System and method for separation of call origination and call delivery techniques
Providing a user experience on a multimodal communications terminal configured to communicate according to a plurality of communication includes: executing a single application that provides a user experience (UX) for controlling user selection of preferences of the plurality of communication methods when originating or receiving communication sessions; and providing, via the single application, a selectable control that is persistent such that the selectable control is displayed in any screen of the single application, wherein the control allows selection of one of the plurality of communication methods to use for a particular communication session.
1. A method for providing a user experience on a multimodal communications terminal configured to communicate according to a plurality of communication methods, comprising:
executing, by a processor, a single application that provides a user interface for controlling user selection of preferences of the plurality of communication methods for each of incoming and outgoing communication sessions;
providing, by the processor via the single application, a selectable control that is displayed via the user interface in any screen of the single application, wherein the selectable control allows user selection of one of the plurality of communication methods to use for a particular communication session of the incoming or outgoing communication sessions, and wherein the selectable control comprises a first option for selecting, via the user interface, an origination method preference for the outgoing communication sessions and a second option for selecting, via the user interface, a delivery method preference for the incoming communication sessions; and
initiating, by the processor via the single application, outgoing communication sessions according to the selected first option for the outgoing communication sessions, and delivering, by the processor via the single application, incoming communication sessions according to the selected second option for the incoming communication sessions.
2. The method of claim 1 , wherein the selectable control comprises dynamic menus of communication method options in the user interface.
3. The method of claim 1 , wherein the plurality of communication methods comprises a plurality of call origination methods for the outgoing communication sessions.
4. The method of claim 3 , wherein the plurality of call origination methods comprises at least two of Session Initiation Protocol (SIP), cellular voice, or public switch telephone network (PSTN) voice.
5. The method of claim 1 , wherein the plurality of communication methods comprises a plurality of call delivery methods for the incoming communication sessions.
6. The method of claim 5 , wherein the plurality of call delivery methods comprises at least two of cellular voice, SIP, or PSTN voice.
7. The method of claim 1 , further comprising:
determining, by the processor, a supported set of the plurality of communication methods that are available; and
displaying, by the processor, via the selectable control of the user interface the supported set.
8. A system for providing a user experience on a multimodal communications terminal configured to communicate according to a plurality of communication methods, comprising:
a memory device storing executable instructions; and
a processor in communication with the memory device, wherein executing the executable instructions by the processor causes the processor to:
implement a single application that provides a user interface for controlling user selection of preferences of the plurality of communication methods for each of incoming and outgoing communication sessions;
provide, via the single application, a selectable control that is displayed via the user interface in any screen of the single application, wherein the selectable control allows user selection of one of the plurality of communication methods to use for a particular communication session of the incoming or outgoing communication sessions, and wherein the selectable control comprises a first option for selecting, via the user interface, an origination method preference for the outgoing communication sessions and a second option for selecting, via the user interface, a delivery method preference for the incoming communication sessions; and
initiate or deliver, via the single application, outgoing communication sessions and incoming communication sessions independently according to the selected first option for the outgoing communication sessions and the selected second option for the incoming communication sessions.
9. The system of claim 8 , wherein the selectable control comprises dynamic menus of communication method options in the user interface.
10. The system of claim 8 , wherein the plurality of communication methods comprises a plurality of call origination methods for the outgoing communication sessions.
11. The system of claim 10 , wherein the plurality of call origination methods comprises at least two of Session Initiation Protocol (SIP), cellular voice, or public switch telephone network (PSTN) voice.
12. The system of claim 8 , wherein the plurality of communication methods comprises a plurality of call delivery methods for the incoming communication sessions.
13. The system of claim 12 , wherein the plurality of call delivery methods comprises at least two of cellular voice, SIP, or PSTN voice.
14. The system of claim 8 , wherein executing the executable instructions by the processor causes the processor to:
determine a supported set of the plurality of communication methods that are available; and
display via the selectable control of the user interface the supported set.