IP Library Granted Patent US 7,711,814
Granted Patent B1
US 7,711,814 · App. 11/302,578 · Granted May 4, 2010

Method and system for remote monitoring of a power supply device with user registration capability

Assignee: American Power Conversion Corporation
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Quick Facts
Patent No.
US 7,711,814
App. No.
11/302,578
Granted
May 4, 2010
Kind
B1
Abstract

A method for monitoring and reporting information regarding status of a power supply/management device operated by a user comprises detecting the status of the device using a monitoring device having an application interface configured to communicate over a communication network, generating a status update indication using a self-describing computer language and sending the status update indication over the communication network to a remote computer, and associating the user with the status update information for the remote device using the remote computer.

Claims (33)

1. A method for monitoring and reporting information regarding status of a power supply device operated by a user, the method comprising:

receiving, by a management device configured as a proxy for and located within an uninterruptible power supply (UPS) device, customer information from the user, the management device having an application interface configured to communicate over a communication network;

generating a customer information update based at least in part on the customer information and using a self-describing computer language;

sending the customer information update over the communication network to a remote computer;

detecting the status of the UPS using the management device;

generating a status update indication for the UPS using a self-describing computer language; and

sending the status update indication over the communication network to the remote computer.

2. The method of claim 1 , wherein sending the customer information update over the communication network to the remote computer comprises sending user registration information via email.

3. The method of claim 1 , wherein sending the customer information update over the communication network to the remote computer comprises sending user registration information via HTTP post.

4. The method of claim 1 , wherein sending the status update indication to the remote computer comprises sending the status update indication via HTTP post.

5. The method of claim 1 , further comprising associating the user with the status update information for the UPS using at least one mapping of the user and the UPS.

6. The method of claim 1 , wherein sending the customer information update over the communication network to the remote computer comprises sending user registration information via a web service, the web service communicating the user registration to the remote computer.

7. The method of claim 1 , wherein the self describing computer language includes eXtensible Markup Language (XML).

8. A system for communicating via a communication network with a plurality of power supply devices connected to a plurality of management devices to monitor and supply a status associated with the plurality of power supply devices, the system comprising:

at least one uninterruptible power supply (UPS); and

at least one management device located within the UPS and configured to act as a proxy for the UPS, the at least one management device comprising:

a first processor; and

a first memory coupled to the first processor and including instructions that when executed by the first processor implement:

a first communication interface configured to transfer status data associated with the at least one UPS over the communication network; and

a second communication interface configured to:

receive a user registration for a user of the at least one UPS; and

transfer data related to the user registration for the user; and

at least one remote computer comprising a second processor configured to:

receive the status data and the user registration data over the communication network;

associate the user registration data with the status data; and

implement a manager configured to report the status data to the user.

9. The system of claim 8 , further comprising a remote monitoring service web site configured to allow the user to maintain user registration data.

10. The system of claim 8 , wherein the manager produces an event ticket when the status data indicates a change in status.

11. The system of claim 8 , wherein the second processor is further configured to inspect and manage user contracts associated with the user, and associate the status data and the user registration data based on information in the user contracts.

12. The system of claim 8 , wherein the manager creates an executive report and communicates the executive report to the user over a third communication interface.

13. The method of claim 1 , wherein receiving, by the management device, customer information from the user includes receiving company information.

14. The method of claim 1 , wherein receiving, by the management device, customer information includes receiving customer information via a user interface.

15. The method of claim 14 , wherein the act of sending the customer information update over the communication network to a remote computer is performed upon startup of the UPS.

Assignments (2)
CHANGE OF NAME Recorded Mar 25, 2013
From: AMERICAN POWER CONVERSION CORPORATION
To: SCHNEIDER ELECTRIC IT CORPORATION
Reel/Frame 030080/0854 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 19, 2008
From: EMERICK, GREGORY M.; COWAN, DAVID S.; POLITTE, MAUREEN C.; DENIS, ARNAUD J.R.
To: AMERICAN POWER CONVERSION CORPORATION
Reel/Frame 021405/0946 →
Continuity (1)
Provisional Application 6063579700 · Dec 13, 2004