IP Library Granted Patent US 8,229,096
Granted Patent B1
US 8,229,096 · App. 12/702,432 · Granted Jul 24, 2012

Optimizing on-premise conferencing solutions

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Quick Facts
Patent No.
US 8,229,096
App. No.
12/702,432
Granted
Jul 24, 2012
Kind
B1
Abstract

A method, a system, and computer readable medium comprising instructions for optimizing on-premise conferencing are provided. The method comprises receiving at least one call from at least one caller, identifying at least one on-premise call from at least one caller on the premise, collecting the at least one on-premise call from the at least one call, and connecting the at least one on-premise call to a conference call bridge via a single connection.

Claims (71)

1. A method for optimizing conference call on a premise comprising:

receiving at least one call from at least one caller;

identifying at least one on-premise call from at least one caller on the premise;

collecting the at least one on-premise call from the at least one call;

connecting the at least one on-premise call to a conference call bridge via a single connection;

optimizing the at least one on-premise call from the at least one caller on the premise after a conference call has begun;

detecting at least one late on-premise call from at least one caller on the premise;

storing the at least one late on-premise call in an on-premise switch;

identifying capacity of the conference call bridge;

determining if number of the at least one conference call has reached the capacity of the conference call bridge;

forcing the at least one late call into a separate connection if the number of the at least one conference call has reached the capacity of the conference call bridge; and

connecting the at least one late call to the conference call bridge via the separate connection.

2. The method of claim 1 , wherein the at least one caller comprises at least one caller on the premise and at least one caller off the premise.

3. The method of claim 1 , wherein receiving at least one call comprises:

receiving at least one call from at least one of a telephone, a mobile device, a data processing system, and an Internet protocol enabled phone.

4. The method of claim 1 , wherein identifying at least one on-premise call from at least one caller on the premise comprises:

retrieving information of the at least one caller from a database;

identifying an identifier of at least one caller from the information;

determining if the at least one caller is on the premise based on the identifier; and

indicating at least one on-premise call from at least one caller on the premise if the at least one caller is on the premise based on the identifier.

5. The method of claim 1 , wherein collecting the at least one on-premise call comprises:

storing the at least one on-premise call in an on-premise switch;

identifying capacity of the conference call bridge;

determining if the number of the at least one on-premise call has reached the capacity of the conference call bridge.

6. The method of claim 5 , further comprising:

forcing the at least one on-premise call to the single connection if the number of the at least one on-premise conference call has reached the capacity of the conference call bridge.

7. The method of claim 5 , further comprising:

connecting the at least one on-premise call to the conference call bridge individually if the number of the at least one on-premise call has not reached the capacity of the conference call bridge.

8. The method of claim 1 , further comprising:

notifying the at least one caller if a conference call is scheduled to begin.

9. The method of claim 8 , wherein notifying the at least one caller if the conference call is scheduled to begin comprises:

determining a scheduled time of a conference call;

detecting that the scheduled time is approaching;

sending a notification of the conference call to the at least one caller on the premise.

10. The method of claim 8 , wherein notifying the at least one caller if the conference call is scheduled to begin comprises:

retrieving information of the at least one caller from a database; and

sending a notification of the conference call to at least one caller off the premise based on the information.

11. A method for optimizing conference call on a premise comprising:

receiving at least one call from at least one caller on the premise;

aggregating the at least one call into an aggregated connection at an on-premise switch;

connecting the at least one caller on the premise to a conference call bridge for a conference call via the aggregated connection;

optimizing the at least one on-premise call from the at least one caller on the premise after a conference call has begun;

detecting at least one late on-premise call from at least one caller on the premise;

storing the at least one late on-premise call in an on-premise switch;

identifying capacity of the conference call bridge;

determining if number of the at least one conference call has reached the capacity of the conference call bridge;

forcing the at least one late call into a separate connection if the number of the at least one conference call has reached the capacity of the conference call bridge; and

connecting the at least one late call to the conference call bridge via the separate connection.

12. A system for optimizing conference call on a premise comprising:

at least one device utilized by at least one caller;

a switching unit on a premise of the at least one caller, the switching unit is communicably coupled to the at least one device;

a conference call bridge communicably coupled to the switching unit;

a conference call optimizer application in the switching unit configured to connect to the at least one caller to the conference call bridge;

wherein the conference call optimizer application is operable to receive at least one call from the at least one caller, identify at least one on-premise call, collect the at least one on-premise call, and configured to connect to the at least one on-premise call to the conference call bridge via a single connection;

wherein the conference call optimizer application is operable to identify capacity of the conference call bridge and force the at least one on-premise call into a single connection; and

wherein the conference call optimizer application is operable to send a notification to the at least one caller if a conference call is scheduled to begin.

13. The system of claim 12 , wherein the at least one device comprises a telephone, an Internet protocol enabled phone, a data processing system, and a mobile device.

14. The system of claim 12 , further comprising:

a database communicably coupled to the switching unit and the conference call bridge.

15. The system of claim 14 , wherein the conference call optimizer application is operable to retrieve information of the at least one caller from the database and identify at least one on-premise call based on the information.

16. The system of claim 12 , wherein the switching unit is a PBX switch and wherein the conference call bridge is a cloud-based bridge.

17. The system of claim 12 , wherein the notification is at least one of a phone call, a text message, or an instant message.

18. The system of claim 12 , wherein the conference call optimizer application is operable to store at least one late on-premise call at the switching unit and connect the at least one late on-premise call to the conference call bridge.

19. A system for optimizing conference calls comprising:

at least one device communicably coupled to a switching unit configured to connect to at least one caller on premise to the switching unit;

a conference call bridge communicably coupled to the switching unit configured to connect to the at least one caller on premise to the conference call bridge;

a database communicably coupled to the switching unit and the conference call bridge configured to connect to the at least one caller off premise to the conference call bridge;

a conference call optimizer application in the switching unit configured to connect to the at least one caller to the conference call bridge;

wherein the conference call optimizer application is operable to receive at least one call from the at least one caller, identify at least one on-premise call, collect the at least one on-premise call, and configured to connect to the at least one on-premise call to the conference call bridge via a single connection;

wherein the conference call optimizer application is operable to identify capacity of the conference call bridge and force the at least one on-premise call into a single connection; and

wherein the conference call optimizer application is operable to send a notification to the at least one caller if a conference call is scheduled to begin.

Assignments (7)
OMNIBUS ASSIGNMENT OF SECURITY INTEREST IN INTELLECTUAL PROPERTY Recorded Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC.; INTRADO INC.; TELEVOX SOFTWARE INCORPORATED; WEST ASSET MANAGEMENT, INC.; WEST CORPORATION; WEST CUSTOMER MANAGEMENT GROUP, LLC; WEST DIRECT, LLC; WEST INTERACTIVE CORPORATION; WEST NOTIFICATIONS GROUP, INC.
Reel/Frame 062160/0307 →
RELEASE OF SECURITY INTEREST Recorded May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
Reel/Frame 046046/0547 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS (FIRST LIEN) Recorded Oct 10, 2017
From: WEST CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044166/0901 →
SECURITY INTEREST Recorded Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →
SECURITY AGREEMENT Recorded Jun 21, 2010
From: INTERCALL, INC.; INTRADO INC.; TELEVOX SOFTWARE, INCORPORATED; WEST ASSET MANAGEMENT, INC.; WEST CORPORATION; WEST CUSTOMER MANAGEMENT GROUP, LLC; WEST DIRECT, LLC; WEST INTERACTIVE CORPORATION; WEST NOTIFICATIONS GROUP, INC.
To: WELLS FARGO BANK, N.A., AS ADMINISTRATIVE AGENT
Reel/Frame 024563/0464 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 9, 2010
From: MARQUIS, DANIEL J; KURZ, KENNETH WILLIAM; BAXLEY, WARREN EDWARD; UTLEY, DOUGLAS ONEAL
To: WEST CORPORATION
Reel/Frame 023914/0573 →