IP Library Granted Patent US 10,237,370
Granted Patent B2
US 10,237,370 · App. 15/284,132 · Granted Mar 19, 2019

Co-resident plug-ins of third party software

Inventors: Robert E. Braudes (Erie, CO); Kurt Haserodt (Westminster, CO)
Assignee: Avaya Inc.
H04L67/34G06F8/61G06F8/65H04L67/20
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Quick Facts
Patent No.
US 10,237,370
App. No.
15/284,132
Granted
Mar 19, 2019
Kind
B2
Abstract

Downloadable pluggable services and methods of distributing the same are described. The downloadable pluggable services may correspond to third party-developed communication services that can be downloaded to upgrade a communication system. The downloadable pluggable services may include a number of component parts that can be distributed among various servers in the communication system being upgraded along with instructions that enable the component parts to instruct each server in the communication system to operate in a coordinated fashion so as to provide the downloaded service.

Claims (58)

1. A method, comprising:

receiving a request from a customer to obtain a downloadable pluggable service for a communication system of the customer, wherein the downloadable pluggable service is created from third-party software;

in response to receiving the request, preparing the downloadable pluggable service, wherein preparing the downloadable pluggable service includes:

converting the third-party software into first and second sub-components executable in an environment of the communication system;

obtaining a first and second sub-component that are packaged into a single object, wherein the first sub-component includes instructions for operating a first server of the customer's communication system, and wherein the second sub-component includes instructions for operating a second server of the customer's communication system; and

transmitting the single object to the customer, wherein the first sub-component is installed on the first server of the customer's communication system based on the instructions for operating the first server of the customer's communication system and the second sub-component is installed on the second server of the customer's communication system based on the instructions for operating the second server of the customer's communication system, and wherein the first and second sub-components are loaded and executed in response to installing the first and second sub-components on the first and second servers.

2. The method of claim 1 , wherein the downloadable pluggable service further includes deployment instructions that provide instructions for installing the first and second sub-component on the first and second servers of the customer's communication system, respectively.

3. The method of claim 1 , wherein preparing the downloadable pluggable service further comprises preparing a license that identifies an appropriate use of the downloadable pluggable service at the customer's communication system.

4. The method of claim 3 , wherein the customer's communication system has a first user and a second user, wherein the license indicates that the first user of the customer's communication system is allowed to use the downloadable pluggable service and wherein the license does not indicate that the second user of the customer's communication system is allowed to use the downloadable pluggable service.

5. The method of claim 4 , wherein the license is included in a license file which is packaged into the downloadable pluggable service as a file in the single object.

6. The method of claim 4 , wherein the license indicates that the first user is allowed to use a first version of the downloadable pluggable service and the second user is allowed to use a second version of the downloadable pluggable service at the same time.

7. The method of claim 1 , wherein a first user of the downloadable pluggable service is using an older version of the downloadable pluggable service when the downloadable pluggable service is executed and wherein the first user is allowed to use the older version of the downloadable pluggable service until the first user ends of the older version of the downloadable pluggable service.

8. The method of claim 7 , wherein running the script includes one or more of:

verifying a license associated with the third-party software;

installing the converted contents;

modifying a configuration file;

opening a firewall; and/or

starting the converted contents.

9. The method of claim 1 , wherein the first and second server each comprise at least one of an application container, an applet container, a web container, and an Application Programming Interface (API).

10. The method of claim 1 , wherein the downloadable pluggable service further includes installation scripts for the third-party software that instructs how to convert code components of the third-party software, and wherein the downloadable pluggable service further includes configuration scripts for the third-party software that instructs how to configure the converted code components of the third-party software.

11. The method of claim 1 , wherein converting the third-party software into the first and second sub-components comprises customizing the first and second sub-components to accommodate specific versions of first server of the customer's communication system and the second server of the customer's communication system.

12. A non-transitory computer-readable medium comprising processor-executable instructions, the instructions comprising:

an object generator that:

receives a request from a customer to obtain a downloadable pluggable service for a communication system of the customer, wherein the downloadable pluggable service is associated with third-party software, and wherein the third-party software is un-executable in the environment;

in response to receiving the request, prepares the downloadable pluggable service, wherein preparing the downloadable pluggable service includes:

converts the third-party software into first and second sub-components executable in the environment of the communication system; and

obtains the first and second sub-component that are packaged into a single object, wherein the first sub-component includes instructions for operating a first server of the customer's communication system so that the downloadable pluggable service is performed, and wherein the second sub-component includes instructions for operating a second server of the customer's communication system such that the downloadable pluggable service is performed; and

an object delivery interface that transmits the single object to the customer via a communication network, wherein the first sub-component is installed on the first server of the customer's communication system based on the instructions for operating the first server of the customer's communication system and the second sub-component is installed on the second server of the customer's communication system based on the instructions for operating the second server of the customer's communication system, and wherein the first and second sub-components are loaded and executed in response to installing the first and second sub-components on the first and second servers.

13. The non-transitory computer-readable medium of claim 11 , wherein converting the third-party software comprises;

opening a SVAR package associated with the third-party software;

extracting third-party contents in the SVAR package; and

running a script to convert the contents.

14. The non-transitory computer-readable medium of claim 13 , wherein preparing the downloadable pluggable service further comprises preparing a license that identifies an appropriate use of the downloadable pluggable service at the customer's communication system, wherein the license indicates that a first user of the customer's communication system is allowed to use the downloadable pluggable service and wherein the license does not indicate that a second user of the customer's communication system is allowed to use the downloadable pluggable service.

15. The non-transitory computer-readable medium of claim 13 , wherein the third-party software is retrieved from a service warehouse, wherein the service warehouse enables the customer to browse a plurality of downloadable pluggable services and potential sub-components thereof via a web interface.

16. The non-transitory computer-readable medium of claim 13 , wherein the first server corresponds to an application server and wherein the second server corresponds to at least one of a user portal server and a system manager server.

17. The non-transitory computer-readable medium of claim 13 , wherein running the script includes one or more of:

verifying a license associated with the third-party software;

installing the converted contents;

modifying a configuration file;

opening a firewall; and/or

starting the converted contents.

18. The computer-readable medium of claim 17 , wherein the downloadable pluggable service further includes installation scripts for the third-party software that instructs how to convert code components of the third-party software, and wherein the downloadable pluggable service further includes configuration scripts for the third-party software that instructs how to configure the converted code components of the third-party software.

19. A communication system, comprising:

a communication server including a processor and memory, the memory including instructions to be executed by the processor, the instructions including:

instructions to execute an object unpacker, wherein the object unpacker:

receives a single object from a service warehouse, the single object comprising a plurality of sub-components that, when distributed among servers in the communication system, cause the communication system to provide a service to users of the communication system, wherein the plurality of sub-components include a first and second sub-component that are packaged into the single object, wherein the downloadable pluggable service is associated with third-party software, and wherein the third-party software is un-executable in an environment of the communication system; and

instructions to execute an object distributor, wherein the object distributor:

converts the third-party software into first and second sub-components executable in the environment of the communication system; and

distributes and installs the first sub-component and the second sub-component to different servers in the communication system in accordance with deployment instructions contained in the single object and wherein the first sub-component and the second sub-component are loaded and executed in response to installing the first sub-component and the second sub-component on the different servers.

20. The system of claim 19 , wherein converting the third-party software comprises;

opening a SVAR package associated with the third-party software;

extracting third-party contents in the SVAR package;

running a script to convert the contents, wherein running the script includes one or more of:

verifying a license associated with the third-party software;

installing the converted contents;

modifying a configuration file;

opening a firewall; and/or

starting the converted contents.

Assignments (17)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 4, 2024
From: AVAYA LLC
To: ARLINGTON TECHNOLOGIES, LLC
Reel/Frame 067022/0780 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: CITIBANK, N.A.
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0117 →
INTELLECTUAL PROPERTY RELEASE AND REASSIGNMENT Recorded Mar 25, 2024
From: WILMINGTON SAVINGS FUND SOCIETY, FSB
To: AVAYA LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 066894/0227 →
(SECURITY INTEREST) GRANTOR'S NAME CHANGE Recorded Sep 21, 2023
From: AVAYA INC.
To: AVAYA LLC
Reel/Frame 065019/0231 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 61087/0386) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063690/0359 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 53955/0436) Recorded May 18, 2023
From: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS NOTES COLLATERAL AGENT
To: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063705/0023 →
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 4, 2023
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 063542/0662 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded May 3, 2023
From: AVAYA MANAGEMENT L.P.; AVAYA INC.; INTELLISIST, INC.; KNOAHSOFT INC.
To: WILMINGTON SAVINGS FUND SOCIETY, FSB [COLLATERAL AGENT]
Reel/Frame 063742/0001 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
INTELLECTUAL PROPERTY SECURITY AGREEMENT Recorded Aug 5, 2022
From: AVAYA INC.; INTELLISIST, INC.; AVAYA MANAGEMENT L.P.; AVAYA CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 061087/0386 →
SECURITY INTEREST Recorded Sep 25, 2020
From: AVAYA INC.; AVAYA MANAGEMENT L.P.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
To: WILMINGTON TRUST, NATIONAL ASSOCIATION
Reel/Frame 053955/0436 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 29, 2018
From: BRAUDES, ROBERT E.; HASERODT, KURT
To: AVAYA INC.
Reel/Frame 045917/0993 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
Continuity (2)
Continuation In Part 13624928 · Sep 22, 2012
Related Publication 20170094024A1 · Mar 30, 2017
Cited By (1)
US 12,461,727