Granted Patent
Utility
US 11,290,597
· Confirmation No. 2939
MANAGING A PLURALITY OF TOPICS IN A USER INTERACTION THROUGH A PLURALITY OF AGENTS IN A CONTACT CENTER
Applicant:
Avaya Inc.
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⬇ PDF
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2023-03-10 | C.AD |
Change of Address | 2 | View | |
| 2023-03-10 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2022-03-09 | ISSUE.NTF |
Issue Notification | 1 | View | |
| 2022-02-17 | IFEE |
Issue Fee Payment (PTO-85B) | 1 | View | |
| 2022-02-17 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2022-02-17 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2021-12-09 | NOA |
Notice of Allowance and Fees Due (PTOL-85) | 8 | View | |
| 2021-12-09 | 892 |
List of references cited by examiner | 1 | View | |
| 2021-12-09 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2021-12-09 | IIFW |
Issue Information including classification, examiner, name, claim, renumbering, etc. | 3 | View | |
| 2021-12-09 | FWCLM |
Index of Claims | 1 | View | |
| 2021-12-09 | 1449 |
List of References cited by applicant and considered by examiner | 4 | View | |
| 2021-12-09 | BIB |
Bibliographic Data Sheet | 1 | View | |
| 2021-11-15 | DIST.E.FILE |
Terminal Disclaimer-Filed (Electronic) | 2 | View | |
| 2021-11-15 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2021-11-15 | DISQ.E.FILE |
Terminal Disclaimer-Electronic-Approved | 1 | View | |
| 2021-11-15 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2021-07-22 | NTC.PUB |
Notice of Publication | 1 | View | |
| 2021-04-15 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2021-04-15 | APP.FILE.REC |
Filing Receipt | 3 | View | |
| 2021-03-26 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 4 | View | |
| 2021-03-26 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View | |
| 2021-03-26 | TRAN.LET |
Transmittal Letter | 2 | View | |
| 2021-03-18 | PA.. |
Power of Attorney | 2 | View | |
| 2021-03-18 | DRW |
Drawings-only black and white line drawings | 6 | View | |
| 2021-03-18 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2021-03-18 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View | |
| 2021-03-18 | SPEC |
Specification | 28 | View | |
| 2021-03-18 | CLM |
Claims | 5 | View | |
| 2021-03-18 | ABST |
Abstract | 1 | View | |
| 2021-03-18 | ADS |
Application Data Sheet | 8 | View | |
| 2021-03-18 | OATH |
Oath or Declaration filed | 2 | View |
Inventors
Harshad Apshankar
Kothrud, INDIA
Valentine C. Matula
Granville, OH
Attorneys & Agents of Record
Classification
USPC
379/265.09
H04M3/5235
H04L51/046
H04M3/5141
H04M3/5175
H04M3/5233
Prosecution
- Examiner
- TULOP, JIRAPON INTAVONG
- Art Unit
- 2652
- Customer No.
- 34847
- Docket No.
- 418086-US-CNT/AVA340NA
- Confirmation No.
- 2939
Publication
- Pub. No.
- US20210227076A1
- Pub. Date
- 2021-07-22
Patent Term Adjustment
0days
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386)
Recorded 2023-05-18
INTELLECTUAL PROPERTY SECURITY AGREEMENT
Recorded 2023-05-04
INTELLECTUAL PROPERTY SECURITY AGREEMENT
Recorded 2023-05-03
INTELLECTUAL PROPERTY SECURITY AGREEMENT
Recorded 2022-08-05
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Quick Facts
- Patent No.
- US 11,290,597
- App. No.
- 17/205,321
- Filed
- 2021-03-18
- Granted
- 2022-03-29
- Pub. No.
- US20210227076A1
- Examiner
- TULOP, JIRAPON INTAVONG
- Art Unit
- 2652
- PTA
- 0 days
External Links