IP Library › Assignment 063705/0023
Patent Assignment
Reel/Frame 063705/0023

RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436)

Recorded: 2023-05-18 Received: 2023-05-18 Pages: 262
Assignor
Assignees
AVAYA MANAGEMENT L.P.
350 MOUNT KEMBLE AVENUE, MORRISTOWN, NJ, 07960, UNITED STATES
AVAYA INC.
350 MOUNT KEMBLE AVENUE, MORRISTOWN, NJ, 07960, UNITED STATES
INTELLISIST, INC.
350 MOUNT KEMBLE AVENUE, MORRISTOWN, NJ, 07960, UNITED STATES
AVAYA INTEGRATED CABINET SOLUTIONS LLC
350 MOUNT KEMBLE AVENUE, MORRISTOWN, NJ, 07960, UNITED STATES
Covered Applications (100)
COMPUTER-IMPLEMENTED SYSTEM AND METHOD FOR EFFICIENTLY FACILITATING APPOINTMENTS WITHIN A CALL CENTER VIA AN AUTOMATIC CALL DISTRIBUTOR
App. No. 17/023,836
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MULTILINGUAL TRANSCRIPTION AT CUSTOMER ENDPOINT FOR OPTIMIZING INTERACTION RESULTS IN A CONTACT CENTER
App. No. 17/017,941
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HAPTIC ALERTS CORRESPONDING TO CONTACT CENTER EVENTS
App. No. 17/016,885
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VISUAL INTERLOCKING BLOCK BASED PROGRAMMING METHOD AND SYSTEM
App. No. 17/014,816
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WORK-FROM-HOME AGENT SECURITY COMPLIANCE
App. No. 17/012,897
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AMBIENT NOISE DETECTION USING A SECONDARY AUDIO RECEIVER
App. No. 17/007,159
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SYSTEMS AND METHODS FOR MODERATING NOISE LEVELS IN A COMMUNICATION SESSION
App. No. 17/008,386
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SYSTEMS AND METHODS FOR CONSOLIDATING CORRELATED MESSAGES IN GROUP CONVERSATIONS
App. No. 17/008,370
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METHODS AND SYSTEMS FOR NAVIGATING A COMPUTER INTERFACE USING A GRID STRUCTURE
App. No. 17/006,651
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CONTACT CENTER OF CELEBRITIES
App. No. 17/003,392
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INTELLIGENT DETECTION AND AUTOMATIC CORRECTION OF ERRONEOUS AUDIO SETTINGS IN A VIDEO CONFERENCE
App. No. 16/998,979
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AUTOMATIC PRESENCE-BASED CONFERENCE JOINING METHODS AND SYSTEMS
App. No. 16/997,128
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DETECTING VOCABULARY SKILL LEVEL AND CORRECTING MISALIGNMENT IN REMOTE INTERACTIONS
App. No. 16/984,724
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SMART USER INTERFACE FOR CALENDAR ORGANIZATION TO TRACK MEETINGS AND ACCESS CONSOLIDATED DATA
App. No. 16/936,943
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ENHANCED DIGITAL MESSAGING
App. No. 16/934,277
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ENHANCED DIGITAL MESSAGING
App. No. 16/934,267
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REAL TIME SIGN LANGUAGE CONVERSION FOR COMMUNICATION IN A CONTACT CENTER
App. No. 16/929,274
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METHOD TO ENCRYPT THE DATA AT REST FOR DATA RESIDING ON KUBERNETES PERSISTENT VOLUMES
App. No. 16/927,078
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SERVICE PARTNER SELECTION USING A CONFERENCE SYSTEM
App. No. 16/916,521
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INTELLIGENT INTERACTIVE VOICE RESPONSE (IVR) NAVIGATOR
App. No. 16/917,073
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METHOD OF INTEGRATING ARTIFICIAL INTELLIGENCE SYSTEMS TO DYNAMICALLY ADJUST WRAP-UP TIME
App. No. 16/917,438
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PROMPT FEATURE TO LEAVE VOICEMAIL FOR APPROPRIATE ATTRIBUTE-BASED CALL BACK TO CUSTOMERS
App. No. 16/915,573
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CONFERENCING APPLICATION WITH INSTANT MESSAGING PERSONA
App. No. 16/915,514
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SMART AUDIO PLAYBACK
App. No. 16/904,042
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AI-BOT BASED IN-MEETING INSTANT QUERY ASSISTANT FOR CONFERENCE MEETINGS
App. No. 16/901,764
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SYSTEM AND METHOD FOR INDICATING AND MEASURING RESPONSES IN A MULTI-CHANNEL CONTACT CENTER
App. No. 16/899,396
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SYSTEM AND METHOD FOR DETECTING AND ANALYZING USER MIGRATION IN PUBLIC SOCIAL NETWORKS
App. No. 16/898,572
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ENHANCE PRIVACY OF PARTICIPANT IN VIDEO CONFERENCING
App. No. 16/894,226
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METHOD AND SYSTEM FOR DISCOVERING, REPORTING, AND PREVENTING DUPLICATE ADDRESS DETECTION ATTACKS
App. No. 16/888,382
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ADAPTIVE COMMUNICATION ALERTS
App. No. 16/885,043
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CONNECTING CONTACT CENTER RESOURCES USING DLT FOR IOT SOLUTIONS
App. No. 16/883,849
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SYSTEM AND METHOD FOR TRANSACTION AUTHENTICATION
App. No. 16/879,049
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FAR END AUDIO MODE DETECTION
App. No. 16/878,369
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AUTOMATIC CORRECTION OF ERRONEOUS AUDIO SETTING
App. No. 16/877,059
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System and Method for Efficient Port and Bandwidth Utilization in Setting up Communication Sessions
App. No. 16/876,379
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CLIP BASED SPEAKER RETENTION TO A MOUNTING SURFACE
App. No. 15/931,885
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MODERATOR CHANGE FOR AN EXISTING MEETING INVITE
App. No. 16/872,768
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ENHANCED DIGITAL MESSAGING
App. No. 16/867,347
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SMART HANDLING OF CALL REDIRECTION BASED ON THE OUT-OF-OFFICE MESSAGE OF THE USER
App. No. 16/864,409
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PERSONALIZED WAIT TREATMENT DURING INTERACTION
App. No. 16/865,045
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SYSTEMS AND METHODS FOR ADAPTIVE EMOTION BASED AUTOMATED EMAILS AND/OR CHAT REPLIES
App. No. 16/860,323
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SNAP-IN INVOCATION FOR CALL RECONSTRUCTION
App. No. 16/859,497
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MESSAGE ROUTING IN A CONTACT CENTER
App. No. 16/853,108
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FEATURE REGULATION BETWEEN ENDPOINTS OF A MULTI-ENDPOINT COMMUNICATION SERVICE
App. No. 16/848,157
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METHOD AND SERVICE TO ENCRYPT DATA STORED ON VOLUMES USED BY CONTAINERS
App. No. 16/843,689
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AGENT EFFICIENCY BASED ON REAL-TIME DESKTOP ANALYTICS
App. No. 16/837,657
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SYSTEM AND METHOD FOR EMAIL MANAGEMENT THROUGH DETECTION AND ANALYSIS OF DYNAMICALLY VARIABLE BEHAVIOR AND ACTIVITY PATTERNS
App. No. 16/832,735
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REAL TIME TRANSCRIPTION AND FEED OF VOICE MESSAGES BASED ON USER PRESENCE AND PREFERENCE
App. No. 16/832,086
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METHODS AND SYSTEMS OF ENABLING USER AUTHENTICATION VALIDATION
App. No. 16/825,648
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REAL-TIME CONCURRENT VOICE AND TEXT BASED COMMUNICATIONS
App. No. 16/825,829
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SYSTEMS AND METHODS FOR COMPILING AND DYNAMICALLY UPDATING A COLLECTION OF FREQUENTLY ASKED QUESTIONS
App. No. 16/820,268
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TAGGING AND AUTOMATIC RETRIEVAL OF COMMUNICATION ASSETS
App. No. 16/815,934
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STREAMING CLICK-TO-TALK WITH VIDEO CAPABILITY
App. No. 16/802,729
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MULTIPLE DEVICE ACCESS CONFIGURATION AND ALERTING
App. No. 16/745,843
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DYNAMIC TIME-WEIGHTED SYSTEMS AND METHODS FOR MANAGEMENT OF ACOUSTIC EXPOSURE
App. No. 16/740,661
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SERVICES VERSIONING
App. No. 16/738,818
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PERSONALIZED WAIT TREATMENT DURING INTERACTION WITH CONTACT CENTERS
App. No. 16/732,734
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Method to Augment Routing Delivery Systems with Intuitive Human Knowledge, Expertise, and Iterative Artificial Intelligence and Machine Learning in Contact Center Environments
App. No. 16/732,971
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NETWORK TOPOLOGY DETERMINATION AND CONFIGURATION FROM AGGREGATED SENTIMENT INDICATORS
App. No. 16/731,542
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SYSTEM AND METHOD TO ASSIGN ACTION ITEMS USING ARTIFICIAL INTELLIGENCE
App. No. 16/730,456
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SYSTEM AND METHOD FOR PREDICTING MEETING SUBJECTS, LOGISTICS, AND RESOURCES
App. No. 16/727,383
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SYSTEM AND METHOD FOR ADAPTIVE AGENT SCRIPTING
App. No. 16/726,677
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SPEECH PACE BASED INTELLIGENT AGENT SELECTION
App. No. 16/726,627
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AUTOMATIC JOINING OF SIMULTANEOUS OUTGOING AND INCOMING CALLS THAT HAVE THE SAME FAR-END CALLER ID
App. No. 16/719,515
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AUTOMATIC VIDEO CONFERENCE CONFIGURATION TO MITIGATE A DISABILITY
App. No. 16/715,139
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Fault detection and management in a real-time communication
App. No. 16/714,985
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METHODS AND SYSTEMS OF ENABLING SENSIVITE DOCUMENT SHARING IN COLLABORATIVE SESSIONS
App. No. 16/714,376
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LOCATING USER DEVICES IN ENTERPRISES
App. No. 16/710,882
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CONFIGURABLE AUTO-ANSWER FOR INCOMING COMMUNICATION REQUESTS
App. No. 16/690,790
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IMMEDIATE CALL RECONNECTION TO THE SAME AGENT IN A CONTACT CENTER
App. No. 16/676,728
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BLOCKCHAIN-BASED DEVICE ENROLLMENT SERVICE
App. No. 16/656,738
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SYSTEM LOG MESSAGES HOSTNAME ADDRESS SELECTION BY MULTIHOMED HOSTS
App. No. 16/656,366
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METHOD AND SYSTEM FOR A UNIFORM RESOURCE IDENTIFIER (URI) BROKER
App. No. 16/600,967
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SYSTEMS AND METHODS FOR PROVIDING AUTOMATED PROGRESS UPDATES IN A CONTACT CENTER
App. No. 16/599,185
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SYSTEM AND METHOD FOR SEPARATION OF CALL ORIGINATION AND CALL DELIVERY TECHNIQUES
App. No. 16/599,241
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UNIFIED CONTROL OF EMPLOYEE ACCESS TO EMPLOYER COMMUNICATIONS SYSTEMS DURING PERIODS OF EMPLOYEE FURLOUGH
App. No. 16/593,848
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SYSTEM AND METHOD FOR MANAGING CUSTOMER INTERACTIONS IN AN ENTERPRISE
App. No. 16/587,588
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MANAGEMENT OF AGENT SESSIONS FOR OMNICHANNEL PREDICTIVE OUTBOUND
App. No. 16/586,221
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CALL RECONSTRUCTION SEQUENCED APPLICATION
App. No. 16/585,905
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METHODS AND SYSTEMS OF ENABLING DOCUMENT SHARING IN CO-BROWSING SESSIONS
App. No. 16/570,221
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REAL TIME SIGN LANGUAGE CONVERSION FOR COMMUNICATION IN A CONTACT CENTER
App. No. 16/557,488
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AUTOMATIC MESSAGE GENERATION AND PRESENTATION TO A COMMUNICATION NODE ENGAGED IN A COMMUNICATION
App. No. 16/546,514
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SYSTEM AND METHOD FOR OPTIMIZING AGENT TIME
App. No. 16/546,672
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UNIFYING PRESENCE DATA AND COMMUNICATION ROUTING BASED THEREON
App. No. 16/543,266
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Automatic calendar event entry creation and modification
App. No. 16/538,215
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OPTIMIZING INTERACTION RESULTS USING AI-GUIDED MANIPULATED VIDEO
App. No. 16/535,169
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CREATION AND SHARING OF CONTACTS GROUPS BETWEEN COMMUNICATION PARTICIPANTS
App. No. 16/524,815
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INTERACTION DETERMINED AUTO-ANSWER TIME
App. No. 16/510,675
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FEEDBACK BASED COMMUNICATION ROUTER
App. No. 16/506,811
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PRIORITIZE RAISE HAND OPERATION IN A CONFERENCE FOR EFFICIENT AND TIME BOUND CONFERENCE SOLUTION
App. No. 16/505,352
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ARTIFICIAL INTELLIGENCE DRIVEN SENTIMENT ANALYSIS DURING ON-HOLD CALL STATE IN CONTACT CENTER
App. No. 16/458,370
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ROUTING OF COMMUNICATION SESSIONS WHEN A CONTACT CENTER QUEUE BECOMES OVERLOADED
App. No. 16/457,391
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PREMISES ENABLED MOBILE KIOSK, USING CUSTOMERS' MOBILE COMMUNICATION DEVICE
App. No. 16/447,485
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EARLY REACHABILITY/CONNECTIVITY CHECK FOR MEDIA PATH SETUP
App. No. 16/434,809
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SYSTEMS AND METHODS FOR PRESENTING INFORMATION EXTRACTED FROM ONE OR MORE DATA SOURCES TO EVENT PARTICIPANTS
App. No. 16/434,322
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SYSTEM AND METHOD FOR MANAGING COMMUNICATION INTERRUPTS IN AN ENTERPRISE
App. No. 16/432,069
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DETECTING USER HESISTANCY FROM TEXT INPUT
App. No. 16/426,213
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USING DIGITAL LEDGER TECHNOLOGY TO TRACK TRANSACTIONS OF A CONTACT CENTER FOR VOICE AND/OR VIDEO COMMUNICATIONS THAT ARE ON HOLD IN A CONTACT CENTER QUEUE
App. No. 16/420,404
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REAL-TIME SPEECH FEED TO AGENT GREETING
App. No. 16/419,554
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SYSTEM AND METHOD TO AUTHENTICATE CONTACT CENTER AGENTS BY A REVERSE AUTHENTICATION PROCEDURE
App. No. 16/411,344
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