SYSTEMS AND METHODS FOR TRAINING SECURITY OFFICERS
Systems and methods for training security officers are disclosed. A telecommunications node situated at a guard location may be operable to facilitate the presentation of training questions to a guard situated at the guard location. A training module may be operable to determine one or more training questions to communicate to the telecommunications node based at least in part on a predetermined condition. The training module may further be operable to communicate the one or more training questions to the telecommunications node via a network and to receive a respective answer to each of the one or more training questions from the telecommunications node. The training module may further be operable to determine whether the received answers are correct.
1 . A guard training system, comprising:
a telecommunications node situated at a guard location, the telecommunications node operable to facilitate the presentation of training questions to a guard situated at the guard location; and
a training module operable to:
determine one or more training questions to communicate to the telecommunications node based at least in part on a predetermined condition;
communicate the one or more training questions to the telecommunications node via a network;
receive a respective answer to each of the one or more training questions from the telecommunications node; and
determine whether the received answers are correct.
2 . The guard training system of claim 1 , wherein the predetermined condition comprises one of a clocking in by the guard, a clocking out by the guard, a log-in by the guard to a device utilized to complete a guard tour, or a commencement of a guard tour.
3 . The guard training system of claim 1 , wherein the training module is further operable determine and store one or more statistics based at least in part on the received answers.
4 . The guard training system of claim 1 , wherein the training module is operable to determine one or more training questions based at least in part on answers previously received from the telecommunications node.
5 . The guard training system of claim 1 , wherein the telecommunications node comprises a communicator operable to collect data associated with one or more tour points of a guard tour.
6 . The guard training system of claim 5 , wherein the communicator is further operable to transmit the collected data via the network to a monitoring center at a point in time proximate to the time at which the data is collected at each of the one or more tour points.
7 . The guard training system of claim 6 , wherein the monitoring center is further operable to identify at least one exception based on the collected data and to transmit a message to the communicator based at least in part on the identified at least one exception.
8 . A method for training a security guard, the method comprising:
determining one or more training questions for presentation to a guard based at least in part on identifying a predetermined condition;
communicating the one or more training questions to a telecommunications node situated at a guard location for presentation to the guard;
receiving a respective answer to each of the one or more training questions from the telecommunications node; and
determining whether the received answers are correct,
wherein the above steps are performed by one or more computers associated with a guard training system.
9 . The method of claim 8 , wherein the predetermined condition comprises one of a clocking in by the guard, a clocking out by the guard, a log-in by the guard to a device utilized to complete a guard tour, or a commencement of a guard tour.
10 . The method of claim 8 , further comprising:
determining and storing one or more statistics based at least in part on the received answers.
11 . The method of claim 8 , determine one or more training questions comprises determining one or more training questions based at least in part on answers previously received from the telecommunications node.
12 . The method of claim 8 , wherein communicating the one or more questions to a telecommunications node comprises communicating the one or more questions to a communicator operable to collect data associated with one or more tour points of a guard tour.
13 . The method of claim 12 , further comprising:
receiving, at a monitoring center from the communicator via the network, the collected data at a point in time proximate to the time at which the data is collected at each of the one or more tour points.
14 . The method of claim 13 , further comprising:
identifying at least one exception based on the collected data; and
communicating a message to the communicator based at least in part on the identified at least one exception.
15 . A guard training system, comprising:
a communicator operable to collect data associated with one or more tour points of a guard tour and further operable to display training questions to a guard utilizing the communicator; and
a training module operable to:
determine one or more training questions to communicate to the guard based at least in part on a predetermined condition;
communicate the one or more training questions to the communicator via a network;
receive a respective answer to each of the one or more training questions from the communicator; and
determine whether the received answers are correct.
16 . The guard training system of claim 15 , wherein the predetermined condition comprises one of a clocking in by the guard, a clocking out by the guard, a log-in by the guard to a device utilized to complete a guard tour, or a commencement of a guard tour.
17 . The guard training system of claim 15 , wherein the training module is further operable determine and store one or more statistics based at least in part on the received answers.
18 . The guard training system of claim 15 , wherein the training module is operable to determine one or more training questions based at least in part on answers previously received from the communicator.
19 . The guard training system of claim 15 , wherein the communicator is further operable to transmit the collected data via the network to a monitoring center at a point in time proximate to the time at which the data is collected at each of the one or more tour points.
20 . The guard training system of claim 19 , wherein the communicator is further operable to transmit the collected data via the network to the monitoring center at a point in time proximate to the time at which the data is collected at each of the one or more tour points.