IP Library Granted Patent US 8,869,227
Granted Patent B2
US 8,869,227 · App. 12/371,377 · Granted Oct 21, 2014

System and method for remotely managing voicemail utilizing a set-top box

Inventors: Gary W. Lafreniere (Olathe, KS); David Emerson (Overland Park, KS); David Rondeau (Olathe, KS); Michael S. Goergen (Bend, OR)
Assignee: CenturyLink Intellectual Property LLC
H04M1/6505H04N21/4131H04M2201/42H04M3/53358H04N21/4882H04N21/43615H04M1/658H04M2203/253H04N21/4788H04N7/173
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Quick Facts
Patent No.
US 8,869,227
App. No.
12/371,377
Granted
Oct 21, 2014
Kind
B2
Abstract

A system and method for managing a voicemail system through a set-top box. A call may be received from a caller. The call is intercepted utilizing a voicemail system available through a network. The voicemail system is operable to store one or more messages. A user selection is received to access the voicemail system utilizing a set-top box. An interface for the voicemail system is displayed to a user. The interface is displayed on a display in communication with the set-top box. The one or more voicemail accounts are managed based on user input.

Claims (34)

1. A method for managing a voicemail system through a set-top box, the method comprising:

receiving a call from a caller;

intercepting the call utilizing a voicemail system, the voicemail system being operable to store the message, wherein the voicemail system is integrated within the set-top box, and wherein the message is stored locally at the set-top box;

associating caller information with the caller, wherein associating caller information with the caller includes retrieving a profile image of the caller from a social networking site;

displaying an indication that a message is available in response to the message being received;

receiving a user selection to access the voicemail system utilizing the set-top box;

displaying an interface for the voicemail system to a user utilizing the set-top box, the interface being displayed on a display in communication with the set-top box, wherein displaying the interface for the voicemail system includes displaying the caller information including the profile image of the caller associated with the message; and

managing one or more voicemail accounts based on user input communicated to the set-top box.

2. The method of claim 1 , wherein the user selection is a user selection of a channel associated with the voicemail system.

3. The method of claim 1 , wherein the user manages the one or more voicemail accounts remotely through an interactive voice response system.

4. The method of claim 1 , further comprising:

converting the message to text for display in the interface.

5. The method of claim 1 , further comprising:

receiving access information for managing the voicemail accounts through the set-top box.

6. The method of claim 1 , further comprising:

transferring one or more messages between the voicemail accounts based on user input through the interface.

7. The method of claim 6 , wherein the voicemail system converts the user input into commands utilized by each of the voicemail accounts.

8. The method of claim 1 , wherein the voicemail system and set-top box communicate through a portal.

9. A set-top box comprising:

a processor for executing a set of instructions;

a memory in communication with the processor, the memory operable to execute a set of instructions to:

receive a call from a caller;

intercept the call utilizing a voicemail system integrated within the set-top box, the voicemail system being operable to store one or more messages locally at the set-top box;

associating caller information with the caller, wherein associating caller information with the caller includes retrieving a profile image of the caller from a social networking site;

displaying an indication that the one or more messages are available wherein the indication is communicated to a display in communication with the set-top box in response to the one or more messages being received;

receive a user selection to access the voicemail system utilizing the set-top box;

display an interface for the voicemail system to a user utilizing the set-top box, the interface being displayed on a display in communication with the set-top box, wherein displaying the interface for the voicemail system includes displaying the caller information including the profile image of the caller associated with a message; and

manage one or more voicemail accounts based on user input communicated to the set-top box.

10. The set-top box of claim 9 , wherein the interface allows a user to manage the one or more messages and the one or more voicemail accounts visually.

11. The set-top box of claim 9 , wherein the user may provide user input for managing the one or more messages and the one or more voicemail accounts utilizing a remote control, wherein the remote control receives tactile and audible commands from the user.

12. The set-top box of claim 9 , wherein the set of instructions are further executed to:

further converts user input to commands that are utilized to communicate the one or more messages between the one or more voicemail accounts.

13. The set-top box of claim 9 , wherein the set of instructions are further executed to:

provide an interactive voice response system that the user accesses through a voice connection to manage the one or more messages and the one or more voicemail accounts.

Assignments (2)
CHANGE OF NAME Recorded Sep 15, 2014
From: EMBARQ HOLDINGS COMPANY, LLC
To: CENTURYLINK INTELLECTUAL PROPERTY LLC
Reel/Frame 033744/0182 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 13, 2009
From: LAFRENIERE, GARY W.; EMERSON, DAVID; RONDEAU, DAVID; GOERGEN, MICHAEL S.
To: EMBARQ HOLDINGS COMPANY, LLC
Reel/Frame 022269/0644 →
Continuity (2)
Provisional Application 61066059 · Feb 15, 2008
Related Publication 20090210917A1 · Aug 20, 2009