IP Library › Assignment 069438/0775
Patent Assignment
Reel/Frame 069438/0775

Omnibus Assignment of Security Interest in Intellectual Property

Recorded: 2024-11-25 Pages: 92
Assignor
Assignee
WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
1100 NORTH MARKET STREET, ATTENTION: JOSEPH B. FEIL, WILMINGTON, DELAWARE, 19801
Covered Properties (558)
Methods and Apparatus for Intelligent Selection of Goods and Services in Telephonic and Electronic Commerce
Patent: 6,055,513 →
Application: 09/038,399 →
Methods and Apparatus for Intelligent, Purpose-Based Selection of Goods and Services in Telephonic and Electronic Commerce
Patent: 7,280,979 →
Application: 09/505,619 →
Method and Apparatus for Processing a Cardholder's Inquiry or Dispute About a Credit/Charge Card
Patent: 8,364,583 →
Application: 09/638,728 →
Individual Xml Message Processing Platform
Patent: 7,062,535 →
Application: 09/661,499 →
Systems and Methods That Use Geographic Data to Intelligently Select Goods and Services to Offer in Telephonic and Electronic Commerce
Patent: 7,729,945 →
Application: 09/691,392 →
System, Method, and Business Method for Settling Micropayment Transactions to a Pre-Paid Instrument
Patent: 7,440,922 →
Application: 09/849,777 →
Method of Facilitating Contact Between a Consumer and a Requesting Entity
Patent: 8,280,761 →
Application: 09/883,149 →
System, Method, and Business Method for Settling Micropayment Transactions to a Pre-Paid Instrument
Patent: 7,739,162 →
Application: 09/907,725 →
Method, System, and Computer-Readable Media for Performing Speech Recognition of Indicator Tones
Patent: 6,819,758 →
Application: 10/057,837 →
Publication: US 2003/0118174
Apparatus and Method for Quantifying an Automation Benefit of an Automated Response System
Patent: 6,882,723 →
Application: 10/090,205 →
Apparatus and Method for Analyzing Routing of Calls in an Automated Response System
Patent: 6,879,685 →
Application: 10/090,210 →
Apparatus and Method for Monitoring Performance of an Automated Response System
Patent: 7,003,079 →
Application: 10/090,234 →
System and Method for Observing Calls to a Call Center
Patent: 6,970,554 →
Application: 10/090,264 →
Apparatus and Method for Analyzing an Automated Response System
Patent: 6,823,054 →
Application: 10/090,369 →
Apparatus and Method for Logging Events That Occur When Interacting with an Automated Call Center System
Patent: 6,904,143 →
Application: 10/090,395 →
System and Method for Assessing a Call Center
Patent: 6,922,466 →
Application: 10/090,522 →
System and Method for Annotating Recorded Information from Contacts to Contact Center
Patent: 6,898,277 →
Application: 10/090,524 →
Apparatus and Method for Visually Representing Events in Calls Handled by an Automated Response System
Patent: 6,937,705 →
Application: 10/090,546 →
Apparatus and Method for Visually Representing Behavior of a User of an Automated Response System
Patent: 7,039,166 →
Application: 10/090,579 →
Automated File Delivery Systems and Methods
Patent: 7,721,280 →
Application: 10/186,162 →
Prepaid Calling Card Accounts Linked to Credit Card Accounts, with Methods for Creating and Managing the Same
Patent: 8,280,793 →
Application: 10/196,326 →
Methods and Apparatus for Intelligent Selection of Goods and Services in Telephonic and Electronic Commerce
Patent: 7,283,974 →
Application: 10/294,024 →
Publication: US 2003/0130904
Automatic Generation of Voice Content for a Voice Response System
Patent: 7,177,817 →
Application: 10/319,144 →
Methods, Computer-Readable Media, and Apparatus for Offering Users a Plurality of Scenarios Under Which to Conduct at Least One Primary Transaction
Patent: 7,437,313 →
Application: 10/335,061 →
Method and System for Content Driven Electronic Messaging
Patent: 7,177,909 →
Application: 10/385,036 →
Publication: US 2003/0233420
Graphical User Interface for Creating Content for a Voice-User Interface
Patent: 7,395,505 →
Application: 10/391,145 →
System, Method, and Computer-Readable Medium for Enabling Both Hearing and Hearing-Impaired Callers to Access a Resource
Patent: 6,965,664 →
Application: 10/603,583 →
Systems, Methods, and Computer-Readable Medium for Tracking, Reconciling, and Reporting on Dtmf Data and Voice Data Communicated Between Call Centers and Users
Patent: 7,529,362 →
Application: 10/607,504 →
Methods and Apparatus for Intelligent Selection of Goods and Services in Mobile Commerce
Patent: 8,712,857 →
Application: 10/675,934 →
Systems, Methods, and Computer-Readable Media for Gathering, Tabulating, and Reporting on Employee Performance
Patent: 8,364,509 →
Application: 10/675,935 →
Method of Dynamically Allocating Usage of a Shared Resource
Patent: 7,376,738 →
Application: 10/734,958 →
Publication: US 2005/0144281
Systems, Methods, and Computer-Readable Media for Expedited Access to Conference Calls
Patent: 7,474,634 →
Application: 10/812,854 →
Systems, Methods, and Computer-Readable Media for Enrolling Conferees for Expedited Access to Conferencing Services
Patent: 7,703,104 →
Application: 10/812,855 →
Employee Scheduling and Schedule Modification Method and Apparatus
Patent: 8,788,308 →
Application: 10/812,857 →
Methods and Apparatus for Conducting Conference Calls Using a Conferencing System Adapted to Operate Between a Circuit-Switched Network and a Packet-Switched Network
Patent: 7,583,657 →
Application: 10/814,595 →
Methods for Admitting Conference Call Hosts and Participants into Conference Calls
Patent: 7,617,280 →
Application: 10/814,861 →
Machine Assisted Speech Generation for a Conversational Voice Response System
Patent: 7,647,227 →
Application: 10/819,685 →
Methods and System for Providing Offers in Real Time While Preserving Confidential Information
Patent: 7,792,702 →
Application: 10/876,371 →
Method and System for Providing Offers in Real Time to Prospective Customers
Patent: 7,386,485 →
Application: 10/877,963 →
Method and System to Generate Finite State Grammars Using Sample Phrases
Patent: 8,396,712 →
Application: 10/928,684 →
Publication: US 2007/0276664
Methods, Computer-Readable Media, and Computer Program Product for Intelligent Selection of Items Encoded Onto Portable Machine-Playable Entertainment Media
Patent: 7,178,720 →
Application: 10/954,688 →
Method, system, and computer readable medium for comparing phonetic similarity of return words to resolve ambiguities during voice recognition
Patent: 8,494,855 →
Application: 10/960,198 →
Methods and Apparatus for Intelligent Selection of Goods and Services in Point-of-Sale Commerce
Patent: 8,315,909 →
Application: 11/022,312 →
Systems and Methods for Presenting End to End Calls and Associated Information
Patent: 8,102,973 →
Application: 11/063,759 →
Publication: US 2006/0188075
Call Redirect via Centralized Bridges
Patent: 8,238,536 →
Application: 11/100,323 →
Method, system, and computer readable medium for translating and redirecting calls
Patent: 8,665,758 →
Application: 11/297,807 →
Methods and Apparatus for Intelligent Selection of Goods and Services in Telephonic and Electronic Commerce
Patent: 8,306,908 →
Application: 11/368,271 →
Compilation, Analysis, and Graphic Representation of Call Data
Patent: 7,995,725 →
Application: 11/382,797 →
Individual Xml Message Processing Platform
Patent: 7,809,855 →
Application: 11/432,896 →
Publication: US 2006/0259562
Individual Xml Message Processing Platform
Patent: 7,711,849 →
Application: 11/432,991 →
Publication: US 2006/0259563
Individual Xml Message Processing Platform
Patent: 8,296,371 →
Application: 11/432,992 →
Publication: US 2006/0265462
Individual Xml Message Processing Platform
Patent: 8,386,569 →
Application: 11/433,133 →
Publication: US 2006/0259564
Method for Generating Sales of a Conversational Voice Response System
Patent: 8,060,415 →
Application: 11/468,704 →
Publication: US 2008/0059320
Maintaining a Work Schedule
Patent: 9,137,366 →
Application: 11/565,680 →
Publication: US 2008/0075268
Methods, Media, and Apparatus for Intelligent Selection of Items Encoded Onto Portable Machine-Readable Entertainment Media
Patent: 8,769,567 →
Application: 11/625,433 →
Method of Networking Marketing
Patent: 8,423,438 →
Application: 11/643,549 →
Publication: US 2008/0082422
Method and System for Content Driven Electronic Messaging
Patent: 7,533,152 →
Application: 11/652,861 →
Publication: US 2007/0192422
Automatic Speech Recognition Tuning Management
Patent: 8,694,309 →
Application: 11/673,663 →
Automatic Speech Recognition Tagging
Patent: 9,093,073 →
Application: 11/673,665 →
Automatic Speech Recognition Reporting
Patent: 9,015,047 →
Application: 11/673,667 →
International Conferencing via Globally Distributed Cascading Servers
Patent: 8,670,538 →
Application: 11/676,632 →
Real-Time Update of Location Information Regarding a Communications Device
Patent: 8,442,204 →
Application: 11/679,212 →
Publication: US 2007/0211692
Uma Network Controller That Provides Access Point Identifiers to a Location System
Patent: 8,483,718 →
Application: 11/680,001 →
Publication: US 2007/0213071
Method and Apparatus for Voice Recognition Unit Simulation
Patent: 8,670,972 →
Application: 11/759,659 →
Real-Time Feedback of Survey Results
Patent: 8,873,733 →
Application: 11/760,021 →
System, Method, and Computer-Readable Medium for Removing Credit Card Numbers from Both Fixed and Variable Length Transaction Records
Patent: 9,305,042 →
Application: 11/762,859 →
System, Method, and Computer-Readable Medium for Diagnosing a Conference Call
Patent: 8,675,853 →
Application: 11/765,503 →
System, Method, and Computer-Readable Medium for Verbal Control of a Conference Call
Patent: 8,060,366 →
Application: 11/778,884 →
Method, Medium, and System for Providing Leads to an Agent in Exchange for Credits
Patent: 8,112,321 →
Application: 11/857,544 →
Methods and Apparatus for Intelligent Selection of Goods and Services in Telephonic and Electronic Commerce
Patent: 7,996,279 →
Application: 11/859,933 →
System, Method and Computer Readable Medium for Providing Notifications
Patent: 7,747,695 →
Application: 11/926,878 →
Method, System and Computer-Readable Medium for Message Notification Delivery
Patent: 8,949,840 →
Application: 11/951,394 →
Method and Apparatus for Establishing a Conference Call Session with a Wireless Device
Patent: 8,346,231 →
Application: 11/970,588 →
Open Framework Definition for Speech Application Design
Patent: 8,595,013 →
Application: 12/028,082 →
Interactive Voice Response Data Collection Object Framework, Vertical Benchmarking, and Bootstrapping Engine
Patent: 8,868,424 →
Application: 12/028,093 →
Real-Time Adjustment for Better Caller Experience
Patent: 9,094,485 →
Application: 12/028,229 →
Real-Time Monitoring of Caller Experience for a Group of Steps in a Call Flow
Patent: 9,635,154 →
Application: 12/028,238 →
Real-Time Monitoring of Caller Experience in a Call Flow
Patent: 8,401,156 →
Application: 12/028,248 →
System, Method, and Business Method for Settling Micropayment Transactions to a Pre-Paid Instrument
Patent: 8,244,633 →
Application: 12/039,026 →
Enterprise Conferencing with Dual Mixing
Patent: 8,458,253 →
Application: 12/039,380 →
Methods and Apparatus for Intelligent Selection of Goods and Services Offered to Conferees
Patent: 8,201,727 →
Application: 12/049,587 →
Interactive Television Offer Presentations
Patent: 8,255,939 →
Application: 12/054,744 →
System, Method and Computer Readable Medium for Call Center Management
Patent: 9,628,618 →
Application: 12/058,073 →
Automatic Speech Tagging System and Method Thereof
Patent: 9,244,901 →
Application: 12/107,119 →
System for Receiving and Processing Multimedia Messages Sent to a Mobile Device and Method Thereof
Patent: 9,232,367 →
Application: 12/107,168 →
System for Providing Multimedia Messages to a Mobile Device and Method Thereof
Patent: 9,497,603 →
Application: 12/107,175 →
Method and System for Establishing a Spatial Street Address Data Set
Patent: 7,987,218 →
Application: 12/115,203 →
Publication: US 2009/0276450
Method and System for Personalising Responses to Customer Communications
Patent: 9,247,063 →
Application: 12/122,404 →
Publication: US 2009/0285384
Graphical User Interface for Creating Content for a Voice-User Interface
Patent: 7,861,170 →
Application: 12/122,618 →
Publication: US 2009/0049393
System, Method, and Computer Readable Medium for Settling Micropayment Transactions to a Pre-Paid Instrument
Patent: 8,255,328 →
Application: 12/128,722 →
System, Apparatus and Method for Availing a Mobile Call of Address Information
Patent: 8,208,909 →
Application: 12/131,198 →
Publication: US 2009/0298492
Method and System for Providing Real Time Offers to a User Based on Obsolescence of Possessed Items
Patent: 7,822,647 →
Application: 12/131,278 →
Mobile Voice Self Service Device and Method Thereof
Patent: 8,296,148 →
Application: 12/138,463 →
Mobile Contacts Outdialer and Method Thereof
Patent: 8,644,803 →
Application: 12/138,465 →
Passive Outdial Support for Mobile Devices via Wap Push of an Mvss Url
Patent: 9,736,207 →
Application: 12/138,469 →
Real-Time Streaming Protocol Gateway and Proxy for Serving and Caching Static Media Over a Low Bandwidth Connection
Patent: 7,814,221 →
Application: 12/138,473 →
Mrcp Resource Access Control Mechanism for Mobile Devices
Patent: 9,009,797 →
Application: 12/138,474 →
Mobile Voice Self Service System
Patent: 8,311,837 →
Application: 12/138,476 →
Mrcp Gateway for Mobile Devices
Patent: 9,008,618 →
Application: 12/138,478 →
VoiceXML BROWSER AND SUPPORTING COMPONENTS FOR MOBILE DEVICES
Patent: 8,838,455 →
Application: 12/138,479 →
Enterprise Conferencing with Dual Mixing
Patent: 8,638,696 →
Application: 12/139,540 →
Method and Computer Program for Managing Client Task Information with Multiple Users
Patent: 8,352,599 →
Application: 12/181,393 →
Method, Program Storage Device, and Apparatus for Offering a User a Plurality of Scenarios Under Which to Conduct a Primary Transaction
Patent: 7,853,488 →
Application: 12/194,189 →
Do Not Call Registry Database Access System
Patent: 8,184,794 →
Application: 12/239,873 →
Systems, Methods, and Computer-Readable Media for Expedited Access to Conference Calls
Patent: 8,731,168 →
Application: 12/241,140 →
System and Method for Handling Mobile Emergency Service Call from an Incognito Mobile Station
Patent: 8,095,108 →
Application: 12/247,454 →
Publication: US 2010/0087160
Method and System for Agent-Assisted Browsing
Application: 12/264,841 →
Publication: US 2010/0114822
System and Method for Real-Time Geographical Call Display of Automatic Call Distributor Calls
Patent: 8,649,491 →
Application: 12/277,734 →
Customer Callback Reward System and Method
Patent: 8,311,202 →
Application: 12/353,337 →
System, Method and Computer Readable Medium for Use in Providing Patient Treatment Regime
Application: 12/391,848 →
Systems, Methods, and Computer-Readable Medium for Tracking, Reconciling, and Reporting on Dtmf Data and Voice Data Communicated Between Call Centers and Users
Patent: 8,019,074 →
Application: 12/411,637 →
Method and System for Content Driven Electronic Messaging
Patent: 7,984,104 →
Application: 12/428,080 →
Performing Automated Event Services to Registered End Users
Patent: 8,582,742 →
Application: 12/433,985 →
Method and System for Processing an Employment Application
Patent: 8,843,388 →
Application: 12/477,978 →
Mutual Assistance Routing System for Improved Utilization of Customer Service Resources
Patent: 8,755,512 →
Application: 12/490,716 →
Publication: US 2010/0002865
Methods and Apparatus for Conducting Conference Calls Using a Conferencing System Adapted to Operate Between a Circuit-Switched Network and a Packet-Switched Network
Patent: 8,005,075 →
Application: 12/506,377 →
Method and System for Message Delivery Security Validation
Patent: 9,178,858 →
Application: 12/535,920 →
System, Method, and Computer-Readable Medium That Facilitate Voice Biometrics User Authentication
Patent: 8,620,666 →
Application: 12/537,347 →
Systems and Methods for Managing Payments Using a Communication Device
Application: 12/546,119 →
Method and System of Providing Enhanced Appointment Notification Service to Mobile Devices
Patent: 8,707,206 →
Application: 12/546,159 →
Real Time Voice Quality Statistics in Audio Teleconferencing
Patent: 8,467,321 →
Application: 12/547,565 →
Method and Apparatus of Providing Data Service Mobility
Patent: 8,655,327 →
Application: 12/575,524 →
System Apparatus and Method for Applying Voice Mail Short Codes in a Broadcast Message System
Patent: 8,238,529 →
Application: 12/627,854 →
System, Apparatus and Method for Managing Switch Capacity in Broadcast Messaging
Patent: 8,243,892 →
Application: 12/627,872 →
Optimizing on-Premise Conferencing Solutions
Patent: 8,229,096 →
Application: 12/702,432 →
Call Steering in a Call Center System
Patent: 9,609,136 →
Application: 12/710,828 →
System for Automatic Tty Equipment Detection and for Notification of the Hearing Impaired
Patent: 8,588,376 →
Application: 12/710,878 →
Publication: US 2011/0206189
Method and Apparatus of Creating Customized Computer-Based User Dashboard Interfaces
Patent: 9,811,511 →
Application: 12/725,711 →
Systems and Methods for Conducting Transactions with a Customer Using Text Messages
Patent: 8,621,536 →
Application: 12/726,512 →
Individual Xml Message Processing Platform
Patent: 8,655,967 →
Application: 12/753,971 →
Automated File Delivery Systems and Methods
Patent: 8,423,992 →
Application: 12/754,068 →
Method, Apparatus and Computer Program to Provide Access to Client Records and Data Resources
Patent: 9,330,234 →
Application: 12/758,936 →
Method, Apparatus and Computer Program to Provide Access to Client Records and Data Resources
Patent: 9,755,856 →
Application: 12/758,947 →
Individual Xml Message Processing Platform
Patent: 8,706,904 →
Application: 12/765,383 →
System, Method and Computer Readable Medium for Providing Notifications
Patent: 8,301,523 →
Application: 12/766,167 →
System, Method, and Business Method for Settling Micropayment Transactions to a Pre-Paid Instrument
Patent: 8,244,613 →
Application: 12/768,469 →
Systems and Methods for Conferencing Enterprise and Non-Enterprise Callers
Patent: 8,767,592 →
Application: 12/771,337 →
Systems and Methods for Managing Payments Using a Communication Device
Application: 12/780,069 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent: 8,847,753 →
Application: 12/834,075 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent: 8,260,365 →
Application: 12/834,091 →
Third-Party Authentication Systems and Methods
Patent: 9,619,826 →
Application: 12/847,714 →
Location-Based Movie Identification Systems and Methods
Patent: 8,627,358 →
Application: 12/856,906 →
Real-Time Streaming Protocol Gateway and Proxy for Serving and Caching Static Media Over a Low Bandwidth Connection
Patent: 8,862,760 →
Application: 12/875,596 →
Methods and System for Providing Real Time Offers to a User Based on Obsolescence of Possessed Items
Patent: 8,078,503 →
Application: 12/884,331 →
Method and Apparatus of Requesting Customized Location Information at a Mobile Station
Patent: 8,412,235 →
Application: 12/941,342 →
Method, Program Storage Device, and Apparatus for Offering a User a Plurality of Scenarios Under Which to Conduct a Primary Transaction
Patent: 8,086,503 →
Application: 12/942,426 →
Graphical User Interface for Creating Content for a Voice-User Interface
Patent: 8,762,851 →
Application: 12/955,216 →
Method for Generating Sales of a Conversational Voice Response System
Patent: 8,504,439 →
Application: 12/972,668 →
Preference-Based Advertising Systems and Methods
Application: 12/977,414 →
Method and Apparatus of Analyzing Customer Call Data and Related Call Information to Determine Call Characteristics
Patent: 8,615,074 →
Application: 12/984,802 →
Agent-Assisted and Directed Web-Channel Customer Care Apparatus, Method, and Computer Program
Patent: 8,972,507 →
Application: 13/011,518 →
Universal Communications System for Initiating Directed Telecommunications Campaign
Patent: 9,107,135 →
Application: 13/034,445 →
Global Interpreter/Translation Services via Conference Bridge
Patent: 8,520,833 →
Application: 13/157,660 →
Method and Apparatus of Processing User Text Input Information
Patent: 8,954,317 →
Application: 13/175,126 →
Methods and Apparatus for Conducting Conference Calls Using a Conferencing System Adapted to Operate Between a Circuit-Switched Network and a Packet-Switched Network
Patent: 8,514,848 →
Application: 13/185,759 →
Systems, Methods, and Computer-Readable Medium for Tracking, Reconciling, and Reporting on Dtmf Data and Voice Data Communicated Between Call Centers and Users
Patent: 8,472,610 →
Application: 13/188,544 →
Image Capture to Enforce Remote Agent Adherence
Patent: 9,147,047 →
Application: 13/208,075 →
Method and Apparatus for Voice Recognition Unit Simulation
Patent: 8,917,817 →
Application: 13/220,092 →
Method and Apparatus for Voice Recognition Unit Simulation
Patent: 8,990,063 →
Application: 13/220,271 →
Method and Apparatus of Providing Notification Services to Smartphone Devices
Patent: 8,751,602 →
Application: 13/232,372 →
Method and Apparatus of Providing Notification Services to Smartphone Devices
Patent: 8,799,406 →
Application: 13/232,448 →
System, Method and Computer-Readable Medium for Verbal Control of a Conference Call
Patent: 8,380,521 →
Application: 13/246,092 →
Mobile Care with a Virtual Queue
Patent: 9,652,727 →
Application: 13/269,845 →
Consumer Care System
Patent: 8,600,417 →
Application: 13/269,881 →
Context Aware Transactions
Application: 13/273,393 →
Context Aware Transactions Performed on Integrated Service Platforms
Patent: 8,914,850 →
Application: 13/273,413 →
Systems and Methods for Providing and Customizing a Virtual Event Platform
Patent: 8,966,436 →
Application: 13/275,200 →
Publication: US 2012/0272208
Method and Apparatus of Providing Messaging to Targeted Lifestyle Segments
Application: 13/276,444 →
Method and Apparatus of Providing a Mobile Phone Notification Service
Patent: 8,965,347 →
Application: 13/279,526 →
Method and Apparatus of Providing Video Data Notifications to User Devices
Patent: 9,959,556 →
Application: 13/279,557 →
Method and Apparatus of Providing Live Support Service in a Notification System
Patent: 8,667,072 →
Application: 13/279,572 →
Method and Apparatus of Processing User Data of a Multi-Speaker Conference Call
Patent: 9,601,117 →
Application: 13/307,193 →
Method, Program Storage Device, and Apparatus for Offering a User a Plurality of Scenarios Under Which to Conduct a Primary Transaction
Patent: 8,793,165 →
Application: 13/308,651 →
Method and Apparatus of Providing Enhanced Authentication and Security for Financial Institution Transactions
Application: 13/312,019 →
Method and Apparatus of Applying Call Suppression Measures to Restrict Phone Calls
Patent: 8,681,967 →
Application: 13/329,812 →
Method, Medium, and System for Providing Leads to an Agent in Exchange for Credits
Patent: 8,473,366 →
Application: 13/342,601 →
Systems and Methods for Presenting End to End Calls and Associated Information
Patent: 8,885,798 →
Application: 13/356,334 →
Publication: US 2012/0173229
System and Method for Providing Sms Message Services from Multiple Originators Using a Shared Shortcode
Patent: 9,031,586 →
Application: 13/359,747 →
System and Method for Identifying Sms Messages from Multiple Originators Using a Shared Shortcode
Patent: 8,694,032 →
Application: 13/359,756 →
Methods and System for Providing Real Time Offers to a User Based on Obsolescence of Possessed Items
Patent: 8,655,746 →
Application: 13/373,606 →
Services via a Conference Bridge
Patent: 9,253,329 →
Application: 13/373,710 →
Internet Sip Registration/Proxy Service for Audio Conferencing
Patent: 8,934,383 →
Application: 13/402,457 →
Internet Sip Registration/Proxy Service for Audio Conferencing
Patent: 9,137,028 →
Application: 13/402,506 →
Performing Automated Event Services to Registered End Users
Patent: 8,681,964 →
Application: 13/415,436 →
Conference Call Information Sharing via Interaction with Social Networking Data
Patent: 8,594,292 →
Application: 13/452,304 →
Do Not Call Registry Database Access System
Patent: 8,744,058 →
Application: 13/454,242 →
System and Method for Determining a Responsible Service Area for a Service Request Call
Patent: 8,831,182 →
Application: 13/473,148 →
Publication: US 2013/0308762
Methods and Apparatus for Intelligent Selection of Goods and Services Offered to Conferees
Patent: 8,800,861 →
Application: 13/478,950 →
Controlling a Crowd of Multiple Mobile Station Devices
Patent: 9,094,489 →
Application: 13/482,555 →
Controlling a Crowd of Multiple Mobile Station Devices
Patent: 9,026,088 →
Application: 13/482,616 →
Optimizing on-Premise Conferencing Solutions
Patent: 8,774,383 →
Application: 13/532,850 →
Call Redirect via Centralized Bridges
Patent: 8,477,922 →
Application: 13/542,132 →
System, Method, and Business Method for Settling Micropayment Transactions to a Pre-Paid Instrument
Patent: 8,666,896 →
Application: 13/545,130 →
System, Method, and Business Method for Settling Micropayment Transactions to a Pre-Paid Instrument
Patent: 8,738,491 →
Application: 13/557,406 →
System, Method, and Computer Readable Medium for Settling Micropayment Transactions to a Pre-Paid Instrument
Patent: 8,571,987 →
Application: 13/568,715 →
Interactive Television Offer Presentations
Patent: 8,516,516 →
Application: 13/569,410 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent: 8,548,529 →
Application: 13/585,440 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Patent: 9,609,102 →
Application: 13/596,304 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Patent: 9,049,295 →
Application: 13/596,333 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Patent: 8,600,019 →
Application: 13/596,354 →
Method of Facilitating Contact Between a Consumer and a Requesting Entity
Patent: 8,645,197 →
Application: 13/611,224 →
Identifying Recorded Call Data Segments of Interest
Patent: 8,964,946 →
Application: 13/628,538 →
Identifying Recorded Call Data Segments of Interest
Patent: 9,313,330 →
Application: 13/628,612 →
Identifying Recorded Call Data Segments of Interest
Patent: 9,106,731 →
Application: 13/628,699 →
Mobile Voice Self Service Device and Method Thereof
Patent: 8,521,536 →
Application: 13/657,119 →
Mobile Voice Self Service System
Patent: 9,232,375 →
Application: 13/667,359 →
Customer Callback Reward System and Method
Patent: 8,548,148 →
Application: 13/674,994 →
Method and System for Content Driven Electronic Messaging
Patent: 8,762,470 →
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Systems and Methods for Presenting End to End Calls and Associated Information
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System and Method for Identifying Sms Messages from Multiple Originators Using a Shared Shortcode
Application: 15/913,307 →
Ac/Dc Phone Line Detector
Application: 15/923,029 →
Mobile Voice Self Service System
Application: 15/925,897 →
Mobile Care with a Virtual Queue
Application: 15/925,932 →
Communication Session Scheduling Queue
Application: 15/937,310 →
Context Aware Subscriber Service
Application: 15/940,214 →
Method and System for Message Delivery Security Validation
Application: 15/942,713 →
Sms Check in and Check Out
Application: 15/949,235 →
Conference Call Direct Access
Application: 15/964,363 →
Methods and Systems for Locating a Mobile Device Using an Asynchronous Wireless Network
Application: 15/967,167 →
Publication: US 2019/0045477
Method and Apparatus of Requesting Customized Location Information at a Mobile Station
Application: 15/980,996 →
Reduction in Network Congestion
Application: 15/981,254 →
Multimode Service Communication Configuration for Performing Transactions
Application: 15/982,077 →
Providing Data Messaging Support by Intercepting and Processing Received Short Message Service (Sms) Messages at a Customer Support Service
Application: 15/997,875 →
Performing Automated Event Services to Registered End Users
Application: 15/997,950 →
Automated File Delivery Systems and Methods
Application: 16/000,091 →
Message Brokering for Asynchronous Status Updates
Application: 16/003,247 →
Message Brokering for Asynchronous Status Updates
Application: 16/003,274 →
Providing Data Messaging Support by Intercepting and Redirecting Received Short Message Service (Sms) Messages
Application: 16/006,056 →
Method and System of Providing Enhanced Appointment Notification Service to Mobile Devices
Application: 16/006,110 →
Method and Apparatus of Processing User Data of a Multi-Speaker Conference Call
Application: 16/018,330 →
Real-Time Streaming Protocol Gateway and Proxy for Serving and Caching Static Media Over a Low Bandwidth Connection
Application: 16/030,998 →
Processes for Producing High-Viscosity Compounds as Rheology Modifiers, and Compositions Produced Therefrom
Application: 16/034,845 →
Publication: US 2019/0185730
System and Method of Providing Notifications
Application: 16/038,845 →
Context Aware Transactions
Application: 16/043,266 →
Global Bridge Out Dial
Application: 16/047,756 →
Electronic Card Delivery and Communication Channel Integration
Application: 16/102,999 →
Reduction in Network Congestion
Application: 16/104,998 →
Providing Data Messaging Support by Intercepting and Processing Received Short Message Service (Sms) Messages at a Customer Support Service
Application: 16/120,519 →
Conference Call Notification and Setup Configuration
Application: 16/121,846 →
Agent Application and Integrated Call Processing Platform
Application: 16/125,853 →
Image Capture to Enforce Remote Agent Adherence
Application: 16/127,289 →
Attendance Tracking Configuration for a Mobile Device
Application: 16/134,226 →
Anonymous Two Way Communications System & Method
Application: 16/141,490 →
Apparatus, Method, and Computer Program for Optimizing Communication
Application: 16/149,784 →
Distributed Parallel Queueing for Call Management
Application: 16/156,596 →
Context Aware Transactions Performed on Integrated Service Platforms
Application: 16/174,367 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Application: 16/174,420 →
System and Method of Directed Flow Interactive Chat
Application: 16/185,839 →
Monitoring and Creating Customized Dynamic Project Files Based on Enterprise Resources
Application: 16/216,367 →
Monitoring and Creating Customized Dynamic Project Files Based on Enterprise Resources
Application: 16/216,413 →
Monitoring and Creating Customized Dynamic Project Files Based on Enterprise Resources
Application: 16/216,493 →
Instant Support Agent Call Setup and Call Connection Application
Application: 16/236,710 →
Deployment Router Based on Channel Traffic
Application: 16/241,645 →
Method and Apparatus for Voice Recognition Unit Simulation
Application: 16/248,718 →
Ac/Dc Phone Line Detector
Application: 16/248,726 →
Reduction in Network Congestion
Application: 16/253,315 →
Workflow Management and Corresponding Integrated Notification Processing Platform
Application: 16/260,520 →
Method and Apparatus of Providing Live Support Service in a Notification System
Application: 16/267,504 →
Dynamic and Automated Management of Meetings Based on Contextual Information
Application: 16/268,627 →
Dynamic and Automated Management of Meetings Based on Contextual Information
Application: 16/268,661 →
Meeting Creation Based on Nlp Analysis of Contextual Information Associated with the Meeting
Application: 16/268,679 →
Processing and Delivery of Private Electronic Documents
Application: 16/273,585 →
Ported and Disconnected Wireless Number Distinction Based on Number Portability Database Status and Opted-in File Status
Application: 16/279,009 →
Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
Application: 16/285,418 →
Method, Apparatus and Computer Program to Provide Access to Client Records and Data Resources
Application: 16/285,526 →
Passive Outdial Support for Mobile Devices via Wap Push of an Mvss Url
Application: 16/286,070 →
Mrcp Resource Access Control Mechanism for Mobile Devices
Application: 16/298,737 →
Method and System of Providing Appointment Notification Service to Mobile Devices
Application: 16/299,584 →
Conferencing
Application: 16/353,030 →
Automatic Custom Quality Parameter-Based Deployment Router
Application: 16/353,887 →
Multimode Service Communication Configuration for Performing Transactions
Application: 16/357,606 →
Automated Relevant Subject Matter Detection
Application: 16/360,676 →
Automated Relevant Subject Matter Detection
Application: 16/360,737 →
Automated Relevant Subject Matter Detection
Application: 16/360,772 →
Automated Relevant Subject Matter Detection
Application: 16/360,817 →
System, Method and Computer Readable Medium for Call Center Management
Application: 16/364,927 →
Method, System and Computer Readable Medium for Notification Delivery
Application: 16/371,823 →
Database Metadata Transfer System and Methods Thereof
Application: 16/375,316 →
Method and Apparatus of Processing User Data of a Multi-Speaker Conference Call
Application: 16/378,686 →
Medical Treatment Application for Optimizing Medical Patients Visits Based on Known Preferences and Other Selection Criteria
Application: 16/385,319 →
Conducting an Automated Virtual Meeting Without Active Participants
Application: 16/392,713 →
Caller State Determination
Application: 16/412,525 →
Conducting Automated Content Processing to Identify Policy Compliance
Application: 16/421,190 →
Mrcp Gateway for Mobile Devices
Application: 16/423,605 →
Intelligent Interactive Voice Response System for Processing Customer Communications
Application: 16/430,613 →
Sms Check in and Check Out
Application: 16/437,120 →
Remote Monitoring of Activity Triggered Sensors and a Customized Updating Application
Application: 16/437,178 →
Silence Calculator
Application: 16/447,394 →
Method and Apparatus of Providing Messaging to Targeted Lifestyle Segments
Application: 16/460,968 →
Patient Tracking and Dynamic Updating of Patient Profile
Application: 16/506,969 →
Energy Usage Tracking and Management
Application: 16/527,298 →
Crisis Management System and Methods Thereof
Application: 16/542,137 →
Virtual Communication Service for Mobile Devices
Application: 16/545,895 →
Virtual Communication Service for Mobile Devices
Application: 16/545,969 →
Conference Management
Application: 16/697,183 →
Automated Conference Sessions Generated to Manage Application Development
Application: 16/919,895 →
Automated Conference Sessions Generated to Manage Application Development
Application: 16/919,972 →
Prompt List Modification
Application: 16/920,392 →
Prompt List Context Generator
Application: 16/920,403 →
Software Defined Network for Application Development
Application: 17/028,200 →
Software Defined Network for Secure Access
Application: 17/028,257 →
Presenting Multiple Customer Contact Channels in a Browseable Interface
Application: 17/073,215 →
Automated Management of Revised Ivr Prompt Translations
Application: 17/320,176 →
Publication: US 2022/0366149
Validation of Revised Ivr Prompt Translation
Application: 17/320,189 →
Publication: US 2022/0366150
Database Layer Caching for Video Communications
Application: 17/379,177 →
Database Layer Caching for Video Communications
Application: 17/382,817 →
Database Layer Caching for Video Communications
Application: 17/384,242 →
Time Tolerant Prompt Detection
Application: 17/542,914 →
Publication: US 2023/0188645
Prompt Detection by Dividing Waveform Snippets into Smaller Snipplet Portions
Application: 17/542,995 →
Publication: US 2023/0179713
Safety Network of Things
Application: 17/548,564 →
Safety Network of Things
Application: 17/566,109 →
Publication: US 2023/0189183
Safety Network of Things
Application: 17/584,924 →
Publication: US 2023/0189184
Safety Network of Things
Application: 17/587,199 →
Publication: US 2023/0189185
Database Layer Caching for Video Communications
Application: 17/877,018 →
Publication: US 2023/0020715
Database Layer Caching for Video Communications
Application: 17/877,211 →
Publication: US 2023/0015758
System and Method for Routing Emergency Services Calls from Fixed Wireless Terminals
Application: 62/027,673 →
Related Assignments (23)
Other recorded transfers of the patents in this record — the chain of ownership.
Security Agreement Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →
Change of Name Feb 7, 2013
From: TUVOX INCORPORATED
To: WEST INTERACTIVE CORPORATION II
Reel/Frame 029772/0122 →
Assignment of Assignor's Interest May 5, 2015
From: TUXIS TECHNOLOGIES, LLC
To: WEST CORPORATION
Reel/Frame 035569/0191 →
Change of Name Jun 13, 2016
From: WEST NOTIFICATIONS, INC.
To: WEST INTERACTIVE SERVICES CORPORATION
Reel/Frame 038893/0203 →
Security Interest Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →
Notice of Grant of Security Interest in Patents (First Lien) Oct 10, 2017
From: WEST INTERACTIVE SERVICES CORPORATION (F/K/A WEST INTERACTIVE CORPORATION II)
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044217/0513 →
Termination and Release of Security Interest in Patents Recorded at Reel 030537, Frame 0676 Oct 10, 2017
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC. NKA WEST UNIFIED COMMUNICATIONS SERVICES, INC.; WEST INTERACTIVE CORPORATION II (NKA WEST INTERACTIVE SERVICES CORP.); WEST NOTIFICATIONS, INC. (NKA WEST INTERACTIVE SERVICES CORP.); WEST CORPORATION
Reel/Frame 044166/0699 →
Notice of Grant of Security Interest in Patents (First Lien) Oct 10, 2017
From: WEST CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044166/0901 →
Notice of Grant of Security Interest in Patents (First Lien) Oct 10, 2017
From: WEST INTERACTIVE SERVICES CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044169/0017 →
Merger and Change of Name Oct 17, 2017
From: HOLLY CONNECTS, INC.; WEST INTERACTIVE CORPORATION II; WEST NOTIFICATIONS, INC.
To: WEST INTERACTIVE SERVICES CORPORATION
Reel/Frame 043878/0556 →
Release of Security Interest May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.
Reel/Frame 046046/0547 →
Assignment of Assignor's Interest Jun 18, 2018
From: RAYTHEON BBN TECHNOLOGIES CORP.
To: WEST INTERACTIVE SERVICES CORPORATION
Reel/Frame 046115/0661 →
Notice of Grant of Security Interest in Patents - First Lien May 22, 2019
From: WEST INTERACTIVE SERVICES CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 049251/0657 →
Change of Name Dec 28, 2020
From: WEST INTERACTIVE SERVICES CORPORATION
To: INTRADO INTERACTIVE SERVICES CORPORATION
Reel/Frame 054858/0399 →
Assignment of Assignor's Interest Jan 4, 2021
From: INTRADO INTERACTIVE SERVICES CORPORATION
To: CX360, INC.
Reel/Frame 054801/0094 →
Security Interest Jan 20, 2021
From: CX360, INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 054966/0741 →
Release of Security Interest Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC.; INTRADO INC.; WEST CORPORATION; WEST DIRECT, LLC
Reel/Frame 062201/0960 →
Release of Security Interest Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: WEST CORPORATION; COSMOSIS CORPORATION; INTERCALL, INC.; INTRADO COMMUNICATIONS INC.
Reel/Frame 062249/0385 →
Notice of Grant of Security Interest (Second Lien) in Patents Jan 31, 2023
From: CX360, INC.; WEST TECHNOLOGY GROUP, LLC (FKA INTRADO CORPORATION, FKA WEST CORPORATION); INTRADO INTERACTIVE SERVICES CORPORATION (FKA WEST INTERACTIVE SERVICES CORPORATION, FKA COBALT ACQUISITION COMPANY)
To: U.S. BANK TRUST COMPANY, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 062571/0018 →
Security Interest Mar 8, 2023
From: CX360, INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 062915/0045 →
Change of Name Apr 3, 2023
From: INTRADO CORPORATION
To: WEST TECHNOLOGY GROUP, LLC
Reel/Frame 063239/0876 →
Change of Name Apr 3, 2023
From: WEST INTERACTIVE SERVICES CORPORATION
To: INTRADO INTERACTIVE SERVICES CORPORATION
Reel/Frame 063241/0203 →
Change of Name Apr 3, 2023
From: WEST CORPORATION
To: INTRADO CORPORATION
Reel/Frame 063239/0900 →