IP Library Granted Patent US 7,801,292
Granted Patent B2
US 7,801,292 · App. 12/615,898 · Granted Sep 21, 2010

Integrated chat client with receiving party choice

Assignee: AT&T Intellectual Property I, L.P.
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Quick Facts
Patent No.
US 7,801,292
App. No.
12/615,898
Granted
Sep 21, 2010
Kind
B2
Abstract

Phone systems for an integrated chat client service are provided. A representative phone system includes a call processing system operable to check a chat server for accessibility of a calling party chat client associated with a calling party and coupled to the internet, the call processing system being further operable to prompt a called party to select to talk or chat. Methods to connect telephone calls and answer telephone calls are also provided.

Claims (37)

1. A method for inviting a sending party and a receiving party to conduct a chat communication comprising:

at least one network element sending an indication signifying an incoming voice call to the receiving party;

in response to the receiving party being available for a chat session and after the receiving party answers the voice call, the at least one network element prompting the receiving party with an option to chat via a chat session or to talk via a voice connection; and

in response to the receiving party choosing to chat, the at least one network element terminating the voice call and initiating a chat session between the receiving party and the sending party.

2. The method of claim 1 , further comprising:

connecting the receiving party with the sending party via the voice connection when the receiving party chooses to talk via the voice connection.

3. The method of claim 1 , wherein the receiving party is invited to conduct a chat communication by a recorded voice message from an interactive voice recording system.

4. The method of claim 1 , further comprising:

registering the receiving party with a network server to make the receiving party available for chat sessions.

5. The method of claim 1 , wherein the receiving party is invited to conduct a chat communication if an accessible chat client is detected for the sending party and the preference from the sending party indicates that the sending party prefers to receive a chat invitation.

6. The method of claim 1 , wherein the chat communication is conducted between a communication device of the sending party and a communication device of the receiving party, the communication devices comprising wireless telephones.

7. The method of claim 1 , wherein the chat communication is conducted between a communication device of the sending party and a communication device of the receiving party, the communication devices comprising computers.

8. The method of claim 1 , wherein the network element comprises a hardware processor.

9. The method of claim 1 , further comprising:

instructing a chat server to send the chat session invitations to the receiving party and the sending party.

10. A non-transitory computer readable storage medium having a program with instructions for inviting a sending party and a receiving party to conduct a chat communication, the program, when executed by a processor, causes the processor to perform:

sending an indication signifying an incoming voice call to the receiving party;

in response to the receiving party being available for a chat session and after the receiving party answers the voice call, prompting the receiving party with an option to chat via a chat session or to talk via a voice connection; and

in response to the receiving party choosing to chat, terminating the voice call and initiating a chat session between the receiving party and the sending party.

11. The computer readable storage medium of claim 10 , further performing:

connecting the receiving party with the sending party via the voice connection when the receiving party chooses to talk via the voice connection.

12. The computer readable storage medium of claim 10 , wherein the receiving party is invited to conduct a chat communication by a recorded voice message from an interactive voice recording system.

13. The computer readable storage medium of claim 10 , further comprising:

registering the receiving party with a network server to make the receiving party available for chat sessions.

14. The computer readable storage medium of claim 10 , wherein the receiving party is invited to conduct a chat communication if an accessible chat client is detected for the sending party and the preference from the sending party indicates that the sending party prefers to receive a chat invitation.

15. The computer readable storage medium of claim 10 , wherein the chat communication is conducted between a communication device of the sending party and a communication device of the receiving party, the communication devices comprising wireless telephones.

16. The computer readable storage medium of claim 10 , wherein the chat communication is conducted between a communication device of the sending party and a communication device of the receiving party, the communication devices comprising computers.

17. The computer readable storage medium of claim 10 , further performing:

instructing a chat server to send the chat session invitations to the receiving party and the sending party.

18. A system for inviting a sending party and a receiving party to conduct a chat communication comprising:

means for sending an indication signifying an incoming voice call to the receiving party;

means for, after the receiving party answers the voice call, prompting the receiving party with an option to chat via a chat session or to talk via a voice connection in response to the receiving party being available for a chat session; and

means for terminating the voice call and initiating a chat session between the receiving party and the sending party in response to the receiving party choosing to chat.

19. The system of claim 18 further comprising:

means for connecting the receiving party with the sending party via the voice connection when the receiving party chooses to talk via the voice connection.

20. The system of claim 18 further comprising:

means for instructing a chat server to send the chat session invitations to the receiving party and the sending party.

Assignments (7)
CHANGE OF NAME Recorded Jul 8, 2019
From: 24/7 CUSTOMER, INC.
To: [24]7.AI, INC.
Reel/Frame 049688/0636 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 29, 2016
From: AT&T INTELLECTUAL PROPERTY I, L.P.
To: 24/7 CUSTOMER, INC.
Reel/Frame 037627/0913 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 28, 2015
From: AT&T DELAWARE INTELLECTUAL PROPERTY, INC.
To: AT&T INTELLECTUAL PROPERTY I, L.P.
Reel/Frame 036671/0255 →
CHANGE OF NAME Recorded Sep 28, 2015
From: AT&T BLS INTELLECTUAL PROPERTY, INC.
To: AT&T DELAWARE INTELLECTUAL PROPERTY, INC.
Reel/Frame 036699/0723 →
CHANGE OF NAME Recorded Sep 28, 2015
From: BELLSOUTH INTELLECTUAL PROPERTY CORPORATION
To: AT&T INTELLECTUAL PROPERTY, INC.
Reel/Frame 036701/0901 →
CHANGE OF NAME Recorded Sep 28, 2015
From: AT&T INTELLECTUAL PROPERTY, INC.
To: AT&T BLS INTELLECTUAL PROPERTY, INC.
Reel/Frame 036701/0965 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 22, 2010
From: GAO, XIAOFENG; SCOTT, DAVID
To: BELLSOUTH INTELLECTUAL PROPERTY CORPORATION
Reel/Frame 024574/0207 →
Continuity (5)
Continuation 1218935500 · Aug 11, 2008
Continuation 1175539900 · May 30, 2007
Continuation 1122206300 · Sep 8, 2005
Continuation 1015937700 · May 30, 2002
Related Publication 20100054434A1 · Mar 4, 2010