IP Library › Assignment 067391/0089
Patent Assignment
Reel/Frame 067391/0089

CHANGE OF NAME

Recorded: 2024-05-13 Received: 2024-05-13 Pages: 4
Assignor
Assignee
GENESYS CLOUD SERVICES, INC.
1302 EL CAMINO REAL, SUITE 300, MENLO PARK, CA, 94025, UNITED STATES
Covered Applications (25)
SYSTEM AND METHOD FOR DYNAMIC DIALOG CONTROL FOR CONTACT CENTER SYSTEMS
App. No. 15/986,766
→
SYSTEM AND METHOD FOR MANAGING COMMUNICATION SYSTEM
App. No. 15/938,918
→
SYSTEM AND METHOD FOR SCALABLE INTERACTION PRIORITIZATION
App. No. 15/887,878
→
SYSTEM TO DEPLOY A DISASTER-PROOF GEOGRAPHICALLY-DISTRIBUTED CALL CENTER
App. No. 15/853,088
→
SERVICE CONTROL POINT FUNCTIONALITY IMPLEMENTED AT COMMUNICATION ENDPOINTS
App. No. 15/853,064
→
LOG FILE MANAGEMENT TOOL
App. No. 15/846,111
→
SYSTEM AND METHOD FOR ROUTING INTERACTIONS FOR A CONTACT CENTER BASED ON INTELLIGENT AND DYNAMIC ROUTING CONSIDERATIONS
App. No. 15/846,105
→
SYSTEMS AND METHODS FOR CHATBOT GENERATION
App. No. 15/840,295
→
SYSTEM AND METHOD FOR SEMANTICALLY EXPLORING CONCEPTS
App. No. 15/837,980
→
METHOD AND SYSTEM FOR PROCESSING A CUSTOMER REQUEST THROUGH A PLURALITY OF COMMUNICATION INTERFACES AND FOR SUPERVISING SUCH PROCESSING
App. No. 15/838,077
→
SYSTEM AND METHOD FOR TRANSFEREE CONTROLLED PROTOCOL TRANSFERS
App. No. 15/820,398
→
System and Method for Intelligent Task Management and Routing
App. No. 15/818,191
→
SYSTEM AND METHOD FOR PARAMETERIZATION OF SPEECH RECOGNITION GRAMMAR SPECIFICATION (SRGS) GRAMMARS
App. No. 15/802,269
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SYSTEMS AND METHODS FOR OVERLOAD PROTECTION FOR REAL-TIME COMPUTING ENGINES
App. No. 15/792,058
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SYSTEM FOR ROUTING INTERACTIONS USING BIO-PERFORMANCE ATTRIBUTES OF PERSONS AS DYNAMIC INPUT
App. No. 15/785,090
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TECHNOLOGIES FOR MANAGING UNRESOLVED CUSTOMER INTERACTIONS
App. No. 15/727,480
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SYSTEM AND METHOD FOR GEO-LOCATION BASED MEDIA RECORDING FOR A CONTACT CENTER
App. No. 15/723,019
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CONTACT CENTER SYSTEM AND METHOD FOR ADVANCED OUTBOUND COMMUNICATIONS TO A CONTACT GROUP
App. No. 15/717,509
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SYSTEM AND METHOD FOR CUSTOMER EXPERIENCE MANAGEMENT
App. No. 15/714,913
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RESOURCE SHARING IN A PEER-TO-PEER NETWORK OF CONTACT CENTER NODES
App. No. 15/714,869
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SYSTEM AND METHOD OF DISTRIBUTED MAINTENANCE OF CONTACT CENTER STATE
App. No. 15/694,009
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PORTABLE CONTINUITY OBJECT
App. No. 15/694,160
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SOCIAL MEDIA FEEDBACK FOR ROUTING USER COMMUNICATIONS
App. No. 15/652,182
→
SYSTEM FOR INTERACTING WITH A WEB VISITOR
App. No. 15/645,956
→
DYNAMIC RECOMMENDATION OF ROUTING RULES FOR CONTACT CENTER USE
App. No. 15/611,753
→