IP Library › Assignment 065019/0231
Patent Assignment
Reel/Frame 065019/0231

(SECURITY INTEREST) GRANTOR'S NAME CHANGE

Recorded: 2023-09-21 Received: 2023-09-21 Pages: 239
Assignor
AVAYA INC.
Executed: 2023-05-01
Assignee
AVAYA LLC
1209 ORANGE STREET, WILMINGTON, DE, 19801, UNITED STATES
Covered Applications (100)
ENHANCED DIGITAL MESSAGING
App. No. 17/878,316
→
SEGMENTED VIDEO CODEC FOR HIGH RESOLUTION AND HIGH FRAME RATE VIDEO
App. No. 17/748,352
→
INTERACTIVE CONTACT CENTER MENU TRAVERSAL VIA TEXT STREAM INTERACTION
App. No. 17/706,954
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BANDWIDTH CONTROL IN A NETWORK ADDRESS TRANSLATION (NAT) ENVIRONMENT
App. No. 17/697,315
→
ENHANCED COMMUNICATION WITH AN APPLICATION SERVICE PROVIDER BASED ON MEDICAL TELEMETRY COLLECTED BY A USER DEVICE
App. No. 17/585,035
→
CLIP BASED AUDIO COMPONENT RETENTION TO A MOUNTING SURFACE
App. No. 17/538,390
→
SYSTEMS AND METHODS FOR PRESENTING INFORMATION EXTRACTED FROM ONE OR MORE DATA SOURCES TO EVENT PARTICIPANTS
App. No. 17/536,563
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REAL-TIME TRANSCRIPTION AND FEED OF VOICE MESSAGES BASED ON USER PRESENCE AND PREFERENCE
App. No. 17/454,123
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Interaction Based Suitable Channel Selection for Queued Customers
App. No. 17/452,594
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DISTURBANCE DETECTION IN VIDEO COMMUNICATIONS
App. No. 17/475,679
→
OPTIMIZING INTERACTION RESULTS USING AI-GUIDED MANIPULATED VIDEO
App. No. 17/468,303
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FEATURE REGULATION BETWEEN ENDPOINTS OF A MULTI-ENDPOINT COMMUNICATION SERVICE
App. No. 17/407,361
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SYSTEMS AND METHODS FOR DETECTING DEVICE LOCATION AND USAGE
App. No. 17/444,093
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AGENT INTERACTION DURING OPERATION OF AN UNMANNED DELIVERY SERVICE
App. No. 17/376,568
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NETWORK-CONNECTED ACCESS POINT WITH ENVIRONMENTAL SENSOR, AND RELATED COMPONENTS, SYSTEMS, AND METHODS
App. No. 17/374,701
→
COMMUNICATION SESSION HOLD TIME MANAGEMENT IN A CONTACT CENTER
App. No. 17/314,778
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BACKGROUND REPLACEMENT FROM VIDEO IMAGES CAPTURED BY A PLENOPTIC CAMERA
App. No. 17/306,009
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SEGMENTED VIDEO CODEC FOR HIGH RESOLUTION AND HIGH FRAME RATE VIDEO
App. No. 17/232,570
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COMMUNICATION SYSTEMS FOR MULTI-SOURCE ROBOT CONTROL
App. No. 17/208,422
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MANAGING A PLURALITY OF TOPICS IN A USER INTERACTION THROUGH A PLURALITY OF AGENTS IN A CONTACT CENTER
App. No. 17/205,321
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SYSTEM AND METHOD FOR IDENTIFYING IDLE RESOURCES IN COMMUNICATION ENDPOINTS
App. No. 17/196,242
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SYSTEM AND METHOD FOR MANAGING TRUSTED RELATIONSHIPS IN COMMUNICATION SESSIONS USING A GRAPHICAL METAPHOR
App. No. 17/178,040
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IP TOLERANCE AND SIGNALING INTERWORKING
App. No. 17/161,142
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SYSTEM AND METHOD FOR SMART CONTEXTUAL CALENDARING BASED MEETING SCHEDULING
App. No. 17/105,169
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IMMEDIATE CALL RECONNECTION TO A USER OF A DISCONNECTED CLIENT SYSTEM
App. No. 17/075,829
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SELECTIVE ENDPOINT NOTIFICATION OF AN INCOMING COMMUNICATION
App. No. 17/074,930
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ENHANCED DIGITAL MESSAGING
App. No. 16/934,277
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REAL TIME SIGN LANGUAGE CONVERSION FOR COMMUNICATION IN A CONTACT CENTER
App. No. 16/929,274
→
SYSTEM AND METHOD FOR DETECTING AND ANALYZING USER MIGRATION IN PUBLIC SOCIAL NETWORKS
App. No. 16/898,572
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System and Method for Efficient Port and Bandwidth Utilization in Setting up Communication Sessions
App. No. 16/876,379
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CLIP BASED SPEAKER RETENTION TO A MOUNTING SURFACE
App. No. 15/931,885
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PERSONALIZED WAIT TREATMENT DURING INTERACTION
App. No. 16/865,045
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SYSTEMS AND METHODS FOR ADAPTIVE EMOTION BASED AUTOMATED EMAILS AND/OR CHAT REPLIES
App. No. 16/860,323
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SNAP-IN INVOCATION FOR CALL RECONSTRUCTION
App. No. 16/859,497
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FEATURE REGULATION BETWEEN ENDPOINTS OF A MULTI-ENDPOINT COMMUNICATION SERVICE
App. No. 16/848,157
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AGENT EFFICIENCY BASED ON REAL-TIME DESKTOP ANALYTICS
App. No. 16/837,657
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SYSTEM AND METHOD FOR EMAIL MANAGEMENT THROUGH DETECTION AND ANALYSIS OF DYNAMICALLY VARIABLE BEHAVIOR AND ACTIVITY PATTERNS
App. No. 16/832,735
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REAL TIME TRANSCRIPTION AND FEED OF VOICE MESSAGES BASED ON USER PRESENCE AND PREFERENCE
App. No. 16/832,086
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SYSTEMS AND METHODS FOR COMPILING AND DYNAMICALLY UPDATING A COLLECTION OF FREQUENTLY ASKED QUESTIONS
App. No. 16/820,268
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TAGGING AND AUTOMATIC RETRIEVAL OF COMMUNICATION ASSETS
App. No. 16/815,934
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STREAMING CLICK-TO-TALK WITH VIDEO CAPABILITY
App. No. 16/802,729
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DYNAMIC TIME-WEIGHTED SYSTEMS AND METHODS FOR MANAGEMENT OF ACOUSTIC EXPOSURE
App. No. 16/740,661
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SERVICES VERSIONING
App. No. 16/738,818
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PERSONALIZED WAIT TREATMENT DURING INTERACTION WITH CONTACT CENTERS
App. No. 16/732,734
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Method to Augment Routing Delivery Systems with Intuitive Human Knowledge, Expertise, and Iterative Artificial Intelligence and Machine Learning in Contact Center Environments
App. No. 16/732,971
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NETWORK TOPOLOGY DETERMINATION AND CONFIGURATION FROM AGGREGATED SENTIMENT INDICATORS
App. No. 16/731,542
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SYSTEM AND METHOD TO ASSIGN ACTION ITEMS USING ARTIFICIAL INTELLIGENCE
App. No. 16/730,456
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SYSTEM AND METHOD FOR PREDICTING MEETING SUBJECTS, LOGISTICS, AND RESOURCES
App. No. 16/727,383
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SYSTEM AND METHOD FOR ADAPTIVE AGENT SCRIPTING
App. No. 16/726,677
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AUTOMATIC JOINING OF SIMULTANEOUS OUTGOING AND INCOMING CALLS THAT HAVE THE SAME FAR-END CALLER ID
App. No. 16/719,515
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AUTOMATIC VIDEO CONFERENCE CONFIGURATION TO MITIGATE A DISABILITY
App. No. 16/715,139
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Fault detection and management in a real-time communication
App. No. 16/714,985
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METHODS AND SYSTEMS OF ENABLING SENSIVITE DOCUMENT SHARING IN COLLABORATIVE SESSIONS
App. No. 16/714,376
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LOCATING USER DEVICES IN ENTERPRISES
App. No. 16/710,882
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CONFIGURABLE AUTO-ANSWER FOR INCOMING COMMUNICATION REQUESTS
App. No. 16/690,790
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IMMEDIATE CALL RECONNECTION TO THE SAME AGENT IN A CONTACT CENTER
App. No. 16/676,728
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BLOCKCHAIN-BASED DEVICE ENROLLMENT SERVICE
App. No. 16/656,738
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SYSTEM LOG MESSAGES HOSTNAME ADDRESS SELECTION BY MULTIHOMED HOSTS
App. No. 16/656,366
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METHOD AND SYSTEM FOR A UNIFORM RESOURCE IDENTIFIER (URI) BROKER
App. No. 16/600,967
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SYSTEMS AND METHODS FOR PROVIDING AUTOMATED PROGRESS UPDATES IN A CONTACT CENTER
App. No. 16/599,185
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SYSTEM AND METHOD FOR SEPARATION OF CALL ORIGINATION AND CALL DELIVERY TECHNIQUES
App. No. 16/599,241
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SYSTEM AND METHOD FOR MANAGING CUSTOMER INTERACTIONS IN AN ENTERPRISE
App. No. 16/587,588
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MANAGEMENT OF AGENT SESSIONS FOR OMNICHANNEL PREDICTIVE OUTBOUND
App. No. 16/586,221
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CALL RECONSTRUCTION SEQUENCED APPLICATION
App. No. 16/585,905
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METHODS AND SYSTEMS OF ENABLING DOCUMENT SHARING IN CO-BROWSING SESSIONS
App. No. 16/570,221
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REAL TIME SIGN LANGUAGE CONVERSION FOR COMMUNICATION IN A CONTACT CENTER
App. No. 16/557,488
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AUTOMATIC MESSAGE GENERATION AND PRESENTATION TO A COMMUNICATION NODE ENGAGED IN A COMMUNICATION
App. No. 16/546,514
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SYSTEM AND METHOD FOR OPTIMIZING AGENT TIME
App. No. 16/546,672
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UNIFYING PRESENCE DATA AND COMMUNICATION ROUTING BASED THEREON
App. No. 16/543,266
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Automatic calendar event entry creation and modification
App. No. 16/538,215
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OPTIMIZING INTERACTION RESULTS USING AI-GUIDED MANIPULATED VIDEO
App. No. 16/535,169
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CREATION AND SHARING OF CONTACTS GROUPS BETWEEN COMMUNICATION PARTICIPANTS
App. No. 16/524,815
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INTERACTION DETERMINED AUTO-ANSWER TIME
App. No. 16/510,675
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FEEDBACK BASED COMMUNICATION ROUTER
App. No. 16/506,811
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PRIORITIZE RAISE HAND OPERATION IN A CONFERENCE FOR EFFICIENT AND TIME BOUND CONFERENCE SOLUTION
App. No. 16/505,352
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ARTIFICIAL INTELLIGENCE DRIVEN SENTIMENT ANALYSIS DURING ON-HOLD CALL STATE IN CONTACT CENTER
App. No. 16/458,370
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ROUTING OF COMMUNICATION SESSIONS WHEN A CONTACT CENTER QUEUE BECOMES OVERLOADED
App. No. 16/457,391
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SYSTEMS AND METHODS FOR PRESENTING INFORMATION EXTRACTED FROM ONE OR MORE DATA SOURCES TO EVENT PARTICIPANTS
App. No. 16/434,322
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SYSTEM AND METHOD FOR MANAGING COMMUNICATION INTERRUPTS IN AN ENTERPRISE
App. No. 16/432,069
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DETECTING USER HESISTANCY FROM TEXT INPUT
App. No. 16/426,213
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REAL-TIME SPEECH FEED TO AGENT GREETING
App. No. 16/419,554
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SYSTEM AND METHOD TO AUTHENTICATE CONTACT CENTER AGENTS BY A REVERSE AUTHENTICATION PROCEDURE
App. No. 16/411,344
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VIDEO CALL ROUTING AND MANAGEMENT BASED ON ARTIFICIAL INTELLIGENCE DETERMINED FACIAL EMOTION
App. No. 16/405,023
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EMBEDDING CONTENT OF INTEREST IN VIDEO CONFERENCING
App. No. 16/402,973
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CONTACT CENTER TRANSACTION SYSTEM THAT USES A DISTRIBUTED DIGITAL LEDGER
App. No. 16/402,069
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Interaction Based Suitable Channel Selection for Queued Customers
App. No. 16/398,381
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MEDIA PATH ENGINEERING FOR MULTI-HOMED DEVICES
App. No. 16/388,277
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INTERACTIVE SYSTEM FOR REROUTING A TWO-WAY EMAIL COMMUNICATION PATHWAY
App. No. 16/378,791
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INTERACTIVE SYSTEM FOR REROUTING A TWO-WAY TEXT COMMUNICATION PATHWAY
App. No. 16/378,789
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AUTO LEARNING SYSTEM FOR ACTIVE CO-BROWSE SESSIONS
App. No. 16/372,155
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MANAGED CHANNEL FOR AGENT-TO-AGENT CONSULTATION
App. No. 16/370,462
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MANAGED CHANNEL FOR AGENT-TO-AGENT CONSULTATION
App. No. 16/370,535
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ARTIFICIAL INTELLIGENCE DRIVEN CALL ROUTING SYSTEM
App. No. 16/365,122
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HYBRID ARCHITECTURE FOR TRANSCRIPTION OF REAL-TIME AUDIO BASED ON EVENT DATA BETWEEN ON-PREMISES SYSTEM AND CLOUD-BASED ADVANCED AUDIO PROCESSING SYSTEM
App. No. 16/362,035
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MOBILITY CALLER AUTHENTICITY SERVICE SYSTEM AND METHOD
App. No. 16/362,013
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PROXIMITY BASED COMMUNICATION INFORMATION SHARING
App. No. 16/360,560
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AUTOMATED QUEUING SYSTEM AND QUEUE MANAGEMENT
App. No. 16/356,954
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LEDGER-BASED CONFIDENCE MODEL FOR CONTENT TRANSFERS ACROSS A COMMUNICATION NETWORK
App. No. 16/354,340
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INTELLIGENT USER DEVICE MANAGEMENT IN A MULTI-DEVICE ENVIRONMENT
App. No. 16/354,628
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CONTACT CENTER ROUTING MECHANISMS
App. No. 16/295,381
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