Patent Assignment
Reel/Frame 009400/0965
Assignment of Assignor's Interest
Recorded: 1998-08-21
Pages: 3
Assignee
NETDIALOG, INC.
411 BOREL AVENUE, SUITE 440, SAN MATEO, CALIFORNIA, 94402
Covered Property
(1)
Method and Apparatus for Network Based Customer Service
Patent:
6,177,932 →
Application:
09/137,989 →
Related Assignments
(17)
Other recorded transfers of the patent in this record — the chain of ownership.
Security Agreement
Nov 14, 2000
From: KANA COMMUNICATIONS, INC.
To: SILICON VALLEY BANK
Reel/Frame 011292/0375 →
Change of Name
Jun 2, 2003
From: KANA COMMUNICATIONS, INC.
To: KANA SOFTWARE, INC.
Reel/Frame 013699/0303 →
Merger
Jun 30, 2003
From: NETDIALOG, INC.
To: KANA COMMUNICATIONS, INC.
Reel/Frame 013767/0688 →
Corrective Assignment Document Previously Recorded on Reel 013767 Frame 0688 Contained and Error in Property Number 6172932. Document Rerecorded to Correct Errors on Stated Reel.
Jul 8, 2003
From: NETDIALOG, INC.
To: KANA COMMUNICATION, INC.
Reel/Frame 014235/0367 →
Security Agreement
Feb 17, 2005
From: KANA SOFTWARE, INC.
To: SILICON VALLEY BANK
Reel/Frame 016309/0920 →
Release
May 11, 2006
From: SILICON VALLEY BANK
To: KANA SOFTWARE, INC.
Reel/Frame 017870/0619 →
Release of Collateral
Mar 14, 2007
From: KANA SOFTWARE, INC.
To: BRIDGE BANK, N.A.
Reel/Frame 019009/0413 →
Assignment of Assignor's Interest
Mar 25, 2007
From: KANA SOFTWARE, INC.
To: POLARIS IP, LLC
Reel/Frame 019055/0585 →
Assignment of Assignor's Interest
Apr 9, 2007
From: POLARIS IP, LLC.
To: GEMINI IP TECHNOLOGIES, LLC.
Reel/Frame 019133/0191 →
Assignment of Assignor's Interest
Nov 21, 2007
From: GEMINI IP TECHNOLOGIES, LLC
To: GEMINI IP, LLC
Reel/Frame 020143/0162 →
Release
Oct 8, 2009
From: SILICON VALLEY BANK
To: KANA SOFTWARE, INC.
Reel/Frame 023337/0897 →
Release
Oct 20, 2009
From: SILICON VALLEY BANK
To: KANA COMMUNICATIONS, INC.
Reel/Frame 023390/0557 →
Assignment of Assignor's Interest
Feb 11, 2013
From: GEMINI IP, LLC
To: LT TECH, LLC
Reel/Frame 029786/0815 →
Security Interest
Jun 16, 2016
From: ASPECT SOFTWARE PARENT, INC.; ASPECT SOFTWARE, INC.; DAVOX INTERNATIONAL HOLDINGS LLC; VOICEOBJECTS HOLDINGS INC.
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 039052/0356 →
Grant of Security Interest in Patent Rights
Jul 21, 2017
From: VERINT AMERICAS INC.
To: JPMORGAN CHASE BANK, N.A., AS COLLATERAL AGENT
Reel/Frame 043293/0567 →
Release of Security Interest
Jun 4, 2021
From: WILMINGTON TRUST, NATIONAL ASSOCIATION
To: ASPECT SOFTWARE PARENT, INC.; ASPECT SOFTWARE, INC.; DAVOX INTERNATIONAL HOLDINGS LLC; VOICEOBJECTS HOLDINGS INC.
Reel/Frame 057254/0363 →
Release of Security Interest in Patents Previously Recorded at Reel/Frame (043293/0567)
Nov 26, 2025
From: JPMORGAN CHASE BANK, N.A., AS COLLATERAL AGENT
To: VERINT AMERICAS INC.
Reel/Frame 073796/0639 →