gaming machine, wherein the amount is based on the occurrence of the handpay lockup event and the amount is independent of any balance displayed by the electronic gaming machine.
2 . The system of claim 1 , wherein the memory device stores a further plurality of instructions that, when executed by the processor responsive to the receipt, from the remote server, of the second data associated with the amount of the outstanding debt owed by the identified player at the electronic gaming machine, cause the processor to cause a display, by the display device, of the award amount associated with the occurrence of the handpay lockup event reduced by the amount of the outstanding debt.
3 . The system of claim 1 , wherein the display device comprises at least one of a display device of the electronic gaming machine, and a display device of a gaming establishment personnel mobile device.
4 . The system of claim 1 , wherein the outstanding debt comprises any of: an outstanding table game marker, and an outstanding line of credit liability.
5 . The system of claim 1 , wherein the displayed indicator associated with the outstanding debt comprises the amount of the outstanding debt.
6 . The system of claim 5 , wherein the memory device stores a further plurality of instructions that, when executed by the processor responsive to the displayed indicator being accessed, cause the processor to cause a display, by the display device, of additional information associated with the outstanding debt.
7 . The system of claim 1 , wherein different amounts of debt are associated with different displayed indicators.
8 . The system of claim 1 , wherein the memory device stores a further plurality of instructions that, when executed by the processor responsive to the receipt, from the remote server, of the second data associated with the amount of the outstanding debt owed by the identified player at the electronic gaming machine, cause the processor to determine, based on the outstanding debt, whether to cause the display, by the display device, of the indicator associated with the outstanding debt of the identified player at the electronic gaming machine.
9 . The system of claim 1 , wherein the memory device stores a further plurality of instructions that, when executed by the processor responsive to a receipt, from the remote server, of third data associated with no amount of any outstanding debt of the identified player at the electronic gaming machine, cause the processor to cause a display, by the display device, of a different indicator associated with no outstanding debt of the identified player at the electronic gaming machine.
10 . A device comprising:
a processor; and
a memory device that stores a plurality of instructions that, when executed by the processor, cause the processor to:
responsive to receipt, from a gaming establishment floor management system, of first data associated with a handpay lockup event occurring at an electronic gaming machine that causes a master gaming controller of the electronic gaming machine to lock up until an award amount associated with the occurrence of the handpay lockup event is keyed off a credit meter of the electronic gaming machine and following a communication, from a gaming establishment credit system to the gaming establishment floor management system, of second data associated with an amount of an outstanding debt owed by an identified player at the electronic gaming machine to the gaming establishment credit system, independent of any balance displayed by the electronic gaming machine, display, by a display device, information comprising a first task comprising information associated with the electronic gaming machine at which the handpay lockup event occurred.
11 . The system of claim 10 , wherein the information further comprises an indicator associated with the outstanding debt owed by the identified player at the electronic gaming machine.
12 . A method of operating a system, the method comprising:
responsive to a receipt, from a master gaming controller of an electronic gaming machine, of first data associated with an occurrence of a handpay lockup event associated with the electronic gaming machine that causes the master gaming controller of the electronic gaming machine to lock up until an award amount associated with the occurrence of the handpay lockup event is keyed off a credit meter of the electronic gaming machine:
communicating, to a remote server associated with a gaming establishment credit system, the first data associated with the occurrence of the handpay lockup event, and
responsive to a receipt, from the remote server, of second data associated with an amount of an outstanding debt owed by an identified player at the electronic gaming machine to the gaming establishment credit system, displaying, by a display device, an indicator associated with the outstanding debt of the identified player at the electronic gaming machine, wherein the amount is based on the occurrence of the handpay lockup event and the amount is independent of any balance displayed by the electronic gaming machine.
13 . The method of claim 12 , further comprising, responsive to the receipt, from the remote server, of the second data associated with the amount of the outstanding debt owed by the identified player at the electronic gaming machine, displaying, by the display device, the award amount associated with the occurrence of the handpay lockup event reduced by the amount of the outstanding debt.
14 . The method of claim 12 , wherein the display device comprises at least one of a display device of the electronic gaming machine, and a display device of a gaming establishment personnel mobile device.
15 . The method of claim 12 , wherein the outstanding debt comprises any of: an outstanding table game marker, and an outstanding line of credit liability.
16 . The method of claim 12 , wherein the displayed indicator associated with the outstanding debt comprises the amount of the outstanding debt.
17 . The method of claim 16 , further comprising, responsive to the displayed indicator being accessed, displaying, by the display device, additional information associated with the outstanding debt.
18 . The method of claim 12 , wherein different amounts of debt are associated with different displayed indicators.
19 . The method of claim 12 , further comprising, responsive to the receipt, from the remote server, of the second data associated with the amount of the outstanding debt owed by the identified player at the electronic gaming machine, determining, by a processor and based on the outstanding debt, whether to cause the display, by the display device, of the indicator associated with the outstanding debt of the identified player at the electronic gaming machine.
20 . The method of claim 12 , further comprising, responsive to a receipt, from the remote server, of third data associated with no amount of any outstanding debt of the identified player at the electronic gaming machine, displaying, by the display device, a different indicator associated with no outstanding debt of the identified player at the electronic gaming machine.