Patent Assignment
Reel/Frame 074034/0292
SECURITY INTEREST
Recorded: 2025-12-23
Received: 2025-12-23
Pages: 53
Assignor
VERINT AMERICAS INC.
Executed: 2025-11-26
Assignee
ALTER DOMUS (US) LLC, AS COLLATERAL AGENT
225 W. WASHINGTON STREET, 9TH FLOOR, CHICAGO, IL, 60606, UNITED STATES
Covered Applications
(100)
SYSTEM METHOD AND APPARATUS FOR COMBINING WORDS AND BEHAVIORS
App. No. 19/169,279
→
SYSTEM METHOD AND APPARATUS FOR COMBINING WORDS AND BEHAVIORS
App. No. 19/031,834
→
SYSTEMS AND METHODS FOR QUERY CREATION FOR USE IN AUTOMATED QUALITY MANAGEMENT
App. No. 18/967,830
→
UNSUPERVISED AUTO-LABELING OF DIALOGUE UTTERANCES FOR INTENT
App. No. 18/817,005
→
RESOLUTION GUIDANCE SYSTEM AND METHOD
App. No. 18/776,128
→
SYSTEMS AND METHODS FOR PROVIDING FITNESS FUNCTION VISUALIZATIONS
App. No. 18/741,276
→
PARTIAL AUTOMATION OF TEXT CHAT CONVERSATIONS
App. No. 18/669,921
→
AUTOMATED AGENT COACHING
App. No. 18/626,831
→
AUTOMATED AGENT PERFORMANCE RANKING ON KEY PERFORMANCE INDICATOR IMPACT FACTORS
App. No. 18/626,819
→
SYSTEMS AND METHODS FOR KEY PERFORMANCE INDEX PREDICTION AND IMPROVEMENT THROUGH FEATURE ANALYSIS
App. No. 18/626,807
→
SYSTEM AND METHOD OF AUTOMATED DETERMINATION OF USE OF SENSITIVE INFORMATION AND CORRECTIVE ACTION FOR IMPROPER USE
App. No. 18/624,559
→
AUTOMATIC DETERMINATION OF CUSTOMER SERVICE RESOLUTION STATUS AND EXPLANATION
App. No. 18/602,530
→
INTENT DISCOVERY USING LANGUAGE MODELS
App. No. 18/438,381
→
EMPLOYEE EXPERIENCE SCORE
App. No. 18/538,803
→
EMPLOYEE EXPERIENCE SCORE
App. No. 18/538,700
→
METHOD AND SYSTEM FOR VIRTUAL ASSISTANT CONVERSATIONS
App. No. 18/511,563
→
SYSTEM AND METHOD FOR TEXT ANALYSIS AND ROUTING OF OUTGOING MESSAGES
App. No. 18/477,828
→
AUTOMATED QUALITY METRIC MODELS BASED ON CUSTOMER DATA
App. No. 18/477,701
→
AUTOMATED SYSTEM AND METHOD TO PRIORITIZE LANGUAGE MODEL AND ONTOLOGY EXPANSION AND PRUNING
App. No. 18/458,399
→
REAL TIME CONTEXTUAL EVENT NOTIFICATION SYSTEM WITH CALL STATE AWARENESS
App. No. 18/217,161
→
REAL-TIME APPLICATION EVENT DETECTION FOR CONTEXT-RICH NOTIFICATIONS AND COACHING
App. No. 18/215,319
→
REAL-TIME LINGUISTIC AND ACOUSTIC DETECTION FOR CONTEXT-RICH NOTIFICATIONS AND COACHING
App. No. 18/339,402
→
SYSTEMS AND METHODS FOR FORECASTING USING EVENTS
App. No. 18/332,820
→
SYSTEM AND METHOD FOR CALIBRATING A WFM SCHEDULING MODULE
App. No. 18/321,154
→
DYNAMIC WEB CONTENT BASED ON NATURAL LANGUAGE PROCESSING (NLP) INPUTS
App. No. 18/195,413
→
INTELLIGENT VIRTUAL ASSISTANT TRAINING THROUGH PHASED OBSERVATIONAL LEARNING TASKS
App. No. 18/137,995
→
REALTIME CONTEXTUAL EVENT NOTIFICATION SYSTEM
App. No. 18/295,289
→
SYSTEM AND METHOD FOR REAL-TIME PREDICTIVE SCHEDULING
App. No. 18/191,097
→
VIRTUAL COMMUNICATIONS ASSESSMENT SYSTEM IN A MULTIMEDIA ENVIRONMENT
App. No. 18/110,515
→
FRAMEWORK FOR THE AUTOMATED DETERMINATION OF CLASSES AND ANOMALY DETECTION METHODS FOR TIME SERIES
App. No. 18/103,023
→
SYSTEM AND METHOD FOR TAGGING UNTAGGED EVENTS
App. No. 18/161,476
→
SYSTEM AND METHOD FOR GENERATING WRAP UP INFORMATION
App. No. 18/096,942
→
VIDEO MASKING OF SENSITIVE INFORMATION
App. No. 18/152,698
→
VIRTUAL AGENT TRUST MECHANISM
App. No. 18/152,677
→
CUSTOMER SERVICE STAFFING PLAN GENERATION BASED ON FORECASTED DEMAND AND SERVICE GOALS
App. No. 18/095,244
→
VIRTUAL AGENT TRANSPARENT USER AUTHENTICATION
App. No. 18/152,671
→
System for Transparent Provisioning of Functionally Identical Resources across Diverse Hosting and Cloud Platforms
App. No. 18/095,201
→
DYNAMIC INTENT CLASSIFICATION BASED ON ENVIRONMENT VARIABLES
App. No. 18/089,061
→
AUTOMATED VALIDATION OF INFORMATION EXCHANGED DURING INTERACTIONS
App. No. 18/046,969
→
SYSTEMS AND METHODS FOR SHARING ENCODER OUTPUT
App. No. 17/965,016
→
AUTOMATED INTERACTION PROCESSING SYSTEMS
App. No. 18/046,116
→
System and Method for Replacing Hold-Time with a Call-Back in a Contact Center Environment
App. No. 17/959,268
→
Variational Auto-Encoder for Multivariate Time Series Generation
App. No. 17/952,036
→
SYSTEM AND METHODS FOR SUMMARIZING TRANSCRIBED AUDIO
App. No. 17/930,880
→
SYSTEM AND METHOD FOR TEXT ANALYSIS AND ROUTING OF OUTGOING MESSAGES
App. No. 17/941,255
→
MULTIVARIATE RISK ASSESSMENT VIA POISSON SHELVES
App. No. 17/939,632
→
SYSTEM AND METHOD FOR SUGGESTING AND GENERATING A CUSTOMER SERVICE TEMPLATE
App. No. 17/902,495
→
SYSTEM AND METHOD AND APPARATUS FOR INTEGRATING CONVERSATIONAL SIGNALS INTO A DIALOG
App. No. 17/900,037
→
INPUT-AWARE AND INPUT-UNAWARE ITERATIVE SPEECH RECOGNITION
App. No. 17/886,859
→
SYSTEM FOR MINIMIZING REPETITION IN INTELLIGENT VIRTUAL ASSISTANT CONVERSATIONS
App. No. 17/883,064
→
REAL-TIME ACCOUNT ANALYTICS FOR DETECTING FRAUDULENT ACTIVITY
App. No. 17/880,154
→
USER PERSONA INJECTION FOR TASK-ORIENTED VIRTUAL ASSISTANTS
App. No. 17/815,685
→
Task Gathering for Asynchronous Task-Oriented Virtual Assistants
App. No. 17/875,790
→
TASK ORIENTED ASYNCHRONOUS VIRTUAL ASSISTANT INTERFACE
App. No. 17/875,810
→
AUTOMATED CONVERSATION REVIEW TO SURFACE VIRTUAL ASSISTANT MISUNDERSTANDINGS
App. No. 17/814,990
→
SELECTING FORECASTING ALGORITHMS USING MOTIFS AND CLASSES
App. No. 17/812,282
→
SELECTING FORECASTING ALGORITHMS USING MOTIFS
App. No. 17/812,312
→
SYSTEM AND METHOD FOR LOGGING AND DISPLAYING ROUTING OF COMMUNICATION
App. No. 17/840,682
→
SYSTEMS AND METHODS FOR AUTOMATIC SCHEDULING OF A WORKFORCE
App. No. 17/840,304
→
ANOMALY DETECTION SYSTEMS AND METHODS
App. No. 17/840,279
→
AUTOMATED SYSTEM AND METHOD TO PRIORITIZE LANGUAGE MODEL AND ONTOLOGY EXPANSION AND PRUNING
App. No. 17/838,461
→
SYSTEM METHOD AND APPARATUS FOR COMBINING WORDS AND BEHAVIORS
App. No. 17/749,677
→
PROCESSING A LOGICAL QUERY
App. No. 17/750,060
→
MULTIVARIATE RISK ASSESSMENT VIA POISSON SHELVES
App. No. 17/745,400
→
MULTIVARIATE RISK ASSESSMENT VIA POISSON SHELVES
App. No. 17/745,422
→
MACHINE BASED EXPANSION OF CONTRACTIONS IN TEXT IN DIGITAL MEDIA
App. No. 17/705,898
→
System and Method for Omnichannel User Engagement and Response
App. No. 17/699,047
→
SYSTEM AND METHOD OF AUTOMATED ROUTING AND GUIDANCE BASED ON CONTINUOUS CUSTOMER AND CUSTOMER SERVICE REPRESENTATIVE FEEDBACK
App. No. 17/694,346
→
DISTRIBUTED SENSING AND VIDEO CAPTURE SYSTEM AND APPARATUS
App. No. 17/694,309
→
SYSTEM AND METHOD OF REAL-TIME AUTOMATED DETERMINATION OF PROBLEM INTERACTIONS
App. No. 17/694,328
→
SYSTEMS AND METHODS OF UTILIZING MACHINE LEARNING COMPONENTS ACROSS MULTIPLE PLATFORMS
App. No. 17/683,332
→
AUTOMATIC DISCOVERY OF BUSINESS-SPECIFIC TERMINOLOGY
App. No. 17/676,373
→
APPARATUS, SYSTEM, AND METHOD FOR NATURAL LANGUAGE PROCESSING
App. No. 17/670,742
→
SYSTEM AND METHOD OF AUTOMATED ROUTING AND GUIDANCE BASED ON CONTINUOUS CUSTOMER AND CUSTOMER SERVICE REPRESENTATIVE FEEDBACK
App. No. 17/666,873
→
SYSTEM ARCHITECTURE FOR FRAUD DETECTION
App. No. 17/588,648
→
Hybrid Natural Language Understanding
App. No. 17/586,873
→
SYSTEM AND COMPUTER-IMPLEMENTED METHOD FOR IN-PAGE REPORTING OF USER FEEDBACK ON A WEBSITE OR MOBILE APP
App. No. 17/582,327
→
NATURAL LANGUAGE PROCESSING WITH NON-ONTOLOGICAL HIERARCHY MODELS
App. No. 17/582,701
→
CONTEXTUAL AWARENESS FROM SOCIAL ADS AND PROMOTIONS TYING TO ENTERPRISE
App. No. 17/580,168
→
PARTIAL AUTOMATION OF TEXT CHAT CONVERSATIONS
App. No. 17/574,047
→
SYSTEM TO DETECT AND REDUCE UNDERSTANDING BIAS IN INTELLIGENT VIRTUAL ASSISTANTS
App. No. 17/567,493
→
METHOD AND APPARATUS FOR CELL-BASED WORKFORCE SCHEDULING
App. No. 17/560,568
→
SYSTEM, METHOD AND APPARATUS FOR CONVERSATIONAL GUIDANCE
App. No. 17/557,478
→
INTERACTION WITH A PORTION OF A CONTENT ITEM THROUGH A VIRTUAL ASSISTANT
App. No. 17/548,801
→
METHOD AND SYSTEM FOR VIRTUAL ASSISTANT CONVERSATIONS
App. No. 17/543,036
→
SPEECH ANALYSIS MODELS AS A SERVICE
App. No. 17/541,216
→
CONTINUOUS VALUE MONITOR
App. No. 17/541,197
→
Detection of Relational Language in Human-Computer Conversation
App. No. 17/516,147
→
SYSTEM AND METHOD OF AUTOMATED DETERMINATION OF USE OF SENSITIVE INFORMATION AND CORRECTIVE ACTION FOR IMPROPER USE
App. No. 17/507,471
→
COMBINING UNSUPERVISED AND SEMI-SUPERVISED DEEP CLUSTERING APPROACHES FOR MINING INTENTIONS FROM TEXTS
App. No. 17/605,326
→
SYSTEM AND METHOD FOR DEVELOPING A COMMON INQUIRY RESPONSE
App. No. 17/500,268
→
Method and Apparatus for Opportunistic Synchronizing of Tele-Communications to Personal Mobile Devices
App. No. 17/466,949
→
COMBINATION OF REAL-TIME ANALYTICS AND AUTOMATION
App. No. 17/463,781
→
SYSTEM AND METHOD FOR MULTI-MODE CUSTOMER SERVICE INTERACTION
App. No. 17/410,104
→
VIRTUAL ASSISTANT FOCUSED USER INTERFACES
App. No. 17/404,189
→
SYSTEM AND METHOD FOR AUTOMATED DESKTOP ANALYTICS TRIGGERS
App. No. 17/401,825
→
SYSTEMS AND METHODS FOR AUTHENTICATION AND FRAUD DETECTION
App. No. 17/398,464
→
MODEL-AGNOSTIC VISUALIZATIONS USING LINEAR PROGRAMMING APPROXIMATION
App. No. 17/389,839
→
SYSTEM AND METHOD OF SENTIMENT MODELING AND APPLICATION TO DETERMINE OPTIMIZED AGENT ACTION
App. No. 17/366,999
→
SYSTEM AND METHOD OF HIGHLIGHTING INFLUENTIAL SAMPLES IN SEQUENTIAL ANALYSIS
App. No. 17/360,718
→