Patent Application
Utility
App. No. 19/049,678
· Confirmation No. 9341
SYSTEMS AND METHODS FOR MINING FREQUENTLY ASKED QUESTION (FAQ) FROM CONVERSATION DATA
Applicant:
GENESYS CLOUD SERVICES, INC.
Docketed New Case - Ready for Examination
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| 2026-08-13 | NTC.PUB |
Notice of Publication | 1 | View | |
| 2026-05-19 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 5 | View | |
| 2026-05-19 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2025-07-17 | APP.FILE.REC |
Filing Receipt | 4 | View | |
| 2025-07-17 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2025-07-10 | XT/ |
Extension of Time | 2 | View | |
| 2025-07-10 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2025-07-10 | N417.PYMT |
Electronic Fee Payment | 2 | View | |
| 2025-07-10 | PEFR |
Applicant Response to Pre-Exam Formalities Notice | 3 | View | |
| 2025-07-10 | SPEC |
Specification | 34 | View | |
| 2025-07-10 | SPEC |
Specification | 34 | View | |
| 2025-07-09 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2025-07-09 | NT.INC.REPLY |
Notice of Incomplete Reply | 2 | View | |
| 2025-04-17 | APP.TEXT |
Application body structured text document | — | View | |
| 2025-04-17 | SPEC |
Specification | 28 | View | |
| 2025-04-17 | CLM |
Claims | 5 | View | |
| 2025-04-17 | ABST |
Abstract | 1 | View | |
| 2025-04-17 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2025-04-17 | REM |
Applicant Arguments/Remarks Made in an Amendment | 34 | View | |
| 2025-04-17 | PEFR |
Applicant Response to Pre-Exam Formalities Notice | 1 | View | |
| 2025-04-17 | SPEC |
Specification | 1 | View | |
| 2025-04-17 | REM |
Applicant Arguments/Remarks Made in an Amendment | 1 | View | |
| 2025-04-17 | SPEC |
Specification | 28 | View | |
| 2025-04-17 | CLM |
Claims | 5 | View | |
| 2025-04-17 | ABST |
Abstract | 1 | View | |
| 2025-02-28 | APP.FILE.REC |
Filing Receipt | 4 | View | |
| 2025-02-28 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2025-02-28 | NT.CR.APP.PA |
Notice to File Corrected Application Papers | 4 | View | |
| 2025-02-28 | WELCOME.LET |
Welcome Letter from USPTO Director and Deputy Director | 1 | View | |
| 2025-02-10 | APP.TEXT |
Application body structured text document | — | View | |
| 2025-02-10 | DRW.SUPP |
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| 2025-02-10 | OATH |
Oath or Declaration filed | 6 | View | |
| 2025-02-10 | SPEC |
Specification | 28 | View | |
| 2025-02-10 | CLM |
Claims | 5 | View | |
| 2025-02-10 | ABST |
Abstract | 1 | View | |
| 2025-02-10 | R3.73 |
Assignee showing of ownership per 37 CFR 3.73 | 3 | View | |
| 2025-02-10 | N417.PYMT |
Electronic Fee Payment | 2 | View | |
| 2025-02-10 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View | |
| 2025-02-10 | ADS |
Application Data Sheet | 6 | View | |
| 2025-02-10 | DRW.NONBW |
Drawings-other than black and white line drawings | 8 | View | |
| 2025-02-10 | TRNA |
Transmittal of New Application | 2 | View | |
| 2025-02-10 | PA.. |
Power of Attorney | 1 | View | |
| 2025-02-10 | DRW.SUPP |
Drawings-black and white line and/or other drawings | — | View | |
| 2025-02-10 | SCORE |
Placeholder sheet indicating presence of supplemental content in Supplemental Complex Repository for Examiners(SCORE) | 1 | View | |
| 2025-02-10 | SCORE |
Placeholder sheet indicating presence of supplemental content in Supplemental Complex Repository for Examiners(SCORE) | 1 | View |
Inventors
EMIR MUNOZ
GALWAY, IRELAND
APOSTOLOS GALANOPOULOS
GALWAY, IRELAND
PRASANTH BALARAMAN
GALWAY, IRELAND
MANAN KALRA
GALWAY, IRELAND
Attorneys & Agents of Record
Classification
USPC
706/61
G06F16/353
G06N5/022
G06F16/2465
G06N20/00
G06F16/254
G06N3/08
Prosecution
- Examiner
- CENTRAL, DOCKET
- Art Unit
- OPAP
- Customer No.
- 104426
- Docket No.
- P24039-US-00
- Confirmation No.
- 9341
Publication
- Pub. No.
- US20260236793A1
- Pub. Date
- 2026-08-13
SECURITY INTEREST
Recorded 2026-04-22
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2025-02-10
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Quick Facts
- App. No.
- 19/049,678
- Filed
- 2025-02-10
- Pub. No.
- US20260236793A1
- Examiner
- CENTRAL, DOCKET
- Art Unit
- OPAP
External Links