Speech recognition based computer telephony system
A computer telephony system interfaces with a user of a telephone by detecting an off-hook at the telephone. The system then automatically couples the telephone to a speech recognition system and then receives an input from the user to the speech recognition system. The input instructs the system to dial a telephone number or requests some other telecommunication service.
1 . A method of interfacing with a user of a telephone, comprising:
detecting an off-hook at the telephone;
coupling the telephone to a speech recognition system; and
receiving an input to the speech recognition system.
2 . The method of claim 1 , wherein the input is a voice command.
3 . The method of claim 1 , wherein the input is a Dual Tone Multi-Frequency input.
4 . The method of claim 1 , further comprising:
providing an initial audio message to the user.
5 . The method of claim 4 , wherein the audio message is not a dial tone.
6 . The method of claim 1 , wherein the telephone is coupled to the speech recognition system without any action by the user.
7 . The method of claim 1 , further comprising coupling the user to a callee via a public switched telephone network in response to the input.
8 . The method of claim 1 , further comprising presenting audio content to the user in response to the input.
9 . The method of claim 1 , further comprising dialing a plurality of callees and playing a message for each of the callees in response to the input.
10 . The method of claim 1 , wherein the telephone is automatically coupled to the speech recognition system via an Internet.
11 . A telephony system comprising:
a speech recognition system;
a processor;
a memory device coupled to said processor, said memory storing instructions which, when executed by said processor cause said processor to:
detect an off-hook at a telephone;
couple the telephone to the speech recognition system; and
receive an input to the speech recognition system from a user of the telephone.
12 . The telephony system of claim 11 , wherein the input is a voice command.
13 . The telephony system of claim 11 , wherein the input is a Dual Tone Multi-Frequency input.
14 . The telephony system of claim 11 , said instructions further causing said processor to:
provide an initial audio message to the user.
15 . The telephony system of claim 14 , wherein the audio message is not a dial tone.
16 . The telephony system of claim 11 , wherein the telephone is coupled to the speech recognition system without any action by the user.
17 . The telephony system of claim 11 , said instructions further causing said processor to couple the user to a callee via a public switched telephone network in response to the input.
18 . The telephony system of claim 11 , said instructions further causing said processor to present audio content to the user in response to the input.
19 . The telephony system of claim 11 , said instructions further causing said processor to dial a plurality of callees and playing a message for each of the callees in response to the input.
20 . The telephony system of claim 11 , wherein the telephone is automatically coupled to the speech recognition system via an Internet.