IP Library Granted Patent US 11,460,985
Granted Patent B2
US 11,460,985 · App. 17/178,040 · Granted Oct 4, 2022

System and method for managing trusted relationships in communication sessions using a graphical metaphor

Inventors: Birgit Geppert (Basking Ridge, NJ); Frank Roessler (Basking Ridge, NJ)
Assignee: Avaya Inc.
G06F3/04842G06F3/0486G06F3/04817H04L12/1822H04L51/046H04L65/1069H04L65/403H04M1/247H04M1/27475H04M3/563H04W4/21G06Q10/10H04L51/04H04L51/36H04M1/27453H04M3/42068H04M3/42161H04M3/42221H04M3/42289H04M3/564H04M2201/42H04M2203/5027H04M2250/22H04M2250/62
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Quick Facts
Patent No.
US 11,460,985
App. No.
17/178,040
Granted
Oct 4, 2022
Kind
B2
Abstract

Disclosed herein are systems, methods, and non-transitory computer-readable storage media for linking participants in a communication session. The method includes presenting a set of connected graphical elements on a graphical user interface (GUI) representing a structure of the communication session and a trusted relationship between a first participant and a second participant in the communication session, establishing a bidirectional link between the first participant and the second participant, wherein the communication device exchanges trusted information between the first participant and the second participant, and displaying a depiction of the bidirectional link to at least one participant in the communication session. The method optionally includes negotiating a calendar event with the second participant via the bidirectional link based on the trusted information. Graphical elements associated with the first and second participants can depict one or more of presence, context, and persona information.

Claims (14)

1. A method for depicting active communication session information, the method comprising:

a first participant attempting to establish a communication session with a second participant, wherein the second participant is currently in an active communication session;

displaying a depiction of the active communication session to the first participant;

determining a level of trust between the first participant and the second participant;

if the level of trust between the first participant and the second participant is above a threshold level, informing the first participant of at least one time when the second participant is available and displaying one or more options for the first participant to communication with the second participant; and

receiving a selection of one of the one or more options.

2. The method of claim 1 , wherein the one or more options includes: sending an instant message (IM) to the second participant, sending an email to the second participant, and/or joining the active communication session with the second participant.

3. The method of claim 1 , wherein the depiction of the active communication session displayed to the first participant indicates one or more other participants of the active communication session with the second participant.

4. The method of claim 3 , wherein the depiction of the active communication session displayed to the first participant includes information regarding at least one trust level between the second participant and one of the one or more other participants in the active communication session.

5. The method of claim 4 , wherein the least one trust level is depicted using one or more colors, and wherein a red line indicates an untrusted relationship.

6. The method of claim 4 , wherein the least one trust level is depicted using a thickness of a line between the second participant and each respective one of the one or more other participants, and wherein a thin line indicates an untrusted relationship.

7. The method of claim 1 , further comprising:

scheduling a communication session between the first participant and the second participant at the at least one time when the second participant is available.

8. The method of claim 1 , wherein the active communication session comprises a conference call.

Assignments (6)
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 8, 2021
From: GEPPERT, BIRGIT; ROESSLER, FRANK
To: AVAYA INC.
Reel/Frame 055876/0710 →
Continuity (3)
Continuation 12749123 · Mar 29, 2010
Provisional Application 61164753 · Mar 30, 2009
Related Publication 20210176204A1 · Jun 10, 2021