IP Library Granted Patent US 8,291,382
Granted Patent B2
US 8,291,382 · App. 12/177,187 · Granted Oct 16, 2012

Maintenance assessment management

Assignee: International Business Machines Corporation
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Quick Facts
Patent No.
US 8,291,382
App. No.
12/177,187
Granted
Oct 16, 2012
Kind
B2
Abstract

A computer-implemented method, system, and computer program product for assessing environment specific maintenance actions are provided. The method includes identifying a maintenance update for a specific environment including one or more computer systems, where the maintenance update addresses one or more known problems. The method also includes applying factors to determine an assessment index for the one or more known problems as a function of the specific environment. The assessment index indicates a level of installation criticality relative to the specific environment. The method further includes outputting an installation recommendation for the identified maintenance update in response to determining the assessment index.

Claims (36)

1. A computer-implemented method for assessing environment specific maintenance actions, comprising:

identifying a maintenance update for a specific environment including one or more computer systems, wherein the maintenance update addresses a known problem;

applying factors to determine an assessment index for the known problem as a function of the specific environment, wherein the assessment index indicates a level of installation criticality relative to the specific environment;

outputting an installation recommendation for the identified maintenance update in response to determining the assessment index;

establishing a weighting value for each of the factors;

applying the weighting value to each of the factors to determine the assessment index;

storing user decisions regarding installation of the maintenance update; and

wherein the factors include a level of importance as a function of one or more defect attributes associated with the known problem, a level of exposure to the known problem in the specific environment, and policies of the specific environment;

wherein the polices include an acceptable age of the maintenance update and specific components.

2. The method of claim 1 wherein the one or more defect attributes include a classification and a symptom of the known problem.

3. The method of claim 1 wherein the level of exposure is determined by comparing problem triggers to the specific environment and further determined by pervasiveness of the known problem.

4. A computer system including center processing unit for maintenance assessment management, comprising:

a service inventory identifying a specific environment of the system; and

a maintenance assessment tool (MAT) executing on a user system that includes a storage medium readable by a processing circuit and storing instructions for execution by the processing circuit for implementing a method performed by the MAT, the method comprising:

identifying a maintenance update for the specific environment, wherein the maintenance update addresses a known problem;

applying factors to determine an assessment index for the known problem as a function of the specific environment, wherein the assessment index indicates a level of installation criticality relative to the specific environment;

outputting an installation recommendation for the identified maintenance update in response to determining the assessment index;

establishing a weighting value for each of the factors;

applying the weighting value to each of the factors to determine the assessment index;

storing user decisions regarding installation of the maintenance update; and

wherein the factors include a level of importance as a function of one or more defect attributes associated with the known problem, a level of exposure to the known problem in the specific environment, and policies of the specific environment;

wherein the polices include an acceptable age of the maintenance update and specific components.

5. The system of claim 4 wherein the one or more defect attributes include a classification and a symptom of the known problem.

6. The system of claim 4 wherein the level of exposure is determined by comparing problem triggers to the specific environment and further determined by pervasiveness of the known problem.

7. A computer program product for assessing environment specific maintenance actions, the computer program product comprising:

a storage medium readable by a processing circuit and storing instructions for execution by the processing circuit for implementing a method, the method comprising:

identifying a maintenance update for a specific environment including one or more computer systems, wherein the maintenance update addresses a known problem;

applying factors to determine an assessment index for the known problem as a function of the specific environment, wherein the assessment index indicates a level of installation criticality relative to the specific environment;

outputting an installation recommendation for the identified maintenance update in response to determining the assessment index;

establishing a weighting value for each of the factors;

applying the weighting value to each of the factors to determine the assessment index; and

storing user decisions regarding installation of the maintenance update; and

wherein the factors include a level of importance as a function of one or more defect attributes associated with the known problem, a level of exposure to the known problem in the specific environment, and policies of the specific environment;

wherein the polices include an acceptable age of the maintenance update and specific components.

8. The computer program product of claim 7 wherein the one or more defect attributes include a classification and a symptom of the known problem.

9. The computer program product of claim 7 wherein the level of exposure is determined by comparing problem triggers to the specific environment and further determined by pervasiveness of the known problem.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jul 22, 2008
From: BRYANT, BARBARA J.; FAGEN, NICOLE M.; SPENCER, WILLIAM E.
To: INTERNATIONAL BUSINESS MACHINES CORPORATION
Reel/Frame 021269/0380 →
Continuity (1)
Related Publication 20100023933A1 · Jan 28, 2010