IP Library › Granted Patent US 9,716,791
Granted Patent Utility
US 9,716,791 · Confirmation No. 4115

SYSTEMS AND METHODS FOR DETECTING AND REDUCING FRAUD IN A CONTACT CENTER

Inventor: Thomas Moran
Applicant: Avaya Inc.
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2026-03-14 OATH Oath or Declaration filed 37 View
2026-03-14 OATH Oath or Declaration filed 37 View
2017-09-15 C.AD Change of Address 2 View
2017-09-15 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-07-03 ISSUE.NTF Issue Notification 1 View
2017-06-20 IFEE Issue Fee Payment (PTO-85B) 1 View
2017-06-20 WFEE Fee Worksheet (SB06) 2 View
2017-06-20 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-04-28 ANE.I Amendment After Final or under 37CFR 1.312, initialed by the examiner. 1 View
2017-04-28 N271 Response to Amendment under Rule 312 2 View
2017-04-19 A.NA Amendment after Notice of Allowance (Rule 312) 1 View
2017-04-19 CLM Claims 5 View
2017-04-19 REM Applicant Arguments/Remarks Made in an Amendment 1 View
2017-04-19 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-03-23 NOA Notice of Allowance and Fees Due (PTOL-85) 5 View
2017-03-23 SRFW Search information including classification, databases and other search related notes 1 View
2017-03-23 IIFW Issue Information including classification, examiner, name, claim, renumbering, etc. 3 View
2017-02-10 WFEE Fee Worksheet (SB06) 1 View
2017-02-10 A... Amendment/Request for Reconsideration-After Non-Final Rejection 1 View
2017-02-10 N417 Electronic Filing System Acknowledgment Receipt 2 View
2017-02-10 REM Applicant Arguments/Remarks Made in an Amendment 10 View
2017-02-10 CLM Claims 5 View
2016-11-10 CTNF Non-Final Rejection 10 View
2016-11-10 892 List of references cited by examiner 1 View
2016-11-10 SRFW Search information including classification, databases and other search related notes 1 View
2016-11-10 1449 List of References cited by applicant and considered by examiner 4 View
2016-11-10 BIB Bibliographic Data Sheet 1 View
2016-06-14 WFEE Fee Worksheet (SB06) 1 View
2016-06-14 APP.FILE.REC Filing Receipt 3 View
2016-05-27 IDS Information Disclosure Statement (IDS) Form (SB08) 4 View
2016-05-27 DRW Drawings-only black and white line drawings 5 View
2016-05-27 PA.. Power of Attorney 2 View
2016-05-27 OATH Oath or Declaration filed 1 View
2016-05-27 WFEE Fee Worksheet (SB06) 2 View
2016-05-27 N417 Electronic Filing System Acknowledgment Receipt 3 View
2016-05-27 SPEC Specification 33 View
2016-05-27 CLM Claims 5 View
2016-05-27 ABST Abstract 1 View
2016-05-27 ADS Application Data Sheet 8 View
2016-05-27 TRAN.LET Transmittal Letter 2 View
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Quick Facts
Patent No.
US 9,716,791
App. No.
15/166,330
Filed
2016-05-27
Granted
2017-07-25
Art Unit
2652
PTA
-10 days