Systems, methods, and media for survey management

1. A method for survey management, comprising:

executing, by a processor of an application server, instructions stored in memory of the application server to perform steps of:

receiving purchase data via a computer network from a first digital device coupled to the computer network;

generating a targeted survey based on the purchase data;

transmitting a web link associated with the targeted survey to a second digital device coupled to the computer network;

receiving a survey response via the web link from the second digital device;

assigning a weight to the survey response;

transmitting the weighted survey response for display on a third digital device coupled to the computer network;

generating a score based on the survey response and the weight assigned to the survey response;

determining whether the generated score is below a threshold score;

generating a keyword based on invoice data and the survey response; and

generating an alert to the third digital device based on the keyword.

2. The method of claim 1 , further comprising generating a further alert, to the third digital device based on one of the score, the survey response, a name, and any combination thereof.

3. The method of claim 1 , further comprising if the generated score is below the threshold score, providing the survey response to a survey manager.

4. The method of claim 1 , wherein providing the survey response for display on the third digital device coupled to the computer network is performed in real time.

5. The method of claim 1 , wherein receiving information related to purchase data via the computer network from the first digital device coupled to the computer network includes:

receiving a data feed from a dealership; and

parsing the data feed to locate the purchase data.

6. The method of claim 1 , further comprising:

extracting a conveyance identifier from the survey response; and

categorizing the survey response to a group of survey responses based on the conveyance identifier.

7. The method of claim 1 , further comprising:

extracting an employee identifier from the survey response; and

categorizing the survey response to a group of survey responses based on the employee identifier.

8. The method of claim 1 , further comprising storing the purchase data in a database coupled to the computer network.

9. The method of claim 1 , wherein transmitting the survey response for display further comprises:

associating a category to the survey response; and

providing the survey response for display on the third digital device in association with the category.

10. The method of claim 1 , further comprising generating a report based on the survey response and the weight assigned to the survey response.

11. The method of claim 1 , wherein transmitting the survey response for display on the third digital device coupled to the computer network includes transmitting the survey response to a manufacturer of a conveyance, a dealer of a conveyance, and any combination thereof.

12. The method of claim 1 , further comprising:

receiving a comment based on the survey response to the survey via the computer network from the third digital device coupled to the computer network; and

providing the comment for display on the third digital device.

13. The method of claim 1 , further comprising transmitting the alert via the computer network to the third digital device based on the survey response.

14. The method of claim 1 , wherein the generating of the targeted survey based on the purchase data is performed by a processor.

15. The method of claim 1 , wherein the generating of the targeted survey comprises including at least one mandatory question.

16. The method of claim 1 , wherein the generating of the targeted survey comprises including at least one rotating question.

17. The method of claim 1 , wherein the weight assigned to the survey response is predefined.

18. The method of claim 1 , wherein the weight assigned to the survey response is computed based on a defined weight upon receipt of the survey response.

19. The method of claim 1 , wherein the weight assigned to the survey response is computed based on at least one numerical value associated with a plurality of survey responses in which a same survey response was received.

20. The method of claim 1 , further comprising searching the survey response for the keyword.

21. The method of claim 20 , further comprising grouping a set of survey responses based on an identification of the keyword.

22. The method of claim 1 , further comprising assigning a keyword identifier to data in the survey response.

23. The method of claim 1 , further comprising:

searching for adjectives in a keyword database; and

searching for corresponding nouns in the survey response based on identified adjectives.

24. The method of claim 1 , further comprising displaying the survey data associated with the keyword.

25. A method for survey management, comprising:

executing, by a processor of an application server, instructions stored in memory of the application server to perform steps of:

receiving purchase data via a computer network from a first digital device coupled to the computer network;

generating a targeted survey based on the purchase data;

transmitting a web link associated with the targeted survey to a second digital device coupled to the computer network;

receiving a survey response via the web link from the second digital device;

assigning a weight to the survey response;

transmitting the weighted survey response for display on a third digital device coupled to the computer network;

generating a score based on the survey response and the weight assigned to the survey response;

defining a set of keywords based on at least one of a dealership identifier and a manufacturer identifier;

determining whether the generated score is below a threshold score; and

generating an alert to the third digital device based on a keyword in the survey response, wherein the keyword includes one of the set of keywords.

26. A method for survey management, comprising:

executing, by a processor of an application server, instructions stored in memory of the application server to perform steps of:

receiving purchase data via a computer network from a first digital device coupled to the computer network;

generating a targeted survey based on the purchase data;

transmitting a web link associated with the targeted survey to a second digital device coupled to the computer network;

receiving a survey response via the web link from the second digital device;

assigning a weight to the survey response;

transmitting the weighted survey response for display on a third digital device coupled to the computer network;

generating a score based on the survey response and the weight assigned to the survey response;

searching the survey response for nouns in a keyword database;

searching for corresponding adjectives in the survey response based on identified nouns;

determining whether the generated score is below a threshold score; and

generating an alert to the third digital device based on the nouns and adjectives in the survey response.