System for real-time sales and inventory reconciliation
A system is presented that facilitates transactions for products to be completed and product inventory tracking to be performed in real-time even if the products are brought to the location of a customer prior to the transaction. The system completes transactions by accepting and settling cash, credit card, debit card and other forms of payment in real-time. In general, the system includes three basic components: an application module, a back office portal and a portable device. These components may be placed in communication with each other in various configurations to perform various functions that enable product tracking and transaction completion.
1. A system for processing a transaction between a merchant in possession of products and a customer for one of the products, the system comprising:
a back office subsystem;
a personal digital assistant (PDA) configured to collect transaction information from the customer, selectively communicate the transaction information to the back office subsystem, which processes the transaction and performs inventory tracking, and receive the processed transaction information in real-time; and
an application module configured for selective communication with the PDA;
wherein said PDA is further configured to generate at least one tab for at least one customer to track purchases and payments due at the point of sale, associate a unique identifier with the tab, and obtain authorization in real-time for a form of payment provided by customer.
2. The system of claim 1 , wherein the PDA includes an input module configured to collect the transaction information from the customer.
3. The system of claim 2 , wherein the input module includes a magnetic card reader, barcode scanner, keyboard, and/or touchpad.
4. The system of claim 1 , wherein the transaction information includes transaction acceptance information, and the PDA is further configured to communicate the transaction acceptance information to the back office subsystem for processing in real-time.
5. The system of claim 4 , wherein the PDA is further configured to receive a result of the transaction acceptance information processing from the back office in real-time.
6. The system of claim 1 , wherein the PDA is further configured for selective communication with the application module.
7. The system of claim 6 , wherein the application module is further configured to communicate initial product information to the PDA.
8. The system of claim 6 , wherein the transaction information includes product information and the PDA is further configured to communicate product information to and receive updated product information from the back office subsystem in real-time.
9. The system of claim 8 , wherein the product information includes a number of the products transacted for and the back office subsystem tracks a number of the products remaining in the merchant's possession according to the product information.
10. A method for processing a transaction between a merchant in possession of products and a customer for one of the products, the system comprising:
providing a personal digital assistant (PDA) to the merchant, wherein the PDA is configured to receive transaction information from the customer; and
providing the PDA wireless access to a back office subsystem that is configured to receive and/or process the transaction information and inventory tracking in real-time,
wherein said PDA is further configured to generate at least one tab for at least one customer to track purchases and payments due at the point of sale, associate a unique identifier with the tab, and obtain authorization in real-time for a form of payment provided by customer.
11. The method of claim 10 , wherein processing the transaction in real-time includes communicating the transaction information from the back office subsystem to a financial processing network for settlement of the transaction.
12. The method of claim 11 , wherein processing the transaction in real-time includes communicating information relating to settlement of the transaction from the back office subsystem to the PDA in real-time.
13. The method of claim 10 further comprising supplying an application module to a merchant.
14. The method of claim 13 further comprising providing the application module with access to the back office subsystem.
15. A method for processing a transaction between a merchant in possession of products and a customer for one of the products, the system comprising:
collecting transaction information from the customer using a personal digital assistant (PDA);
generating at least one tab for at least one customer to track purchases and payments due at the point of sale;
wirelessly communicating the transaction information from the PDA to a back office subsystem; and
processing the transaction and performing inventory tracking in real-time using the back office subsystem,
wherein generating the at least one tab further includes:
associating a unique identifier with the tab, and
obtaining authorization in real-time for a form of payment provided by customer.
16. The method of claim 15 further comprising communicating the transaction information to an application module.
17. The method of claim 15 further comprising configuring the PDA.
18. The method of claim 17 , wherein configuring the PDA includes communicating initial information to the PDA.
19. The system of claim 1 , wherein the PDA tab is closed out after customer purchases are complete and payment has been received.
20. The method of claim 10 , wherein the PDA tab is closed out after customer purchases are complete and payment has been received.
21. The method of claim 15 , wherein the PDA tab is closed out after customer purchases are complete and payment has been received.
22. The system of claim 1 , wherein the PDA tab for each customer is associated with a unique identifier comprising at least one of: customer name; cart or other number; and unique alpha-numeric character string.
23. The method of claim 10 , wherein the PDA tab for each customer is associated with a unique identifier comprising at least one of: customer name; cart or other number; and unique alpha-numeric character string.
24. The method of claim 15 , wherein the PDA tab for each customer is associated with a unique identifier comprising at least one of: customer name; cart or other number; and unique alpha-numeric character string.