Tracking user access of a network management system
A system records information relating to performing a logical activity on a group of devices. The information includes information transmitted to each device in the group of devices and information received from each device in the group of devices. The system also uses the recorded information for troubleshooting purposes.
1. A computer-implemented system comprising:
a memory to store instructions; and
processing logic to execute the instructions to implement:
logic to receive a request to perform a logical activity on a group of network devices;
logic to record information relating to performing the logical activity on each network device in the group of network devices, the information including at least one of each character sequence transmitted to each network device or each character sequence received from each network device, where
the information relating to performing the logical activity on each network device also includes information from the request and information relating to a translation of the request into physical commands for each network device; and
logic to store the recorded information for each network device in the group of network devices.
2. The computer-implemented system of claim 1 where the group of network devices include devices that perform a specific function.
3. The computer-implemented system of claim 1 where the group of network devices include devices of a same type.
4. The computer-implemented system of claim 1 where the information from the request includes information identifying a user associated with the request.
5. The computer-implemented system of claim 1 further comprising:
logic to create a transaction number for the received request, and
where the logic to store the recorded information stores the recorded information in a database based on the transaction number.
6. The computer-implemented system of claim 5 further comprising:
logic to receive a request to retrieve the recorded information, the request including the transaction number; and
logic to retrieve the recorded information using the transaction number.
7. The computer-implemented system of claim 5 where the logic to store the recorded information stores the recorded information for each network device in the group of network devices as a separate file.
8. A method comprising:
receiving a request to perform a logical activity on a group of devices; and
recording information relating to performing the logical activity on each device in the group of devices, the information including at least one of a character sequence transmitted to each device or a character sequence received from each device, where
the information relating to performing the logical activity on each device also includes information from the request and information relating to a translation of the request into physical commands for each device.
9. The method of claim 8 where the group of devices include devices that perform a specific function.
10. The method of claim 8 where the group of devices include devices of a same type.
11. The method of claim 8 where the information from the request includes information identifying a user associated with the request.
12. The method of claim 8 further comprising:
obtaining a transaction number for the received request, and
where the recording information includes:
storing the recorded information in a database based on the transaction number.
13. The method of claim 12 further comprising:
receiving a request to retrieve the recorded information, the request including the transaction number; and
retrieving the recorded information using the transaction number.
14. The method of claim 12 where the storing the recorded information includes:
storing the recorded information for each device in the group of devices as a separate file.
15. A hardware-implemented system comprising:
hardware-implemented means for receiving a request to perform a logical activity on a group of devices; and
hardware-implemented means for recording information relating to performing the logical activity on each device in the group of devices, the information including at least one of a character sequence transmitted to each device and a character sequence received from each device, where
the information relating to performing the logical activity on each device also includes information from the request and information relating to a translation of the request into physical commands for each device.
16. The hardware-implemented system of claim 15 where the information from the request includes information identifying a user that transmitted the request.
17. The hardware-implemented system of claim 15 further comprising:
hardware-implemented means for obtaining a transaction number for the received request, and
where the hardware-implemented means for recording information includes:
hardware-implemented means for storing the recorded information in a database based on the transaction number.
18. The hardware-implemented system of claim 17 further comprising:
hardware-implemented means for receiving a request to retrieve the recorded information, the request including the transaction number; and
hardware-implemented means for retrieving the recorded information using the transaction number.
19. The hardware-implemented system of claim 17 where the hardware-implemented means for storing the recorded information includes:
hardware-implemented means for creating a directory relating to the transaction number, and
hardware-implemented means for creating a subdirectory within the directory corresponding to each device in the group of devices, each subdirectory storing the information recorded for the corresponding device.
20. A method comprising:
recording information relating to performing a logical activity on a group of devices, the information including information transmitted to each device in the group of devices and information received from each device in the group of devices; and
using the recorded information for troubleshooting purposes, where
the information relating to performing the logical activity on each device also includes information from the request and information relating to a translation of the request into physical commands for each device.
21. The method of claim 20 where the information transmitted to each device includes a character sequence, and
where the information received from each device includes a character sequence.
22. The method of claim 20 further comprising:
receiving a request to perform the logical activity on the group of devices, and
where the recording occurs in response to receiving the request.
23. The method of claim 20 where the information from the request includes information identifying a user associated with the request.
24. The method of claim 20 further comprising:
obtaining a transaction number relating to performing the logical activity, and
where the storing the recorded information includes:
storing the recorded information in a database based on the transaction number.
25. The method of claim 24 further comprising:
receiving a request to retrieve the recorded information, the request including the transaction number; and
retrieving the recorded information using the transaction number.
26. The method of claim 24 where the storing the recorded information includes:
storing the recorded information for each device in the group of devices as a separate file.