Patent Assignment
Reel/Frame 018892/0933
Assignment of Assignor's Interest
Recorded: 2007-02-12
Pages: 5
Assignee
INTERNATIONAL BUSINESS MACHINES CORPORATION
NEW ORCHARD ROAD, ARMONK, NEW YORK, 10504
Covered Property
(1)
Method and Apparatus for Economic Exploitation of Waiting Time of Customers at Call Centers, Contact Centers or into Interactive Voice Response (Ivr) Systems