Patent Assignment
Reel/Frame 068335/0563
Security Interest
Recorded: 2024-08-20
Pages: 15
Assignors
UNIPHORE TECHNOLOGIES INC.
Executed: 2024-08-16
UNIPHORE TECHNOLOGIES NORTH AMERICA INC.
Executed: 2024-08-16
UNIPHORE SOFTWARE SYSTEMS INC.
Executed: 2024-08-16
COLABO, INC.
Executed: 2024-08-16
Assignee
HSBC VENTURES USA INC.
545 WASHINGTON BLVD., 9TH FLOOR, ATTN: CMB DAC, JERSEY CITY, NEW JERSEY, 07310
Covered Properties
(29)
Methods, Apparatuses, Computer Program Products and Systems for Comprehensive and Unified Call Center Monitoring
System and Method for Reconstructing Metadata from Audio Outputs
Systems and Methods of Voiceprint Generation and Use in Enforcing Compliance Policies
System and Method for Simultaneous Layer 3 Resiliency During Audio Capturing
Systems and Methods for Recording Quality Driven Communication Management
Systems and Methods for Redaction of Sensitive Information from Voice Communications
Application:
18/234,787 →
Publication:
US 2024/0062746
System and Method for Identifying a Caller via a Call Connection, and Matching the Caller to a User Session Involving the Caller
System and Method for Supporting Self Service and Associated Agent-Assisted Service Call Routing
System and Method for Adapting Real Time Interactive Voice Response (Ivr) Service to Visual Ivr
Patent:
9,961,206 →
Application:
15/389,440 →
System and Method for Extracting and Parsing Free Text and Automating Execution of Data Entry, Data Retrieval and Processes from the Extracted and Parsed Text
Application:
16/815,494 →
Publication:
US 2020/0311605
Automated Real-Time Call Summarization
Application:
17/516,753 →
Publication:
US 2022/0060575
Promise Management Apparatus and Method
Method and Apparatus for Automatic Categorization of Calls in a Call Center Environment
Method And Apparatus For Extracting Key Information From Conversational Voice Data
Method And Apparatus For Predicting Customer Satisfaction From A Conversation
Method and Apparatus for Automated Workflow Guidance to an Agent in a Call Center Environment
Application:
17/211,792 →
Publication:
US 2022/0309413
Method and Apparatus for Improved Entity Extraction from Audio Calls
Application:
17/978,195 →
Publication:
US 2023/0132710
Method and Apparatus for Intent-Guided Automated Speech Recognition
Application:
17/978,197 →
Publication:
US 2023/0133027
Method and Apparatus for Generating Data to Train Models for Predicting Intent from Conversations
Application:
18/116,301 →
Publication:
US 2024/0296831
Method and Apparatus for Generating Data to Train Models for Entity Recognition from Conversations
Application:
18/116,302 →
Publication:
US 2024/0296836
Method and Apparatus for Automatic Intent Detection in Customer Service Environments
Application:
17/978,203 →
Publication:
US 2024/0144920
Method and Apparatus for Automatic Entity Recognition in Customer Service Environments
Application:
17/978,206 →
Publication:
US 2024/0143925
Method and Apparatus for Identifying Key Information in a Multi-Party Multimedia Communication
Application:
18/116,291 →
Publication:
US 2023/0208665
Method and Apparatus for Generating a Cumulative Performance Score for a Salesperson
Application:
18/116,288 →
Publication:
US 2023/0206158
Method and Apparatus for Identifying an Episode in a Multi-Party Multimedia Communication
Application:
18/116,294 →
Publication:
US 2023/0206903
Method and Apparatus for Generating a Sentiment Score for Customers
Application:
18/116,289 →
Publication:
US 2023/0206692
Method and Apparatus for Training a Large Model Using Edge Computing Devices
Application:
18/625,934 →
Publication:
US 2025/0315715
Method and Apparatus for Determining Speaker Effectiveness in Conversations
Application:
18/658,135 →
Method and Apparatus for Assessing Participation in a Multi-Party Communication
PCT:
PCT/US2022/053909 ↗
Related Assignments
(25)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest
Apr 11, 2013
From: HOLLANDER, GIDEON; WEIL, DANY; RICHTER, OPHER
To: JACADA INC.
Reel/Frame 030192/0502 →
Assignment of Assignor's Interest
Sep 13, 2013
From: HOLLANDER, GIDEON; DU TOIT, CHRISTIAN GEORGE; HERLOCHER, STEVEN JAMES
To: JACADA INC.
Reel/Frame 031198/0195 →
Assignment of Assignor's Interest
May 22, 2017
From: HOLLANDER, GIDEON; TOPPOL, ADI
To: JACADA LTD.
Reel/Frame 042453/0600 →
Assignment of Assignor's Interest
May 8, 2018
From: CUNNINGHAM, JOHN; PARKER, STEPHEN
To: RED BOX RECORDERS LIMITED
Reel/Frame 045745/0396 →
Assignment of Assignor's Interest
Oct 4, 2019
From: JOLLY, SIMON
To: RED BOX RECORDERS LIMITED
Reel/Frame 050629/0438 →
Assignment of Assignor's Interest
Oct 4, 2019
From: JOLLY, SIMON; COMMANDER, TONY; ZOTKIN, KYRYLO
To: RED BOX RECORDERS LIMITED
Reel/Frame 050637/0839 →
Assignment of Assignor's Interest
Oct 4, 2019
From: JOLLY, SIMON; COMMANDER, TONY; ZOTKIN, KYRYLO; GULLIVER, LIAM
To: RED BOX RECORDERS LIMITED
Reel/Frame 050637/0826 →
Assignment of Assignor's Interest
Oct 4, 2019
From: JOLLY, SIMON; COMMANDER, TONY; ZOTKIN, KYRYLO; GULLIVER, LIAM
To: RED BOX RECORDERS LIMITED
Reel/Frame 050637/0777 →
Assignment of Assignor's Interest
Mar 12, 2020
From: HOLLANDER, GIDEON; YADGAR, OSHER
To: JACADA INC.
Reel/Frame 052095/0949 →
Security Interest
Dec 22, 2021
From: UNIPHORE TECHNOLOGIES INC.; UNIPHORE TECHNOLOGIES NORTH AMERICA INC.; UNIPHORE SOFTWARE SYSTEMS INC.; JACADA, INC.
To: TRIPLEPOINT VENTURE GROWTH BDC CORP., AS COLLATERAL AGENT
Reel/Frame 058463/0425 →
Assignment of Assignor's Interest
Jul 8, 2022
From: ROY, SOMNATH
To: UNIPHORE SOFTWARE SYSTEMS, INC.
Reel/Frame 060457/0169 →
Assignment of Assignor's Interest
Sep 22, 2022
From: KRISHNAN, SEKAR
To: UNIPHORE SOFTWARE SYSTEMS, INC.
Reel/Frame 061186/0593 →
Plain English Intellectual Property Security Agreement
Jan 11, 2023
From: UNIPHORE TECHNOLOGIES INC.; UNIPHORE SOFTWARE SYSTEMS INC.
To: TRIPLEPOINT VENTURE GROWTH BDC CORP., AS COLLATERAL AGENT
Reel/Frame 062352/0267 →
Security Interest
Jan 20, 2023
From: UNIPHORE TECHNOLOGIES INC.; UNIPHORE TECHNOLOGIES NORTH AMERICA INC.; UNIPHORE SOFTWARE SYSTEMS INC.; COLABO, INC.
To: HSBC VENTURES USA INC.
Reel/Frame 062440/0619 →
Assignment of Assignor's Interest
Nov 10, 2023
From: ELLIS, PETE; JOLLY, SIMON
To: RED BOX RECORDERS LIMITED
Reel/Frame 065519/0449 →
Security Interest
Dec 24, 2024
From: UNIPHORE TECHNOLOGIES NORTH AMERICA, INC.
To: FIRST-CITIZENS BANK & TRUST COMPANY
Reel/Frame 069674/0454 →
Security Interest
Dec 24, 2024
From: UNIPHORE SOFTWARE SYSTEMS INC.
To: FIRST-CITIZENS BANK & TRUST COMPANY
Reel/Frame 069674/0527 →
Security Interest
Dec 24, 2024
From: UNIPHORE TECHNOLOGIES INC.
To: FIRST-CITIZENS BANK & TRUST COMPANY
Reel/Frame 069674/0415 →
Security Interest
Jan 22, 2025
From: COLABO, INC.
To: FIRST-CITIZENS BANK & TRUST COMPANY
Reel/Frame 069966/0607 →
Release of Security Interest
Sep 15, 2025
From: TRIPLEPOINT VENTURE GROWTH BDC CORP.
To: UNIPHORE TECHNOLOGIES INC.; UNIPHORE TECHNOLOGIES NORTH AMERICA INC.; UNIPHORE SOFTWARE SYSTEMS INC.; JACADA, INC.
Reel/Frame 072894/0387 →
Intellectual Property Security Agreement
Sep 30, 2025
From: UNIPHORE TECHNOLOGIES, INC.
To: TRINITY CAPITAL INC., AS ADMINISTRATIVE AGENT
Reel/Frame 072992/0712 →
Intellectual Property Security Agreement
Sep 30, 2025
From: UNIPHORE SOFTWARE SYSTEMS INC.
To: TRINITY CAPITAL INC., AS ADMINISTRATIVE AGENT
Reel/Frame 072992/0769 →
Release of Security Interest
Oct 2, 2025
From: SILICON VALLEY BANK, A DIVISION OF FIRST-CITIZENS BANK & TRUST COMPANY
To: UNIPHORE TECHNOLOGIES NORTH AMERICA INC.
Reel/Frame 072454/0693 →
Release of Security Interest
Oct 2, 2025
From: SILICON VALLEY BANK, A DIVISION OF FIRST-CITIZENS BANK & TRUST COMPANY
To: UNIPHORE SOFTWARE SYSTEMS INC.
Reel/Frame 072454/0400 →
Release of Security Interest
Oct 2, 2025
From: SILICON VALLEY BANK, A DIVISION OF FIRST-CITIZENS BANK & TRUST COMPANY
To: UNIPHORE TECHNOLOGIES INC.
Reel/Frame 072454/0763 →