Assignment of Assignor's Interest

Recorded: 2016-09-26 Pages: 5

Assignor

AC2 SOLUTIONS, INC.

Executed: 2016-09-22

Assignee

INCONTACT, INC.

75 WEST TOWNE RIDGE PARKWAY, SANDY, UTAH, 84070

Covered Properties (6)

Contact Center Scheduling Using Integer Programming

Patent: 7,725,339 →

Application: 10/614,483 →

System and Methods for Forecasting Time Series with Multiple Seasonal Patterns

Patent: 7,987,106 →

Application: 11/446,711 →

System and Method for Skills-Based Staffing and Scheduling

Patent: 8,612,272 →

Application: 12/584,210 →

Method for Agent Scheduling for Revenue and Service Channels in a Skills-Based Routing Environment

Patent: 8,577,706 →

Application: 13/068,274 →

System and Method for Integrated Supply Chain and Contact Center Management

Patent: 8,332,249 →

Application: 13/135,562 →

System and Method for Agent Scheduling Using Mixed Integer Linear Programming

Patent: 10,970,682 →

Application: 14/730,359 →

Related Assignments (4)

Other recorded transfers of the patents in this record — the chain of ownership.