Patent Assignment
Reel/Frame 069674/0527
Security Interest
Recorded: 2024-12-24
Pages: 10
Assignor
UNIPHORE SOFTWARE SYSTEMS INC.
Executed: 2024-12-19
Assignee
FIRST-CITIZENS BANK & TRUST COMPANY
75 N. FAIR OAKS AVENUE, CLAS PAS-04-02, PASADENA, CALIFORNIA, 91103
Covered Properties
(4)
Method and Apparatus for Automatic Categorization of Calls in a Call Center Environment
Method And Apparatus For Extracting Key Information From Conversational Voice Data
Method And Apparatus For Predicting Customer Satisfaction From A Conversation
Method and Apparatus for Automated Workflow Guidance to an Agent in a Call Center Environment
Application:
17/211,792 →
Publication:
US 2022/0309413
Related Assignments
(9)
Other recorded transfers of the patents in this record — the chain of ownership.
Security Interest
Dec 22, 2021
From: UNIPHORE TECHNOLOGIES INC.; UNIPHORE TECHNOLOGIES NORTH AMERICA INC.; UNIPHORE SOFTWARE SYSTEMS INC.; JACADA, INC.
To: TRIPLEPOINT VENTURE GROWTH BDC CORP., AS COLLATERAL AGENT
Reel/Frame 058463/0425 →
Assignment of Assignor's Interest
Jul 8, 2022
From: ROY, SOMNATH
To: UNIPHORE SOFTWARE SYSTEMS, INC.
Reel/Frame 060457/0169 →
Assignment of Assignor's Interest
Sep 22, 2022
From: KRISHNAN, SEKAR
To: UNIPHORE SOFTWARE SYSTEMS, INC.
Reel/Frame 061186/0593 →
Plain English Intellectual Property Security Agreement
Jan 11, 2023
From: UNIPHORE TECHNOLOGIES INC.; UNIPHORE SOFTWARE SYSTEMS INC.
To: TRIPLEPOINT VENTURE GROWTH BDC CORP., AS COLLATERAL AGENT
Reel/Frame 062352/0267 →
Security Interest
Jan 20, 2023
From: UNIPHORE TECHNOLOGIES INC.; UNIPHORE TECHNOLOGIES NORTH AMERICA INC.; UNIPHORE SOFTWARE SYSTEMS INC.; COLABO, INC.
To: HSBC VENTURES USA INC.
Reel/Frame 062440/0619 →
Security Interest
Aug 20, 2024
From: UNIPHORE TECHNOLOGIES INC.; UNIPHORE TECHNOLOGIES NORTH AMERICA INC.; UNIPHORE SOFTWARE SYSTEMS INC.; COLABO, INC.
To: HSBC VENTURES USA INC.
Reel/Frame 068335/0563 →
Release of Security Interest
Sep 15, 2025
From: TRIPLEPOINT VENTURE GROWTH BDC CORP.
To: UNIPHORE TECHNOLOGIES INC.; UNIPHORE TECHNOLOGIES NORTH AMERICA INC.; UNIPHORE SOFTWARE SYSTEMS INC.; JACADA, INC.
Reel/Frame 072894/0387 →
Intellectual Property Security Agreement
Sep 30, 2025
From: UNIPHORE SOFTWARE SYSTEMS INC.
To: TRINITY CAPITAL INC., AS ADMINISTRATIVE AGENT
Reel/Frame 072992/0769 →
Release of Security Interest
Oct 2, 2025
From: SILICON VALLEY BANK, A DIVISION OF FIRST-CITIZENS BANK & TRUST COMPANY
To: UNIPHORE SOFTWARE SYSTEMS INC.
Reel/Frame 072454/0400 →