IP Library Granted Patent US 8,948,357
Granted Patent B2
US 8,948,357 · App. 11/754,075 · Granted Feb 3, 2015

Method and system for non-traditional directory assistance

Inventors: Thomas A. Rand (Allen, TX); Erik Trusler (St. Louis, MO); Timothy Sheridan (Arroyo Grande, CA); Gary Alpert (San Ramon, CA); Denise Archibald (Carol Stream, IL); Nelson Cain (McKinney, TX); Debra J. Wilke (Sunset Hills, MO); Gary Hensley (San Antonio, TX); Janie Mercado Braun (Canyon Lake, TX); Denise Perry (Guilford, CT); Sidney A. Minnick, Jr. (Plano, TX); Jeffrey C. Reid (West Sacramento, CA)
Assignee: AT&T Intellectual Property I, L.P.
H04M3/4931H04M3/4878H04M2242/15
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Quick Facts
Patent No.
US 8,948,357
App. No.
11/754,075
Granted
Feb 3, 2015
Kind
B2
Abstract

A directory assistance service includes a database and an interface module. The database stores a set of audio advertisements, and the audio advertisements are priced based on a tiered pricing model. The interface module is in communication with the database and receives a directory assistance request from a caller, plays the caller one or more audio advertisements from the database, and charges an advertiser for playing the audio advertisements based on the tiered pricing model.

Claims (38)

1. A directory assistance service system comprising:

a memory that stores instructions;

a processor that executes the instructions to perform operations, the operations comprising:

storing a set of audio advertisements priced on a tiered pricing model, wherein the set of audio advertisements are placed in different tiers based on a size of an advertiser associated with a particular advertisement, a type of business of the advertiser, and a number of locations of the advertiser; and

receiving a directory assistance request from a caller;

selecting an audio advertisement from the set of audio advertisements;

playing, to the caller, the audio advertisement that is selected from the set of audio advertisements and

charging, based on the tiered pricing model, the advertiser for playing the audio advertisement that is selected from the set of audio advertisements, wherein the set of audio advertisements is rotated for selection, and wherein the audio advertisement that is selected from the set of audio advertisements is rotated more frequently in response to the advertiser paying more for the audio advertisement that is selected from the set of audio advertisements.

2. The directory assistance service system of claim 1 wherein the directory assistance request is free of charge to the caller.

3. The directory assistance service system of claim 1 further comprising a routing module configured to connect the caller to the advertiser.

4. The directory assistance service system of claim 1 wherein the audio advertisement that is selected from the set of audio advertisements is played based on a location of the caller.

5. The directory assistance service system of claim 1 wherein one of the set of audio advertisements includes a verbal coupon.

6. The directory assistance service system of claim 1 wherein the set of audio advertisements includes a different audio advertisement for a different advertiser requested in the directory assistance request.

7. The directory assistance service system of claim 1 wherein a level of the tiered pricing model is based on a value to the advertiser of the directory assistance request.

8. A method comprising:

storing a set of audio advertisements priced on a tiered pricing model, wherein the set of audio advertisements are placed in different tiers based on a size of an advertiser associated with a particular advertisement, a type of business of the advertiser, and a number of locations of the advertiser;

receiving a directory assistance request from a caller;

selecting, by utilizing instructions from memory that are executed by a processor, an audio advertisement from the set of audio advertisements;

playing, to the caller, the audio advertisement that is selected from the set of audio advertisements; and

charging, based on the tired pricing model, the advertiser for playing the audio advertisement that is selected from the set of audio advertisements, wherein the set of audio advertisements is rotated for selection, and wherein the audio advertisement that is selected from the set of audio advertisements is rotated more frequently in response to the advertiser paying more for the audio advertisement that is selected from the set of audio advertisements.

9. The method of claim 8 wherein selecting the audio advertisement further comprises selecting the audio advertisement to be played based on a location of the caller.

10. The method of claim 8 further comprising connecting the caller to the advertiser.

11. The method of claim 8 wherein storing the set of audio advertisements further comprises storing one of the set of audio advertisements that includes a verbal coupon.

12. The method of claim 8 further comprising:

including a different audio advertisement of a different advertiser requested during the directory assistance request of the caller in the set of audio advertisements.

13. The method of claim 8 wherein storing the set of audio advertisements priced on the tiered pricing model further comprises including a level of the tiered pricing model that is based on a value to the advertiser of the directory assistance request.

14. A computer readable device comprising a plurality of instructions, which when loaded and executed by a processor, cause the processor to perform operations, the operations comprising:

storing a set of audio advertisements priced on a tiered pricing model, wherein the set of audio advertisements are placed in different tiers based on a size of an advertiser associated with a particular advertisement, a type of business of the advertiser, and a number of locations of the advertiser;

receiving a directory assistance request from a caller;

selecting an audio advertisement from the set of audio advertisements;

playing, to the caller, the audio advertisement that is selected from the set of audio advertisements; and

charging, based on the tiered pricing model, the advertiser for playing the audio advertisement that is selected from the set of audio advertisements, wherein the set of audio advertisements is rotated for selection, and wherein the audio advertisement that is selected from the set of audio advertisements is rotated more frequently in response to the advertiser paying more for the audio advertisement that is selected from the set of audio advertisements.

15. The computer readable device of claim 14 wherein the directory assistance request is free of charge to the caller.

16. The computer readable device of claim 14 wherein the audio advertisement selected from the set of audio advertisements is selected based on a location of the caller.

17. The computer readable device of claim 14 wherein the set of audio advertisements includes a different audio advertisement of a different advertiser requested during the directory assistance request of the caller.

18. The computer readable device of claim 14 wherein one of the set of audio advertisements includes a verbal coupon.

19. The computer readable device of claim 14 further comprising instructions to connect the caller to the advertiser.

20. The computer readable device of claim 14 wherein a level of the tiered pricing model is based on a value to the advertiser of the directory assistance request.

Assignments (2)
CHANGE OF NAME Recorded Aug 20, 2015
From: AT&T KNOWLEDGE VENTURES, L.P.
To: AT&T INTELLECTUAL PROPERTY I, L.P.
Reel/Frame 036408/0015 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 21, 2007
From: RAND, THOMAS A.; TRUSLER, ERIK; SHERIDAN, TIMOTHY; ALPERT, GARY; ARCHIBALD, DENISE; WILKE, DEBRA J.; HENSLEY, GARY; BRAUN, JANIE MERCADO; PERRY, DENISE; MINNICK, SIDNEY A., JR.; REID, JEFFREY C.
To: AT&T KNOWLEDGE VENTURES, L.P.
Reel/Frame 019861/0562 →
Continuity (1)
Related Publication 20080292071A1 · Nov 27, 2008