SYNCHRONIZED VOICE AND DATA SYSTEM
A method includes sending data content ( 32 ) to user ( 12 ) of a mobile device during a telephone call. The content may be a web page, it may be text, video, images, audio, etc. The method may include coupling a web session with a voice session.
1 - 39 . (canceled)
40 . A method comprising:
sending, from an IVR (interactive voice response), an activator for a web session to a mobile communication device engaged in a voice session with said IVR; and
once said web session is activated, synchronizing said web session and said voice session for said mobile communication device.
41 . The method according to claim 40 and wherein said activator is an SMS (short message service) message.
42 . The method according to claim 40 and wherein said activator includes a URL for said web session.
43 . The method according to claim 42 and wherein said URL includes an indicator of said voice session.
44 . A method comprising:
initiating a web session coupled to a voice session of a mobile communication device with an IVR server without input from the person who initiated said voice session; and
displaying said web session on said mobile communication device at least during a part of said voice session.
45 . The method according to claim 44 and wherein said initiating comprises:
capturing an SMS from said IVR server to said mobile communication device;
interpreting a URL of a synchronizable website embedded in said SMS; and
bringing a web browser to the foreground opened to said URL.
46 . The method according to claim 45 and wherein said initiating comprises said IVR server receiving a phone number of said mobile communication device via caller_id and sending said SMS to said phone number.
47 . The method according to claim 44 and wherein said web session has advertising content therein.
48 . The method according to claim 44 and also comprising triggering at least one action in said voice session in response to an action by a user in said web session.
49 . The method according to claim 44 and also comprising triggering at least one action in said web session in response to an action by a user in said voice session.
50 . The method according to claim 44 and wherein said mobile communication device is one of: a cellular telephone and a personal digital assistant.
51 . A method implementable by an IVR (interactive voice response) server, the method comprising:
engaging in a voice session with a mobile communication device; and
sending SMS (short message service) messages to said mobile communication device with data relevant to said voice session.
52 . The method according to claim 51 and also comprising, prior to said sending, receiving a telephone number of said mobile communication device from caller_id.