IP Library Granted Patent US 6,876,729
Granted Patent B1
US 6,876,729 · App. 09/441,106 · Granted Apr 5, 2005

Bookmarking voice messages

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Quick Facts
Patent No.
US 6,876,729
App. No.
09/441,106
Granted
Apr 5, 2005
Kind
B1
Abstract

A voice message is bookmarked by marking the voice message with a bookmark in a bookmark location. The voice message is accessed at the bookmark location by selecting the bookmark.

Claims (26)

1. An apparatus for marking and accessing bookmarks within a voice message comprising:

a. a storage media to store the voice message;

b. a processing unit coupled to the storage media to automatically search the voice message for a predetermined content and automatically bookmark located predetermined content within the voice message, wherein each bookmark is generally configurable to be positioned anywhere within the voice message, and each bookmark is specifically positioned directly at the predetermined content such that accessing the bookmark directly accesses the predetermined content, wherein the predetermined content is selected from the group consisting of telephone numbers, email addresses, physical addresses, dates, and times; and

c. a user interface coupled to the processing unit to access the voice message at the bookmark, wherein the bookmarks are not defined as major blocks of either speech or silence.

2. The apparatus of claim 1 wherein the processing unit automatically searches for additional predetermined content and automatically bookmarks located additional predetermined content within the voice message.

3. The apparatus of claim 1 wherein the predetermined content is an utterance and the bookmark is placed at an utterance beginning location.

4. The apparatus of claim 3 , wherein the utterance beginning location is found using an intelligent search.

5. The apparatus of claim 4 wherein the intelligent search includes a voice processing technique.

6. The apparatus of claim 5 wherein the voice processing technique utilizes a voice parameter, the voice parameter being selected from the group consisting of an amplitude, a plosive, a pitch change, a number recognition, a word recognition, and a combination thereof.

7. The apparatus of claim 1 wherein the user interface is selected from the group consisting of a graphical user interface, a telephone user interface, a mechanical user interface, and a voice command user interface.

8. A method of bookmarking a voice message comprising:

a. automatically searching the voice message for a predetermined content, wherein the predetermined content is selected from the group consisting of telephone numbers, e-mail addresses, physical addresses, dates, and times;

b. locating the predetermined content; and

c. automatically bookmarking the predetermined content at a first bookmark location with a first bookmark, wherein the first bookmark is positioned directly at the predetermined content such that accessing the first bookmark directly accesses the predetermined content, further wherein the first bookmark is generally configurable to be positioned anywhere within the voice message, wherein the bookmarks are not defined as major blocks of either speech or silence.

9. The method of claim 8 further comprising automatically searching for additional predetermined content within the voice message and automatically bookmarking located additional predetermined content at additional bookmark locations with additional bookmarks.

10. The method of claim 8 wherein the predetermined content is an utterance and the first bookmark is placed at an utterance beginning location.

11. The method of claim 10 wherein the utterance beginning location is found using an intelligent search.

12. The method of claim 11 wherein the intelligent search includes a voice processing technique.

13. The method of claim 12 wherein the voice processing technique utilizes a voice parameter, the voice parameter being selected from the group consisting of an amplitude, a plosive, a pitch change, a number recognition, a word recognition, and a combination thereof.

14. The method of claim 8 further comprising accessing the voice message at the first bookmark location by selecting the first bookmark.

15. The method of claim 14 wherein the first bookmark is selected using a user interface.

16. The method of claim 15 wherein the user interface is selected from the group consisting of a graphical user interface, a telephone user interface, a mechanical user interface, and a voice command user interface.

17. The apparatus of claim 1 wherein each bookmark includes a bookmark annotation.

18. The apparatus of claim 17 wherein the bookmark annotation is accessible via the user interface.

19. The method of claim 9 wherein each bookmark includes a bookmark annotation.

20. The method of claim 19 wherein the bookmark annotation is accessible using a user interface.

Assignments (10)
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
RELEASE OF SECURITY INTEREST Recorded Jan 9, 2018
From: CITICORP USA, INC.
To: AVAYA, INC.; SIERRA HOLDINGS CORP.; AVAYA TECHNOLOGY, LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
Reel/Frame 045032/0213 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 012816/0088 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK
To: AVAYA INC. (FORMERLY KNOWN AS AVAYA TECHNOLOGY CORP.)
Reel/Frame 044892/0158 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →