IP Library Granted Patent US 11,290,597
Granted Patent Utility
US 11,290,597 · Confirmation No. 2939

MANAGING A PLURALITY OF TOPICS IN A USER INTERACTION THROUGH A PLURALITY OF AGENTS IN A CONTACT CENTER

Applicant: Avaya Inc.
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2022-03-09 ISSUE.NTF Issue Notification 1 View
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2021-12-09 NOA Notice of Allowance and Fees Due (PTOL-85) 8 View
2021-12-09 892 List of references cited by examiner 1 View
2021-12-09 SRFW Search information including classification, databases and other search related notes 1 View
2021-12-09 IIFW Issue Information including classification, examiner, name, claim, renumbering, etc. 3 View
2021-12-09 FWCLM Index of Claims 1 View
2021-12-09 1449 List of References cited by applicant and considered by examiner 4 View
2021-12-09 BIB Bibliographic Data Sheet 1 View
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2021-03-18 SPEC Specification 28 View
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2021-03-18 OATH Oath or Declaration filed 2 View
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Quick Facts
Patent No.
US 11,290,597
App. No.
17/205,321
Filed
2021-03-18
Granted
2022-03-29
Pub. No.
US20210227076A1
Art Unit
2652
PTA
0 days