Software call control agent
View Patent ↗The present disclosure describes a method comprising establishing a connection between a software communication channel and a media server, wherein the software communication channel is presented to the server as a media stream; transmitting to the media server a call object including a media handle; attaching a media application to the media handle; and establishing a connection between the media application and the software communication channel. The disclosure further describes an apparatus comprising a computing platform including a private branch exchange (PBX); a media server installed on the computing platform; and software operative with the computing platform and the media server to establish a connection between a software communication channel and a media server, wherein the software communication channel is presented to the server as a media stream, transmit to the media server a call object including a media handle, attach a media application to the media handle; and establish a connection between the media application and the software communication channel.
1. A method comprising:
establishing a connection between a private branch exchange (PBX) and a software communication channel, wherein the software communication channel is presented to the PBX as a line;
establishing a connection between a software communication channel and a media server, wherein the software communication channel is presented to the server as a media stream;
transmitting a call object including a media handle between the PBX and the media server via the software communication channel;
attaching a media application to the media handle; and
establishing a connection between the media application and a calling station.
2. The method of claim 1 wherein the calling station is a terminal or a trunk connected to and in communication with the PBX.
3. The method of claim 1 wherein the calling station is another media application.
4. The method of claim 1 wherein establishing a connection between the software communication channel and the PBX comprises:
registering the software communication channel with the PBX as a line;
using the registration to establish a connection between the PBX and the and the software communication channel; and
routing an incoming request from the PBX to the software communication channel.
5. The method of claim 1 wherein the PBX and the media server are on the same platform.
6. The method of claim 1 wherein the PBX and the software communication channel are on a first platform, the media server is on a second platform, and the first and second platforms communicate via a network.
7. The method of claim 1 wherein the PBX is on a first platform, the software communication channel and the media server are on a second platform, and the first and second platforms communicate via a network.
8. The method of claim 1 wherein the PBX is on a first platform, the software communication channel is on a second platform, the media server is on a third platform, and the first, second and third platforms communicate via a network.
9. An article of manufacture, comprising:
a machine-readable medium having instructions stored thereon to:
establish a connection between a private branch exchange (PBX) and a software communication channel, wherein the software communication channel is presented to the PBX as a line;
establish a connection between a software communication channel and a media server, wherein the software communication channel is presented to the server as a media stream;
transmit a call object including a media handle between the PBX and the media server via the software communication channel;
attach a media application to the media handle; and
establish a connection between the media application and a calling station.
10. The article of manufacture of claim 9 wherein the calling station is a terminal or a trunk connected to and in communication with the PBX.
11. The article of manufacture of claim 9 wherein the calling station is another media application.
12. The article of manufacture of claim 9 wherein the instructions to establish a connection between the software communication channel and the PBX comprise instructions to:
register the software communication channel with the PBX as a line;
use the registration to establish a connection between the PBX and the and the software communication channel; and
route an incoming request from the PBX to the software communication channel.
13. The article of manufacture of claim 9 wherein the PBX and the media server are on the same platform.
14. The article of manufacture of claim 9 wherein the PBX and the software communication channel are on a first platform, the media server is on a second platform, and the first and second platforms communicate via a network.
15. The article of manufacture of claim 9 wherein the PBX is on a first platform, the software communication channel and the media server are on a second platform, and the first and second platforms communicate via a network.
16. The article of manufacture of claim 9 wherein the PBX is on a first platform, the software communication channel is on a second platform, the media server is on a third platform, and the first, second and third platforms communicate via a network.
17. An apparatus comprising:
a computing platform including a private branch exchange (PBX);
a media server installed on the computing platform; and
software operative with the computing platform and the media server to
establish a connection between a private branch exchange (PBX) and a software communication channel, wherein the software communication channel is presented to the PBX as a line;
establish a connection between a software communication channel and a media server, wherein the software communication channel is presented to the server as a media stream;
transmit a call object including a media handle between the PBX and the media server via the software communication channel;
attach a media application to the media handle; and
establish a connection between the media application and a calling station.
18. The apparatus of claim 17 wherein the calling station is a terminal or a trunk connected to and in communication with the PBX.
19. The apparatus of claim 17 wherein the calling station is another media application.
20. The apparatus of claim 17 wherein the software being operative to establish a connection between the software communication channel and the PBX comprises being operative to:
register the software communication channel with the PBX as a line;
use the registration to establish a connection between the PBX and the and the software communication channel; and
route an incoming request from the PBX to the software communication channel.
21. The apparatus of claim 17 wherein the PBX and the media server are on the same platform.
22. The apparatus of claim 17 wherein the PBX and the software communication channel are on a first platform, the media server is on a second platform, and the first and second platforms communicate via a network.
23. The apparatus of claim 17 wherein the PBX is on a first platform, the software communication channel and the media server are on a second platform, and the first and second platforms communicate via a network.
24. The apparatus of claim 17 wherein the PBX is on a first platform, the software communication channel is on a second platform, the media server is on a third platform, and the first, second and third platforms communicate via a network.