Patent Assignment
Reel/Frame 075443/0431
Security Interest
Recorded: 2026-04-22
Pages: 12
Assignor
GENESYS CLOUD SERVICES, INC., AS GRANTOR
Executed: 2026-04-21
Assignee
GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
200 WEST STREET, NEW YORK, NEW YORK, 10282
Covered Properties
(11)
Escalation Management and Journey Mining
Application:
19/046,812 →
Publication:
US US20250182027A1
Systems and Methods for Mining Frequently Asked Question (Faq) from Conversation Data
Application:
19/049,678 →
Efficient Processing of Trie Data Structures to Support Customer Journey Visualizations
Application:
19/051,099 →
Publication:
US US20250258802A1
Encoding and Decoding Trie Data Structures for Enhanced Generation of Customer Journey Analytics
Application:
19/051,096 →
Publication:
US US20250258806A1
Systems and Methods for Customized Interactive Voice Response (Ivr) Flow Construction and Deployment
Application:
19/055,852 →
Publication:
US US20260246869A1
Technologies Relating to Generating Knowledge Base Answers in Real Time to Assist Agents During Live Interactions
Application:
19/236,216 →
Publication:
US US20250384071A1
Systems and Methods Relating to Automating After-Interaction Operations for Agents in a Contact Center
Application:
19/236,222 →
Publication:
US US20250385970A1
Method and System for Automatic Determination of Human Sentiment
Application:
19/327,330 →
Publication:
US US20260073147A1
Generating Data Features from Speech and Sentiment Analytics for Enhanced Predictive Routing
Application:
19/390,176 →
Publication:
US US20260073908A1
Encoding and Decoding Trie Data Structures for Enhanced Generation of Customer Journey Analytics
Application:
63/552,841 →
Enhanced Generation of Customer Journey Visualizations via Use of Trie Data Structures
Application:
63/552,886 →
Related Assignments
(12)
Other recorded transfers of the patents in this record — the chain of ownership.
Assignment of Assignor's Interest
Nov 5, 2024
From: OLADEHINDE-BELLO, AMEEN; HALLY, COLM JOHN; MCEVOY, MAUD D.; PAT, ANKIT
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 069144/0988 →
Assignment of Assignor's Interest
Nov 5, 2024
From: PAT, ANKIT; MCEVOY, MAUD D.; HALLY, COLM JOHN
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 069144/0612 →
Assignment of Assignor's Interest
Feb 10, 2025
From: MUNOZ, EMIR; GALANOPOULOS, APOSTOLOS; BALARAMAN, PRASANTH; KALRA, MANAN
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 070168/0574 →
Assignment of Assignor's Interest
Feb 18, 2025
From: ANANDADOSS, PRAVEEN KUMAR; BATCHA, MOHAMED UVAIZ ANWAR; ABISHEK, MCFERRAN; KOTIAN, AISHWARYA
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 070243/0166 →
Assignment of Assignor's Interest
Feb 24, 2025
From: OLADEHINDE-BELLO, AMEEN; HALLY, COLM JOHN; MCEVOY, MAUD D.; PAT, ANKIT
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 070303/0568 →
Assignment of Assignor's Interest
Feb 24, 2025
From: PAT, ANKIT; MCEVOY, MAUD D.; HALLY, COLM JOHN
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 070303/0255 →
Assignment of Assignor's Interest
Jun 20, 2025
From: BUDUGUPPA, PAVAN; GEORGE, BASIL; SUNDARAM, RAMASUBRAMANIAN; AREEB AHMAD, SYED
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 071473/0302 →
Assignment of Assignor's Interest
Jun 24, 2025
From: GEORGE, BASIL; PURUSHOTTAM ABHYANKER, VED; SUNDARAM, RAMASUBRAMANIAN; KUMAR SINGH, MANISH
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 071503/0332 →
Assignment of Assignor's Interest
Sep 12, 2025
From: DAVID, NELLY; MAOZ, ROTEM; ORBACH, EYAL; HAIKIN, LEV
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 072238/0678 →
Assignment of Assignor's Interest
Nov 14, 2025
From: KALRA, MANAN; MUNOZ, EMIR; TOTH, GREG; FARRELL, DAVID
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 072913/0498 →
Assignment of Assignor's Interest
Dec 23, 2025
From: THIEL, WILL
To: POINTILLIST, INC.
Reel/Frame 073301/0591 →
Assignment of Assignor's Interest
Dec 23, 2025
From: POINTILLIST, INC.
To: GENESYS CLOUD SERVICES, INC.
Reel/Frame 074049/0702 →