IP Library Granted Patent US 8,238,529
Granted Patent B1
US 8,238,529 · App. 12/627,854 · Granted Aug 7, 2012

System apparatus and method for applying voice mail short codes in a broadcast message system

Assignee: Groupcast, LLC
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Quick Facts
Patent No.
US 8,238,529
App. No.
12/627,854
Granted
Aug 7, 2012
Kind
B1
Abstract

An apparatus for bypassing outgoing voice mail greetings automatically in a broadcast messaging system has a processor in operative communication with an NPANXX database, an NPAC database, an OCN database and a voice mail short code database. The processor is configured to retrieve a telephone number to be called and to identify for the telephone number an OCN from the NPANXX database, identify a current carrier from the OCN database, and to identify a voice mail short code from the voice mail short code database. The processor then associates the current correct voice mail short code with the telephone number to be called.

Claims (24)

1. An apparatus for bypassing outgoing voice mail greetings in a broadcast messaging system comprising:

a processor;

said processor being in operative communication with an NPANXX database, an OCN database and a voice mail short code database;

said processor being configured to retrieve a telephone number to be called and to identify for the telephone number an OCN from said NPANXX database, and to identify a current carrier for the telephone number from said OCN database, and to identify a voice mail short code for the telephone number from said voice mail short code database; and said processor being further configured to associate said voice mail short code with the telephone number to be called;

said processor being further in operative communication with a NPAC database, said processor being further configured to flag the telephone number to be called as a cellular telephone if the telephone number to be called is found in said NPAC database;

said processor being further configured to process said NPAC identification step before processing said NPANXX identification step, said OCN identification step, said voice mail short code identification step and said voice mail short code association step;

said processor being further configured to process said NPANXX identification step, said OCN identification step, said voice mail short code identification step and said voice mail short code association step only if said NPAC identification step flags the telephone number to be called is flagged as a cellular telephone;

said processor being further configured to retrieve a call list from a call list database, said call list having telephone numbers to be called;

said processor being further configured to retrieve a telephone number to be called from said retrieved call list; said processor being in operative communication with a communications network and being configured to call the retrieved telephone number to be called and to apply the voice mail short code associated with the telephone number called when a voice mail outgoing greeting is detected such that the broadcast message is not cut off by an outgoing voice mail greeting message.

2. The apparatus of claim 1 further comprising said processor being in operative communication with a communications network and being configured to call the telephone number to be called and to apply the voice mail short code associated with the telephone number called when a voice mail outgoing greeting is detected.

3. The apparatus of claim 1 further comprising said voice mail short code database being compiled from empirical data.

4. The apparatus of claim 3 further comprising said empirical data is gathered from call history databases, or manually.

5. The apparatus of claim 3 further comprising said empirical data is gathered from manual discovery.

6. The apparatus of claim 1 further comprising said association of the telephone number with said voice mail short code is stored in a memory.

7. The apparatus of claim 1 further comprising said association of the telephone number with said voice mail short code is stored for a time longer than a duration of the broadcast message in which the telephone number is called.

8. The apparatus of claim 1 further comprising said association of the telephone number with said voice mail short code is executed during the broadcast message in which the telephone number is called.

9. The apparatus of claim 7 further comprising said association of the telephone number with said voice mail short code is updated during the broadcast message in which the telephone number is called.

10. A system for bypassing outgoing voice mail greetings in a broadcast messaging system comprising:

a processor, said processor being in operative communication with an NPANXX database, an OCN database and a voice mail short code database;

said processor being further configured to retrieve a call list from a call list database, said call list having a plurality of telephone numbers to be called;

said processor being further configured to retrieve a telephone number to be called from said retrieved call list;

said processor being configured to identify for the telephone number to be called an OCN from said NPANXX database, and to identify a current carrier for the telephone number to be called from said OCN database, and to identify a voice mail short code for the telephone number to be called from said voice mail short code database;

said processor being further configured to associate said voice mail short code with the telephone number to be called;

said processor further being in operative communication with a communications network and being configured to call the retrieved telephone number to be called and to apply said voice mail short code associated with the telephone number called when a voice mail outgoing greeting is detected such that the broadcast message is not cut off by the outgoing voice mail greeting message.

Assignments (4)
OMNIBUS ASSIGNMENT OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS (FIRST LIEN) Recorded Oct 10, 2017
From: WEST INTERACTIVE SERVICES CORPORATION (F/K/A COBALT ACQUISITION COMPANY, LLC)
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044217/0410 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 4, 2014
From: GROUPCAST, LLC
To: COBALT ACQUISITION COMPANY, LLC
Reel/Frame 034377/0141 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 19, 2010
From: MOORE, JOE HARLEY; LINDEMANN, JOHN WILLIAM, III; HADZISABIC, AIDA
To: GROUPCAST, LLC
Reel/Frame 024409/0699 →