IP Library Granted Patent US 6,978,441
Granted Patent B2
US 6,978,441 · App. 09/970,281 · Granted Dec 20, 2005

Rating apparatus and method for evaluating bugs

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Quick Facts
Patent No.
US 6,978,441
App. No.
09/970,281
Granted
Dec 20, 2005
Kind
B2
Abstract

A method of rating a bug, including reporting the bug to a business entity by an interested party, entering information regarding the bug into a database, assigning a priority number for the bug, calculating a sigma number for the bug using the priority number, evaluating the bug to be fixed using the sigma number, and escalating the bug. A bug council rating apparatus, including a database to store the information entered using a graphical user interface, a priority number module configured to generate a priority number, and a sigma number module configured to generate a sigma number.

Claims (81)

1. A method of rating a bug, comprising:

reporting the bug to a business entity by an interested party;

entering information regarding the bug into a database;

assigning a priority number for the bug;

calculating a sigma number for the bug using the priority number;

evaluating the bug to be fixed using the sigma number; and

escalating the bug.

2. The method of claim 1 , further comprising:

fixing the bug;

relaying information concerning a fixed bug to the interested party; and

obtaining feedback regarding the fixed bug from the interested party.

3. The method of claim 1 , further comprising:

assigning the priority number automatically.

4. The method of claim 1 , further comprising:

calculating the sigma number automatically.

5. The method of claim 1 , further comprising:

performing queries on the database to gather information on the bug.

6. The method of claim 1 , further comprising:

reporting progress and results of the bug evaluation.

7. The method of claim 6 , wherein the reporting is displayed using a graphical user interface.

8. The method of claim 1 , further comprising:

initiating alerts at certain threshold sigma numbers.

9. The method of claim 1 , wherein the information regarding the bug is entered using a graphical user interface.

10. The method of claim 1 , wherein evaluating the bug relies upon a cost benefit analysis.

11. The method of claim 1 , wherein the sigma number dynamically reflects the impact of the bug on the business entity over time.

12. The method of claim 1 , wherein the information entered into the database comprises data associated with the bug, data associated with a reporting vendor, and data related to a software application with the bug.

13. The method of claim 1 , wherein escalating the bug comprises ranking the bug and setting an order of significance.

14. A method of rating a bug, comprising:

reporting the bug to a business entity by an interested party;

entering information regarding the bug into a database;

assigning a priority number for the bug;

calculating a sigma number for the bug using the priority number;

evaluating the bug to be fixed using the sigma number;

escalating the bug;

fixing the bug;

relaying information concerning a fixed bug to the interested party;

obtaining feedback regarding the fixed bug from the interested party;

assigning the priority number automatically;

calculating the sigma automatically;

performing queries on the database to gather information on the bug;

reporting progress and results of the bug evaluation; and

initiating alerts at certain threshold sigma numbers.

15. A bug council rating apparatus, comprising:

a database to store the information entered using a graphical user interface;

a priority number module configured to generate a priority number; and

a sigma number module configured to generate a sigma number.

16. The apparatus of claim 15 , further comprising:

a monitoring module to monitor the value of the sigma number for a bug and initiating alerts at certain threshold sigma numbers; and

a reporting module to produce reports and track the progress of the bug.

17. The apparatus of claim 15 , wherein evaluating the bug relies upon a cost benefit analysis.

18. The apparatus of claim 15 , wherein the priority number is based on information stored in the database.

19. The apparatus of claim 15 , wherein the sigma number is based on the priority number over a period of time.

20. The apparatus of claim 15 , wherein the information entered into the database comprises data associated with the bug, data associated with a reporting vendor, and data related to a software application with the bug.

21. A bug council rating apparatus, comprising:

a database to store the information entered using a graphical user interface;

a priority number module generating a priority number based on information stored in the database;

a sigma number module generating a sigma number based on the priority number over a period of time;

a monitoring module to monitor the value of the sigma number for a bug and initiating alerts at certain threshold sigma numbers; and

a reporting module to produce reports and track the progress of the bug.

22. A computer system to rate a bug, comprising:

a processor;

a memory;

a computer display; and

software instructions stored in the memory for enabling the computer system under control of the processor, to perform:

reporting the bug to a business entity by an interested party;

entering information regarding the bug into a database using a graphical user interface displayed on the computer display;

assigning a priority number for the bug;

calculating a sigma number for the bug;

evaluating the bug to be fixed using the sigma number; and

escalating the bug.

23. The system of claim 22 , wherein evaluating the bug relies upon a cost benefit analysis.

24. The system of claim 22 , wherein the sigma number dynamically reflects the impact of the bug on the business entity over time.

25. The system of claim 22 , wherein the information entered into the database comprises data associated with the bug, data associated with a reporting vendor, and data related to a software application with the bug.

26. The system of claim 22 , wherein escalating the bug comprises ranking the bug and setting an order of significance.

27. An apparatus for rating a bug, comprising:

means for reporting the bug to a business entity by an interested party;

means for entering information regarding the bug into a database;

means for assigning a priority number for the bug;

means for calculating a sigma number for the bug using the priority number;

means for evaluating the bug to be fixed using the sigma number; and

means for escalating the bug.

Assignments (1)
MERGER AND CHANGE OF NAME Recorded Dec 14, 2015
From: ORACLE USA, INC.; SUN MICROSYSTEMS, INC.; ORACLE AMERICA, INC.
To: ORACLE AMERICA, INC.
Reel/Frame 037280/0159 →