Patent Assignment
Reel/Frame 045124/0026
SECURITY INTEREST
Recorded: 2018-01-23
Received: 2018-01-23
Pages: 319
Assignors
AVAYA INC.
Executed: 2017-12-15
AVAYA INTEGRATED CABINET SOLUTIONS LLC
Executed: 2017-12-15
OCTEL COMMUNICATIONS LLC
Executed: 2017-12-15
VPNET TECHNOLOGIES, INC.
Executed: 2017-12-15
ZANG, INC.
Executed: 2017-12-15
Assignee
CITIBANK, N.A., AS COLLATERAL AGENT
388 GREENWICH STREET, 7TH FLOOR, NEW YORK, NY, 10013, UNITED STATES
Covered Applications
(100)
SERVICES VERSIONING
App. No. 15/815,333
→
SEQUENCED APPLICATIONS FOR CONTROLLING COMMUNICATION FEATURES
App. No. 15/807,322
→
SPLIT ENTERPRISE/PROVIDER WORKFLOWS
App. No. 15/723,443
→
VIDEO CONFERENCE BRIDGE SETTING SHARING, PUSHING, AND RATIONALIZATION
App. No. 15/702,238
→
Monitoring Agent Oversight of Artificial Intelligence Content in a Contact Center
App. No. 15/682,115
→
SYSTEMS AND METHODS FOR PROVIDING AUTOMATED PROGRESS UPDATES IN A CONTACT CENTER
App. No. 15/679,575
→
INTERNET PROTOCOL ADDRESS SELECTION IN SESSION INITIATION PROTOCOL COMMUNICATIONS
App. No. 15/677,517
→
DISCOVERY AND CONFIGURATION OF AN OPEN NETWORKING ADAPTER IN A FABRIC NETWORK
App. No. 15/675,572
→
ANALYTICS-GUIDED CALL ROUTING
App. No. 62/540,708
→
SYSTEM AND METHOD TO USE LOCATION-AWARE DNS RESPONSES AS INPUT TO MEDIA RELAY SELECTION FOR WEBRTC
App. No. 15/653,239
→
SYSTEM AND METHOD FOR REDUCING STORAGE SPACE IN A CONTACT CENTER
App. No. 15/634,369
→
DOCUMENT DETECTION AND ANALYSIS-BASED ROUTING
App. No. 15/617,580
→
ALTERNATIVE NETWORK ADDRESS TYPE (ANAT) ENCODING AND MEDIA INTERWORKING
App. No. 15/617,650
→
IP TOLERANCE AND SIGNALING INTERWORKING
App. No. 15/617,605
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CONTEXT-BASED ASSIGNMENT OF CUSTOMER SERVICE AGENTS ASSOCIATED WITH DOCUMENT VIEWING SECTIONS
App. No. 15/616,164
→
Communication Session Addition via a Host In Deny New Service Mode
App. No. 15/613,841
→
SELECTIVE DATA TRANSMISSION IN NETWORKS
App. No. 15/607,701
→
NEGOTIATION OF A FUTURE COMMUNICATION BY USE OF A PERSONAL VIRTUAL ASSISTANT (PVA)
App. No. 15/608,362
→
INTERACTIVE USER INTERFACE TO COMMUNICATION ENABLED BUSINESS PROCESS PLATFORMS METHOD AND APPARATUS
App. No. 15/605,676
→
COMPUTER TELEPHONY INTEGRATION (CTI) CONTROL OF MULTIPLE DEVICES WITH A SINGLE ADDRESS OF RECORD
App. No. 15/605,517
→
DYNAMIC TIME-WEIGHTED SYSTEMS AND METHODS FOR MANAGEMENT OF ACOUSTIC EXPOSURE
App. No. 15/602,284
→
SERVICE IMPLEMENTING A WORK FLOW BASED ON IMAGE ANALYSIS
App. No. 15/602,408
→
REAL-TIME SPEECH FEED TO AGENT GREETING
App. No. 15/599,537
→
Certificate-based Dual Authentication for Openflow Enabled Switches
App. No. 15/597,220
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PUBLIC KEY INFRASTRUCTURE EXCHANGE USING NETCONF FOR OPENFLOW ENABLED SWITCHES
App. No. 15/597,211
→
Customer-centric Workflow for Initial On-boarding of an Openflow Enabled Switch
App. No. 15/597,239
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DOCUMENT SEARCH, RETRIEVAL, AND STORAGE
App. No. 15/587,655
→
DEVICE AUTHENTICATION
App. No. 15/583,897
→
QUARANTINED COMMUNICATIONS PROCESSING AT A NETWORK EDGE
App. No. 15/485,961
→
Zero Touch Attachment of Devices to a SPB Network
App. No. 15/478,175
→
HIGH PERFORMANCE DISTRIBUTED COMPUTER WORK ASSIGNMENT ENGINE
App. No. 15/477,672
→
DEVICE ENROLLMENT SERVICE SYSTEM AND METHOD
App. No. 62/479,089
→
PUBLISHING CONTACTS TO OPT-IN USERS
App. No. 15/461,526
→
SYSTEM AND METHOD FOR DYNAMIC ASR BASED ON SOCIAL MEDIA
App. No. 15/457,152
→
ACOUSTIC INFORMATION TRANSFER
App. No. 15/452,130
→
Konftel 300IPx and Konftel Unite
App. No. 62/463,261
→
ROUTE OPTIMIZATION USING MEASURED CONGESTION
App. No. 15/429,231
→
MULTI-STREAM VIDEO SWITCHING WITH SELECTIVE OPTIMIZED COMPOSITE
App. No. 15/395,984
→
SYSTEMS AND METHODS FOR OPTIMAL SCHEDULING OF RESOURCES IN A CONTACT CENTER
App. No. 15/395,349
→
ONGOING TEXT ANALYSIS TO SELF-REGULATE NETWORK NODE ALLOCATIONS AND CONTACT CENTER ADJUSTMENTS
App. No. 15/378,507
→
SYSTEM AND METHOD FOR UPDATING PARTICIPANTS IN PARALLEL OVERLAPPING CONFERENCES
App. No. 15/365,007
→
TESTING USER INTERFACE FUNCTIONALITY THROUGH ACTUATION BY A PIEZOELECTRIC GRID
App. No. 15/357,471
→
MOBILE CALLER AUTHENTICATION FOR CONTACT CENTERS
App. No. 15/354,816
→
INTELLIGENT CONTACT RECORDING IN A VIRTUAL REALITY CONTACT CENTER
App. No. 15/348,054
→
SENDING PROGRESS UPDATE MESSAGES WHILE A USER IS ON HOLD
App. No. 15/337,479
→
SYSTEMS AND METHODS FOR MEDIA TUNNELING THROUGH EDGE SERVER
App. No. 15/335,735
→
MOBILITY BONDING NETWORK
App. No. 15/333,397
→
SYSTEM AND METHOD FOR TRACKING CALL BILLING
App. No. 15/299,831
→
SYSTEM INITIATED DIALOG ADJUSTMENT
App. No. 15/298,914
→
INTERNET PROTOCOL ADDRESS SELECTION IN SESSION INITIATION PROTOCOL COMMUNICATIONS
App. No. 15/296,518
→
SOCIAL MEDIA PROCESSING WITH THREE-DIMENSIONAL AUDIO
App. No. 15/296,883
→
THREE-DIMENSIONAL GENERALIZED SPACE
App. No. 15/296,921
→
SECURITY SURVEILLANCE VIA THREE-DIMENSIONAL AUDIO SPACE PRESENTATION
App. No. 15/296,238
→
SOCIAL MESSAGING HOLD AND WAIT TREATMENT SYSTEMS
App. No. 15/289,736
→
EMBEDDING CONTENT OF INTEREST IN VIDEO CONFERENCING
App. No. 15/286,285
→
SYSTEM AND METHOD FOR MIRROR UTILIZATION IN MEETING ROOMS
App. No. 15/286,356
→
System and Method for Processing Digital Images During Videoconference
App. No. 15/285,252
→
SYSTEM AND METHOD FOR ENHANCING VIDEO CONFERENCING EXPERIENCE VIA A MOVING CAMERA
App. No. 15/285,152
→
System and Method for Processing Digital Images During Videoconference
App. No. 15/285,277
→
SYSTEMS AND METHODS FOR LIFECYCLE MANAGEMENT OF LIMITED DURATION KNOWLEDGE IN AUTOMATED INTERACTION SYSTEMS
App. No. 15/285,091
→
MULTI-MODE VIDEO CONFERENCING SYSTEM
App. No. 15/285,205
→
METHOD AND SYSTEM FOR INTEGRATED OPTIMIZED REPORTING
App. No. 15/285,302
→
SESSION INITIATION PROTOCOL (SIP) DIALOG RECONSTRUCTION THROUGH RECONSTRUCTION ANCHORS FOR USER AGENTS
App. No. 15/284,653
→
ON-TOPIC MONITOR
App. No. 15/285,160
→
WEB APPLICATION SYSTEM AND METHOD TO DYNAMICALLY SELECT BETWEEN LOCAL INSTALLED AND CLOUD-BASED RESOURCES
App. No. 15/284,202
→
ELECTRONIC SPEECH RECOGNITION NAME DIRECTORY PROGNOSTICATION SYSTEM BY COMPARING A SPOKEN NAME’S PACKETIZED VOICE TO STORED PHONEMES
App. No. 15/284,035
→
SNAP-IN INVOCATION FOR CALL RECONSTRUCTION
App. No. 15/284,125
→
PROBE OF ALARM FUNCTIONALITY USING COMMUNICATION DEVICES
App. No. 15/284,169
→
CO-RESIDENT PLUG-INS OF THIRD PARTY SOFTWARE
App. No. 15/284,132
→
METHODS AND SYSTEMS FOR CREATING AND EXCHANGING A DEVICE SPECIFIC BLOCKCHAIN FOR DEVICE AUTHENTICATION
App. No. 15/284,103
→
DETECTION AND AUTO-CORRECTION OF TALK PATH PROBLEMS IN COMMUNICATION SESSIONS
App. No. 15/283,959
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SYNCHRONIZATION OF A MEDIA CODEC BETWEEN NETWORK ELEMENTS OF A MEDIA COMMUNICATION SESSION
App. No. 15/284,094
→
PROVIDING NETWORK SERVICES BASED ON SERVICE MODE AND SERVICE TYPE
App. No. 15/265,736
→
BITMAPS FOR NEXT GENERATION CONTACT CENTER
App. No. 15/262,994
→
HIGH PERFORMANCE QUEUELESS CONTACT CENTER
App. No. 15/243,624
→
SYSTEM AND METHOD FOR DYNAMIC TEMPORARY GROUPS
App. No. 15/239,878
→
SYSTEM AND METHOD FOR DYNAMIC CALL TRAFFIC ROUTING
App. No. 15/239,989
→
SYSTEM AND METHOD FOR FREE-FORM CONFERENCE
App. No. 15/239,935
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SYSTEM AND METHOD FOR OPTIMIZED CALLBACK
App. No. 15/239,967
→
SYSTEM AND METHOD FOR AGENT DRIVEN SYSTEM TRAINING
App. No. 15/239,895
→
SYSTEM AND METHOD FOR ESTIMATED BEST PATH PREDICTION
App. No. 15/239,924
→
CONTACT CENTER DELIVERY IN-BUILDING HOMING SERVICE
App. No. 15/233,465
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POSITIONAL CONTROLLED MUTING
App. No. 15/173,350
→
INDEPENDENT PARALLEL INTERACTION SPACE INSTANTIATION
App. No. 15/173,411
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POSITIONAL SENSITIVE INTERACTION FUNCTIONALITY
App. No. 15/173,373
→
QUEUE ORGANIZED INTERACTIVE PARTICIPATION
App. No. 15/173,429
→
CREATE PRIVATE INTERACTION WORKSPACE
App. No. 15/173,394
→
SYSTEMS AND METHODS FOR DETECTING AND REDUCING FRAUD IN A CONTACT CENTER
App. No. 15/166,330
→
BANDWIDTH CONTROL IN A NETWORK ADDRESS TRANSLATION (NAT) ENVIRONMENT
App. No. 15/163,901
→
SYNCHRONIZATION OF DIGITAL ALGORITHMIC STATE DATA WITH AUDIO TRACE SIGNALS
App. No. 15/163,871
→
SYSTEM AND METHOD FOR EFFICIENT BANDWIDTH ALLOCATION FOR FORKED COMMUNICATION SESSIONS
App. No. 15/163,472
→
ORGANIZING SPEECH SEARCH RESULTS
App. No. 15/154,000
→
SYSTEM AND METHOD TO ESTIMATE END-TO-END VIDEO FRAME DELAYS
App. No. 15/153,986
→
IDENTIFYING INFORMATION PERTINENT TO AN EMERGENT EVENT THROUGH SOCIAL MEDIA POSTINGS
App. No. 15/152,689
→
MAINTENANCE OF FEATURE SETTINGS ACROSS MULTIPLE USER SYSTEMS ON A COMMUNICATION
App. No. 15/152,751
→
System and Method for Dynamic Light Adjustment in Video Capture
App. No. 15/148,588
→
SECURE APPLICATION ATTACHMENT
App. No. 15/146,721
→
VISITOR ACCESS MANAGEMENT
App. No. 15/145,270
→
Predictive Analytics And Services
App. No. 15/139,979
→
Validating Strength Values For Account Security Questions
App. No. 15/133,655
→