IP Library Granted Patent US 7,742,949
Granted Patent B2
US 7,742,949 · App. 11/172,731 · Granted Jun 22, 2010

System and method for processing media requests

Assignee: Blockbuster Inc.
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Quick Facts
Patent No.
US 7,742,949
App. No.
11/172,731
Granted
Jun 22, 2010
Kind
B2
Abstract

A system and method for processing media requests includes receiving a media request associated with a subscriber account. The availability of a slot associated with the subscriber account is determined. The slot includes at least one in-store slot and at least one on-line slot.

Claims (91)

1. A method for processing media requests, comprising:

receiving, at a computer, a media request associated with a subscriber account; and

determining, at the computer, availability of one of a plurality of slots associated with the subscriber account, wherein the slots comprise at least one in-store slot and at least one on-line slot.

2. The method of claim 1 , wherein the subscriber account provides both an in-store experience and an on-line experience.

3. The method of claim 2 , wherein:

the in-store experience comprises receiving a media request from an in-store user and receiving a return indication from a store; and

the on-line experience comprises receiving a media request on-line and receiving a return indication of media transmission through a mail delivery.

4. The method of claim 1 , further comprising sending a message to fulfill the media request if the slot associated with the subscriber account is open.

5. The method of claim 4 , further comprising removing the media request from a queue that contains a plurality of pending requests associated with the subscriber account.

6. The method of claim 1 , further comprising sending a message to deny the media request if the slot associated with the subscriber account is closed.

7. The method of claim 1 , further comprising:

receiving a return indication that media has been returned to an inventory location;

increasing an inventory count associated with the returned media for the inventory location that receives the media; and

opening a slot associated with the subscriber account.

8. The method of claim 7 , wherein increasing an inventory count comprises increasing a visiting inventory count.

9. The method of claim 7 , further comprising processing a pending request in a queue associated with the subscriber account.

10. A system for processing media requests, comprising:

a plurality of computers operable to make a plurality of media requests associated with a plurality of subscriber accounts; and

hardware comprising a controller operable to receive the media requests and, for each received media request associated with a subscriber account, determine availability of one of a plurality of slots associated with the subscriber account, wherein the slots comprise at least one in-store slot and at least one on-line slot.

11. The system of claim 10 , wherein the controller is operable to select a plurality of inventory locations to fulfill the media requests, wherein at least one of the inventory locations accommodates in-store media rental requests.

12. The system of claim 11 , wherein the plurality of inventory locations comprise:

a plurality of stores to accommodate in-store media requests; and

a plurality of fulfillment centers to accommodate on-line media requests.

13. The system of claim 10 , wherein the subscriber account provides both an in-store experience and an on-line experience.

14. The system of claim 13 , wherein:

the in-store experience comprises receiving a media request from an in-store user and receiving a return indication from a store; and

the on-line experience comprises receiving a media request on-line and receiving a return indication of media transmission through a mail delivery.

15. The system of claim 10 , wherein the controller is operable to send a message to fulfill the media request if the slot associated with the subscriber account is open.

16. The system of claim 10 , wherein the controller is operable to remove the media request from a queue that contains a plurality of pending requests associated with the subscriber account.

17. The system of claim 10 , wherein the controller is operable to send a message to deny the media request if the slot associated with the subscriber account is closed.

18. The system of claim 10 , wherein the controller is operable to receive a return indication that media has been returned to an inventory location, increase an inventory count associated with the returned media for the inventory location that receives the media, and open a slot associated with the subscriber account.

19. The system of claim 18 , wherein increasing an inventory count comprises increasing a visiting inventory count.

20. The system of claim 18 , wherein the controller is operable to process a pending request in a queue associated with the subscriber account.

21. A controller, comprising:

a memory operable to store a plurality of subscriber accounts;

hardware comprising a network interface operable to receive a media request; and

a processor operable to associate the media request with a particular subscriber account, the processor further operable to determine availability of one of a plurality of slots associated with the particular subscriber account, wherein the slots comprise at least one in-store slot and at least one on-line slot.

22. The controller of claim 21 , wherein the processor is operable to send a message to fulfill the media request if the slot associated with the subscriber account is open.

23. The controller of claim 22 , wherein the processor is operable to remove the media request from a queue that contains a plurality of pending requests associated with the subscriber account.

24. The controller of claim 21 , wherein the processor is operable to send a message to deny the media request if the slot associated with the subscriber account is closed.

25. The controller of claim 21 , wherein the processor is operable to receive a return indication that media has been returned to an inventory location, increase an inventory count associated with the returned media for the inventory location that receives the media, and open a slot associated with the subscriber account.

26. The controller of claim 25 , wherein increasing an inventory count comprises increasing a visiting inventory count.

27. The controller of claim 21 , wherein the processor is operable to process a pending request in a queue associated with the subscriber account.

28. A system for processing media requests, comprising:

means for receiving a media request associated with a subscriber account; and

means for determining availability of one of a plurality of slots associated with the subscriber account, wherein the slots comprise at least one in-store slot and at least one on-line slot.

29. A method for processing media requests, comprising:

receiving, at a computer, a media request associated with a subscriber account; and

determining, at the computer, availability of one of a plurality of slots associated with the subscriber account, wherein the slots comprise at least one blended slot.

30. The method of claim 29 , wherein the subscriber account provides both an in-store experience and an on-line experience.

31. The method of claim 30 , wherein:

the in-store experience comprises receiving a media request from an in-store user and receiving a return indication from a store; and

the on-line experience comprises receiving a media request on-line and receiving a return indication of media transmission through a mail delivery.

32. The method of claim 29 , further comprising:

sending a message to fulfill the media request if the slot associated with the subscriber account is open.

33. The method of claim 32 , further comprising removing the media request from a queue that contains a plurality of pending requests associated with the subscriber account.

34. The method of claim 29 , further comprising sending a message to deny the media request if the slot associated with the subscriber account is closed.

35. The method of claim 29 , further comprising:

receiving a return indication that media has been returned to an inventory location;

increasing an inventory count associated with the returned media for the inventory location that receives the media; and

opening a slot associated with the subscriber account.

36. The method of claim 35 , wherein increasing an inventory count comprises increasing a visiting inventory count.

37. The method of claim 35 , further comprising processing a pending request in a queue associated with the subscriber account.

38. A system for processing media requests, comprising:

a plurality of computers operable to make a plurality of media requests associated with a plurality of subscriber accounts; and

hardware comprising a controller operable to receive the media requests and, for each received media request associated with a subscriber account, determine availability of one of a plurality of slots associated with the subscriber account, wherein the slots comprise at least one blended slot.

39. The system of claim 38 , wherein the controller is operable to select a plurality of inventory locations to fulfill the media requests, wherein at least one of the inventory locations accommodates in-store media rental requests.

40. The system of claim 38 , wherein the plurality of inventory locations comprise:

a plurality of stores to accommodate in-store media requests; and

a plurality of fulfillment centers to accommodate on-line media requests.

41. The system of claim 38 , wherein the subscriber account provides both an in-store experience and an on-line experience.

42. The system of claim 41 , wherein:

the in-store experience comprises receiving a media request from an in-store user and receiving a return indication from a store; and

the on-line experience comprises receiving a media request on-line and receiving a return indication of media transmission through a mail delivery.

43. The system of claim 38 , wherein the controller is operable to send a message to fulfill the media request if the slot associated with the subscriber account is open.

44. The system of claim 38 , wherein the controller is operable to remove the media request from a queue that contains a plurality of pending requests associated with the subscriber account.

45. The system of claim 38 , wherein the controller is operable to send a message to deny the media request if the slot associated with the subscriber account is closed.

46. The system of claim 38 , wherein the controller is operable to receive a return indication that media has been returned to an inventory location, increase an inventory count associated with the returned media for the inventory location that receives the media, and open a slot associated with the subscriber account.

47. The system of claim 46 , wherein increasing an inventory count comprises increasing a visiting inventory count.

48. The system of claim 46 , wherein the controller is operable to process a pending request in a queue associated with the subscriber account.

49. A controller, comprising:

a memory operable to store a plurality of subscriber accounts;

hardware comprising a network interface operable to receive a media request; and

a processor operable to associate the media request with a particular subscriber account, the processor further operable to determine availability of one of a plurality of slots associated with the particular subscriber account, wherein the slots comprise at least one blended slot.

50. The controller of claim 49 , wherein the processor is operable to send a message to fulfill the media request if the slot associated with the subscriber account is open.

51. The controller of claim 50 , wherein the processor is operable to remove the media request from a queue that contains a plurality of pending requests associated with the subscriber account.

52. The controller of claim 49 , wherein the processor is operable to send a message to deny the media request if the slot associated with the subscriber account is closed.

53. The controller of claim 49 , wherein the processor is operable to receive a return indication that media has been returned to an inventory location, increase an inventory count associated with the returned media for the inventory location that receives the media, and open a slot associated with the subscriber account.

54. The controller of claim 53 , wherein increasing an inventory count comprises increasing a visiting inventory count.

55. The controller of claim 49 , wherein the processor is operable to process a pending request in a queue associated with the subscriber account.

56. The method of claim 2 , wherein the in-store experience comprises providing viewable shelves of media inventory and point-of-sale equipment to accommodate an in-store media request.

Assignments (5)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 16, 2011
From: BLOCKBUSTER INC.
To: BLOCKBUSTER L.L.C.
Reel/Frame 026460/0012 →
SECURITY AGREEMENT Recorded Oct 2, 2009
From: BLOCKBUSTER INC.
To: U.S. BANK NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 023337/0249 →
RELEASE OF PATENT SECURITY INTERESTS RECORDED ON REEL/FRAME 16408/0086 ON 8/16/2005 AND REEL/FRAME 19767/0639 ON 8/30/2007 Recorded Oct 1, 2009
From: JPMORGAN CHASE BANK, N.A.
To: BLOCKBUSTER INC.
Reel/Frame 023312/0643 →
SECURITY AGREEMENT Recorded Aug 16, 2005
From: BLOCKBUSTER INC.
To: JPMORGAN CHASE BANK, N.A.
Reel/Frame 016408/0086 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 30, 2005
From: EVANGELIST, SHANE N.; CRAFT IV, JOSEPH W.; CROOK, LESLIE D.; TAYLOR, JOHN D.; BUTLER, JOHN F.
To: BLOCKBUSTER INC.
Reel/Frame 016760/0777 →
Continuity (1)
Related Publication 20070005438A1 · Jan 4, 2007