IP Library Granted Patent US 7,010,111
Granted Patent B1
US 7,010,111 · App. 09/513,029 · Granted Mar 7, 2006

Audible confirmation using text to speech conversion

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Quick Facts
Patent No.
US 7,010,111
App. No.
09/513,029
Granted
Mar 7, 2006
Kind
B1
Abstract

An audible confirmation system automatically and seamlessly outputs an audible name of a call recipient to a calling party. This audible confirmation system is preferably configured to audibly identify the call recipient to the calling party prior to the call recipient and the calling party communicating with each other. The audible confirmation system preferably includes a text to speech converter coupled to an intelligent network architecture having at least one calling name database. The audible confirmation system allows the calling party to audibly identify the call recipient to the calling party without any input from the call recipient and without using any special equipment such as a display screen by the calling party. The audible confirmation system is especially useful when the call recipient does not have voice mail service and is not available to receive a call. For example, by utilizing the audible confirmation system, the calling party is able to confirm the identity of the call recipient prior to leaving a confidential message for the call recipient by utilizing the calling party's voice mail delivery system for automatically delivering the confidential message to the call recipient.

Claims (27)

1. An audible confirmation system in an Intelligent Network for allowing a calling party to audibly hear an audible name of a call recipient, the audible confirmation system comprising:

a. a database configured for storing a plurality of text names wherein each of the plurality of text names is associated with a unique identifier;

b. a signal control point coupled to the database, the signal control point independent of and configured to control a call routing path and independent of and configured to control a data path between the calling party, the database, and a text to speech converter, and configured to control the retrieval of a select one of the plurality of text names in response to a call initiated by the calling party directed to the unique identifier, wherein the database is independent of the call routing path; and

c. the text to speech converter coupled to the control point and configured to convert the selected one of the plurality of text names into the audible name.

2. The audible confirmation system according to claim 1 wherein the unique identifier is a telephone number.

3. The audible confirmation system according to claim 1 wherein the database is a calling name database.

4. A method of allowing a calling party to audibly identify a call recipient, the method comprising the following steps:

a. initiating a call from the calling party directed to an identifier belonging to the call recipient;

b. matching the identifier to a text name corresponding to the recipient within a database by a signal control point independent of and configured to control a call routing path and independent of and configured to control a data path between the calling party, the database, and a text to speech converter wherein the database in independent of the call routing path;

c. retrieving the text name of the recipient from the database;

d. converting the text name of the call recipient to an audible name; and

e. audibly playing the audible name of the call recipient to the calling party prior to connecting the call.

5. The method according to claim 4 wherein the identifier is a telephone number belonging to the call recipient.

6. The method according to claim 4 wherein the database is a name calling database.

7. The method according to claim 4 further comprising automatically re-dialing the call recipient if the call cannot be connected.

8. The method according to claim 7 further comprising leaving the call recipient a pre-recorded message from the calling party.

9. A method of allowing a calling party to audibly identify a call recipient, wherein the method comprising the following steps:

a. pre-recording a voice message by the calling party directed toward an identifier belonging to the call recipient;

b. matching the identifier to a text name corresponding to the call recipient by a signal control point independent of and configured to control a call routing path and independent of and configured to control a data path between the calling party, a database, and a text to speech converter, wherein the identifier and the text name are stored within the database, further wherein the database is independent of the call routing path;

c. converting the text name of the call recipient to an audible name;

d. audibly playing the audible name of the recipient to the calling party; and

e. audibly delivering the voice message to the call recipient subsequent to audibly playing the audible name to the calling party.

10. The method according to claim 9 wherein the database is a name calling database.

11. The method according to claim 9 wherein the database contains a plurality of identifiers and a corresponding plurality of text names.

12. The method according to claim 9 wherein the identifier is a telephone number belonging to the call recipient.

13. The method according to claim 9 further comprising locating the database which contains the identifier and the text name belonging to the recipient among a plurality of databases.

14. The method according to claim 9 further comprising automatically re-dialing the call recipient if a call for delivering the voice message to the call recipient cannot be connected.

Assignments (18)
RELEASE OF SECURITY INTEREST IN PATENTS (REEL/FRAME 045034/0001) Recorded May 18, 2023
From: GOLDMAN SACHS BANK USA., AS COLLATERAL AGENT
To: ZANG, INC. (FORMER NAME OF AVAYA CLOUD INC.); AVAYA INC.; INTELLISIST, INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; HYPERQUALITY, INC.; HYPERQUALITY II, LLC; CAAS TECHNOLOGIES, LLC; AVAYA MANAGEMENT L.P.
Reel/Frame 063779/0622 →
RELEASE OF SECURITY INTEREST IN PATENTS AT REEL 45124/FRAME 0026 Recorded Apr 26, 2023
From: CITIBANK, N.A., AS COLLATERAL AGENT
To: AVAYA HOLDINGS CORP.; AVAYA INC.; AVAYA MANAGEMENT L.P.; AVAYA INTEGRATED CABINET SOLUTIONS LLC
Reel/Frame 063457/0001 →
SECURITY INTEREST Recorded Jan 23, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: CITIBANK, N.A., AS COLLATERAL AGENT
Reel/Frame 045124/0026 →
SECURITY INTEREST Recorded Jan 10, 2018
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.; ZANG, INC.
To: GOLDMAN SACHS BANK USA, AS COLLATERAL AGENT
Reel/Frame 045034/0001 →
RELEASE OF SECURITY INTEREST Recorded Jan 9, 2018
From: CITICORP USA, INC.
To: AVAYA, INC.; SIERRA HOLDINGS CORP.; AVAYA TECHNOLOGY, LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
Reel/Frame 045032/0213 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 012816/0088 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK
To: AVAYA INC. (FORMERLY KNOWN AS AVAYA TECHNOLOGY CORP.)
Reel/Frame 044892/0158 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 041576/0001 Recorded Dec 15, 2017
From: CITIBANK, N.A.
To: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS LLC (FORMERLY KNOWN AS OCTEL COMMUNICATIONS CORPORATION); VPNET TECHNOLOGIES, INC.
Reel/Frame 044893/0531 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 030083/0639 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A.
To: AVAYA INC.
Reel/Frame 045012/0666 →
BANKRUPTCY COURT ORDER RELEASING ALL LIENS INCLUDING THE SECURITY INTEREST RECORDED AT REEL/FRAME 025863/0535 Recorded Dec 15, 2017
From: THE BANK OF NEW YORK MELLON TRUST, NA
To: AVAYA INC.
Reel/Frame 044892/0001 →
SECURITY INTEREST Recorded Jan 27, 2017
From: AVAYA INC.; AVAYA INTEGRATED CABINET SOLUTIONS INC.; OCTEL COMMUNICATIONS CORPORATION; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 041576/0001 →
SECURITY AGREEMENT Recorded Mar 13, 2013
From: AVAYA, INC.
To: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., THE
Reel/Frame 030083/0639 →
SECURITY AGREEMENT Recorded Feb 22, 2011
From: AVAYA INC., A DELAWARE CORPORATION
To: BANK OF NEW YORK MELLON TRUST, NA, AS NOTES COLLATERAL AGENT, THE
Reel/Frame 025863/0535 →
CONVERSION FROM CORP TO LLC Recorded Dec 29, 2008
From: AVAYA TECHNOLOGY CORP.
To: AVAYA TECHNOLOGY LLC
Reel/Frame 022071/0420 →
REASSIGNMENT Recorded Jun 27, 2008
From: AVAYA TECHNOLOGY LLC
To: AVAYA INC
Reel/Frame 021158/0319 →
SECURITY AGREEMENT Recorded Nov 28, 2007
From: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
To: CITICORP USA, INC., AS ADMINISTRATIVE AGENT
Reel/Frame 020166/0705 →
SECURITY AGREEMENT Recorded Nov 27, 2007
From: AVAYA, INC.; AVAYA TECHNOLOGY LLC; OCTEL COMMUNICATIONS LLC; VPNET TECHNOLOGIES, INC.
To: CITIBANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 020156/0149 →
SECURITY INTEREST Recorded Apr 9, 2002
From: AVAYA TECHNOLOGY CORP.
To: BANK OF NEW YORK, THE
Reel/Frame 012816/0088 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 21, 2002
From: LUCENT TECHNOLOGIES INC.
To: AVAYA TECHNOLOGY CORP.
Reel/Frame 012707/0562 →