Internet system for connecting healthcare providers and patients
An Internet-based system involves a database and search capabilities for connecting patients with healthcare providers, e.g., physicians, hospitals, nursing homes, treatment facilities, etc., and further enables such providers to reach patients with whom they may not otherwise come into contact. A patient may access the healthcare provider information through a search conducted using a search engine, such as Google, Yahoo, etc. Alternatively, a patient may access the company Web site's predetermined Web page that provides search capabilities on its database. A patient may research a healthcare provider based on criteria specified by the patient. Information provided to the patient may be in the form of a report, profile, ratings, etc., including patient-provided information, physician-verified information, and information verified by an independent third party. The verified information and ratings provided by the Web site enable patients to differentiate among healthcare providers and thereby select the provider that best meets their individual needs.
1. A computer-implemented method of providing healthcare provider information to potential patients, said method comprising:
receiving, by a Web server computer of a company providing a service for connecting healthcare providers with the potential patients, a request for information regarding a first healthcare provider, wherein the Web server computer comprises at least one computer processor and memory;
accessing healthcare provider-verified information about the first healthcare provider, wherein the healthcare provider-verified information is received from the first healthcare provider and comprises three or more from the group consisting of: specialty information, medical philosophy, gender, age, years in profession, years in practice, awards, honors, professional appointments, professional memberships, publications, languages, and hobbies;
compiling, by the at least one computer processor, patient-provided information regarding the first healthcare provider, wherein the patient-provided information comprises patient ratings from one or more past or current patients of the first healthcare provider, and wherein the patient ratings are received from an on-line patient experience survey completed on a company Web site by the one or more past or current patients of the first healthcare provider, and wherein the company Web site is managed by the company providing the service for connecting healthcare providers with the potential patients;
compiling information regarding the first healthcare provider verified by an independent third-party source, wherein the information verified by the independent third-party source comprises three or more from the group consisting of: board certification, licensure, disciplinary action information, medical school, medical internship, medical residency, and medical fellowship information;
creating, by the at least one computer processor, a healthcare provider report on the first healthcare provider using the healthcare provider-verified information, the patient-provided information, and the information verified by the independent third-party source, wherein the healthcare provider report on the first healthcare provider includes comparison ratings of healthcare providers; and
providing access to the healthcare provider report on the first healthcare provider over a computer network.
2. The method as defined in claim 1 , wherein the patient-provided information is obtained through data collected through the method comprising:
the one or more past or current patients of the first healthcare provider accessing a report on the first healthcare provider over the computer network;
the one or more past or current patients selecting to complete the on-line patient experience survey;
the one or more past or current patients completing the experience survey and providing an e-mail address; and
transmitting the completed experience survey to the Web server of the company providing the service for connecting healthcare providers with the potential patients.
3. The method as defined in claim 2 , further comprising a method for verifying and compiling the data, the method comprising:
determining whether a first past or current patient has completed a maximum number of surveys for a predetermined time period;
if the first past or current patient has not reached the maximum number of surveys, transmitting a confirmation e-mail to the e-mail address provided;
determining if the confirmation e-mail was successfully transmitted; and
if the e-mail was successfully transmitted, compiling the data provided by the first past or current patient with other relevant data in a company database comprised of healthcare provider information.
4. The method as defined in claim 1 , wherein the healthcare provider report includes a hyperlink to an affiliated hospital, medical center, or other type of treatment center.
5. The method as defined in claim 1 , wherein the access to the healthcare provider report is obtained through a predetermined Web page that provides search capabilities for a database comprised of healthcare provider information.
6. The method as defined in claim 5 , wherein the search capabilities permit a search based on one or more from the group consisting of: name, medical specialty, gender, state, city, procedure, diagnosis, procedure, and location criteria.
7. The method as defined in claim 6 , wherein the search of the database produces a results list of one or more healthcare providers satisfying the search criteria, wherein the results list includes the first healthcare provider.
8. The method as defined in claim 7 , wherein the results list further includes an advertisement for the first healthcare provider with a hyperlink to information on the first healthcare provider.
9. The method as defined in claim 7 , further comprising:
determining from the results list whether a particular healthcare provider is a member of the company managing the Web site; and
if the particular healthcare provider is a member of the company managing the Web site, providing enhanced services for the member healthcare provider on the Web site.
10. The method as defined in claim 9 , wherein the enhanced services comprise making report information on the member healthcare provider available at no charge to the potential patients.
11. The method as defined in claim 9 , wherein the enhanced services comprise favorable positioning in the results list.
12. The method as defined in claim 1 , further comprising:
maintaining a record of whether the healthcare provider report on the first healthcare provider should be made available to a first potential patient at no charge; and
requiring payment of a fee to access the healthcare provider report on the first healthcare provider if the report is not recorded as being available at no charge.
13. The method as defined in claim 12 , wherein the required fee is adjusted to account for applicable discounts.
14. The method as defined in claim 1 , wherein the first healthcare provider is a physician.
15. An on-line information system for connecting healthcare providers with potential patients, the system comprising:
at least one computer processor; and
memory coupled with and readable by the at least one computer processor and comprising a series of instructions that, when executed by the at least one computer processor, cause the at least one computer processor to:
receive a request for information regarding a first healthcare provider;
access healthcare provider-verified information about the first healthcare provider, wherein the healthcare provider-verified information is received from the first healthcare provider and comprises three or more from the group consisting of: specialty information, medical philosophy, gender, age, years in profession, years in practice, awards, honors, professional appointments, professional memberships, publications, languages, and hobbies;
compile patient-provided information regarding the first healthcare provider, wherein the patient-provided information comprises patient ratings from one or more past or current patients of the first healthcare provider, and wherein the patient ratings are received from an on-line patient experience survey completed on a company Web site by the one or more past or current patients of the first healthcare provider, and wherein the company Web site is managed by a company providing a service for connecting healthcare providers with the potential patients;
compile healthcare provider information regarding the first healthcare provider verified by an independent third-party source, wherein the information verified by the independent third-party source comprises three or more from the group consisting of: board certification, licensure, disciplinary action information, medical school, medical internship, medical residency, and medical fellowship information;
create a healthcare provider report on the first healthcare provider using the healthcare provider-verified information, the patient-provided information, and the information verified by the independent third-party source, wherein the healthcare provider report on the first healthcare provider includes comparison ratings of healthcare providers; and
provide access to the healthcare provider report on the first healthcare provider over a computer network.
16. The on-line information system defined in claim 15 , wherein:
the healthcare provider report is obtained through one or more from the group consisting of: a predetermined Web page that provides search capabilities on its database and a third-party search engine; and
the search capabilities of the predetermined Web page permit searching based on one or more from the group consisting of: name, medical specialty, gender, state, city, procedure, diagnosis, and location criteria.
17. The on-line information system defined in claim 16 , wherein the at least one computer processor:
produces a results list of one or more healthcare providers satisfying received search criteria, wherein the results list includes the first healthcare provider;
determines from the results list whether the first healthcare provider is a member of the company managing the Web site; and
if the first healthcare provider is a member of the company managing the Web site, provides enhanced services for the member healthcare provider on the Web site, wherein the enhanced services comprise making report information on the member healthcare provider available at no charge to the potential patients.