Patent Assignment
Reel/Frame 046046/0547
Release of Security Interest
Recorded: 2018-05-01
Pages: 35
Assignor
U.S. BANK NATIONAL ASSOCIATION
Executed: 2018-04-30
Assignees
WEST CORPORATION
11808 MIRACLE HILLS DRIVE, OMAHA, NEBRASKA, 68154
WEST INTERACTIVE SERVICES CORPORATION
11808 MIRACLE HILLS DRIVE, OMAHA, NEBRASKA, 68154
WEST SAFETY SERVICES, INC.
11808 MIRACLE HILLS DRIVE, OMAHA, NEBRASKA, 68154
WEST UNIFIED COMMUNICATIONS SERVICES, INC.
11808 MIRACLE HILLS DRIVE, OMAHA, NEBRASKA, 68154
RELIANCE COMMUNICATIONS, LLC
11808 MIRACLE HILLS DRIVE, OMAHA, NEBRASKA, 68154
Covered Properties
(354)
Video-Conference Capabilty System Including a Non-Reseved Video
Patent:
5,530,472 →
Application:
08/084,390 →
Methods and Apparatus for Intelligent Selection of Goods and Services in Telephonic and Electronic Commerce
Patent:
6,055,513 →
Application:
09/038,399 →
Methods and Apparatus for Intelligent, Purpose-Based Selection of Goods and Services in Telephonic and Electronic Commerce
Patent:
7,280,979 →
Application:
09/505,619 →
Method and Apparatus for Processing a Cardholder's Inquiry or Dispute About a Credit/Charge Card
Patent:
8,364,583 →
Application:
09/638,728 →
Individual Xml Message Processing Platform
Patent:
7,062,535 →
Application:
09/661,499 →
Systems and Methods That Use Geographic Data to Intelligently Select Goods and Services to Offer in Telephonic and Electronic Commerce
Patent:
7,729,945 →
Application:
09/691,392 →
System and Method for Accessing Personal Information Relating to a Caller in a Remote Telecommunication Network
System, Method, and Business Method for Settling Micropayment Transactions to a Pre-Paid Instrument
Patent:
7,440,922 →
Application:
09/849,777 →
Method of Facilitating Contact Between a Consumer and a Requesting Entity
Patent:
8,280,761 →
Application:
09/883,149 →
Methods and apparatus for intelligent selection of goods and services in telephonic and electronic commerce
Application:
09/907,724 →
Publication:
US 2002/0055906
System, Method, and Business Method for Settling Micropayment Transactions to a Pre-Paid Instrument
Patent:
7,739,162 →
Application:
09/907,725 →
Method, System, and Computer-Readable Media for Performing Speech Recognition of Indicator Tones
System and Apparatus for Providing Telephone Communication Between a Caller and a Special Number Call Answering Facility
Patent:
6,744,859 →
Application:
10/152,113 →
Automated File Delivery Systems and Methods
Patent:
7,721,280 →
Application:
10/186,162 →
Prepaid Calling Card Accounts Linked to Credit Card Accounts, with Methods for Creating and Managing the Same
Patent:
8,280,793 →
Application:
10/196,326 →
Geographic Routing of Emergency Service Call Center Emergency Calls
Routing of emergency calls based on geographic location of originating telephone end office
Application:
10/288,737 →
Publication:
US 2003/0109245
Methods and Apparatus for Intelligent Selection of Goods and Services in Telephonic and Electronic Commerce
Method and system for determining location of a mobile communication unit
Application:
10/302,283 →
Publication:
US 2004/0203884
Methods, Computer-Readable Media, and Apparatus for Offering Users a Plurality of Scenarios Under Which to Conduct at Least One Primary Transaction
Patent:
7,437,313 →
Application:
10/335,061 →
System and Method for Providing Location and Call Back Information for Special Number Calls from Phone Sets Serviced by a Privately Served Network
Method and System for Content Driven Electronic Messaging
Graphical User Interface for Creating Content for a Voice-User Interface
Patent:
7,395,505 →
Application:
10/391,145 →
System and Method for Providing Mobile Caller Information to a Special Number Service Station
System and Method for Routing Telephone Calls Involving Internet Protocol Network
System, Method, and Computer-Readable Medium for Enabling Both Hearing and Hearing-Impaired Callers to Access a Resource
Patent:
6,965,664 →
Application:
10/603,583 →
Systems, Methods, and Computer-Readable Medium for Tracking, Reconciling, and Reporting on Dtmf Data and Voice Data Communicated Between Call Centers and Users
Patent:
7,529,362 →
Application:
10/607,504 →
Method and System for Availing Participants in a Special Number Call Event and Others of Information Contained in a Plurality of Data Stores
Methods and Apparatus for Intelligent Selection of Goods and Services in Mobile Commerce
Patent:
8,712,857 →
Application:
10/675,934 →
Systems, Methods, and Computer-Readable Media for Gathering, Tabulating, and Reporting on Employee Performance
Patent:
8,364,509 →
Application:
10/675,935 →
Location caller identification information method and apparatus
Application:
10/687,728 →
Publication:
US 2005/0043042
System and method for administering permisson for use of information
Application:
10/712,605 →
Publication:
US 2004/0103306
Method of Dynamically Allocating Usage of a Shared Resource
Geographic Routing of Emergency Service Call Center Emergency Calls
Systems, Methods, and Computer-Readable Media for Expedited Access to Conference Calls
Patent:
7,474,634 →
Application:
10/812,854 →
Systems, Methods, and Computer-Readable Media for Enrolling Conferees for Expedited Access to Conferencing Services
Patent:
7,703,104 →
Application:
10/812,855 →
Employee Scheduling and Schedule Modification Method and Apparatus
Patent:
8,788,308 →
Application:
10/812,857 →
Methods and Apparatus for Conducting Conference Calls Using a Conferencing System Adapted to Operate Between a Circuit-Switched Network and a Packet-Switched Network
Patent:
7,583,657 →
Application:
10/814,595 →
Methods for Admitting Conference Call Hosts and Participants into Conference Calls
Patent:
7,617,280 →
Application:
10/814,861 →
Communication Network for Providing Emergency Services
Bi-Directional Messaging for an Emergency Services Network
Rotating media channels between resources of an emergency services network and conforming emergency systems
Application:
10/816,634 →
Publication:
US 2005/0201358
Method and Apparatus for Increasing the Reliability of an Emergency Call Communication Network
Dynamically establishing media channels between resources of an emergency services network and conforming emergency systems
Application:
10/817,738 →
Publication:
US 2005/0201359
Machine Assisted Speech Generation for a Conversational Voice Response System
Patent:
7,647,227 →
Application:
10/819,685 →
System and Method for Amending Instructions for Emergency Auxiliary Services Following an Emergency Services Request
Methods and System for Providing Offers in Real Time While Preserving Confidential Information
Patent:
7,792,702 →
Application:
10/876,371 →
Method and System for Providing Offers in Real Time to Prospective Customers
Patent:
7,386,485 →
Application:
10/877,963 →
Method and System to Generate Finite State Grammars Using Sample Phrases
Methods, Computer-Readable Media, and Computer Program Product for Intelligent Selection of Items Encoded Onto Portable Machine-Playable Entertainment Media
Patent:
7,178,720 →
Application:
10/954,688 →
Method, system, and computer readable medium for comparing phonetic similarity of return words to resolve ambiguities during voice recognition
Patent:
8,494,855 →
Application:
10/960,198 →
System and method for many-to-many information coordination and distribution
Application:
11/011,220 →
Publication:
US 2006/0168592
Methods and Apparatus for Intelligent Selection of Goods and Services Offered to Conferees
Patent:
7,364,068 →
Application:
11/018,395 →
Methods and Apparatus for Intelligent Selection of Goods and Services in Point-of-Sale Commerce
Patent:
8,315,909 →
Application:
11/022,312 →
System and Method for Providing a Map Image Supplimental to Automatic Location Identification Information
Call Redirect via Centralized Bridges
Patent:
8,238,536 →
Application:
11/100,323 →
System and method for authenticating internetwork resource requests
Application:
11/199,549 →
Publication:
US 2007/0036139
Apparatus and method for displaying caller ID with location information
Application:
11/250,962 →
Publication:
US 2006/0035647
Aggregating Location Accuracy Data to Estimate Accuracy of a Wireless Locating System
System and method for unilateral verification of caller location information
Application:
11/257,262 →
Publication:
US 2006/0109960
Method, system, and computer readable medium for translating and redirecting calls
Patent:
8,665,758 →
Application:
11/297,807 →
Methods and Apparatus for Intelligent Selection of Goods and Services in Telephonic and Electronic Commerce
Patent:
8,306,908 →
Application:
11/368,271 →
Compilation, Analysis, and Graphic Representation of Call Data
Patent:
7,995,725 →
Application:
11/382,797 →
Remotely Monitoring Call Center Statistics
Application:
11/427,013 →
Publication:
US 2008/0037761
Individual Xml Message Processing Platform
Individual Xml Message Processing Platform
Individual Xml Message Processing Platform
Individual Xml Message Processing Platform
Peering Network for Parameter-Based Routing of Special Number Calls
System and Method to Provide Local Service for All Emergency Services Numbers and to Provide Language Assistance for Calls to Such Numbers
Providing an Indication of Network Capabilities to a User for Special Number Calls
Method for Generating Sales of a Conversational Voice Response System
System and Method for Routing Special Number Calls from a Dual-Mode Wireless Communications Device Operating in the Unlicensed Mode
Application:
11/531,594 →
Publication:
US 2007/0149243
System and Method for Maintaining a Translations Database to Effect Call Control at a Remote Terminal
System and Method for Facilitating Emergency Calling from a Remote Terminal
System and Method for Direct Subscriber Population of Emergency Services Database Records
Application:
11/554,975 →
Publication:
US 2007/0121803
Verification of Communications Network-Derived Location Information
Proposing Downtime Adjustments to a Work Schedule
Application:
11/565,676 →
Publication:
US 2008/0059277
Offering Uptime Adjustments to a Work Schedule
Application:
11/565,677 →
Publication:
US 2008/0059278
Maintaining a Work Schedule
Peering Network for Parameter-Based Routing of Special Number Calls
Application:
11/615,336 →
Publication:
US 2007/0189492
Methods, Media, and Apparatus for Intelligent Selection of Items Encoded Onto Portable Machine-Readable Entertainment Media
Patent:
8,769,567 →
Application:
11/625,433 →
Method of Networking Marketing
Method and System for Content Driven Electronic Messaging
Automatic Speech Recognition Tuning Management
Patent:
8,694,309 →
Application:
11/673,663 →
Automatic Speech Recognition Tagging
Patent:
9,093,073 →
Application:
11/673,665 →
Automatic Speech Recognition Reporting
Patent:
9,015,047 →
Application:
11/673,667 →
International Conferencing via Globally Distributed Cascading Servers
Patent:
8,670,538 →
Application:
11/676,632 →
Real-Time Update of Location Information Regarding a Communications Device
Uma Network Controller That Provides Access Point Identifiers to a Location System
Emergency Services Call Delivery from a Legacy Communications Device to a Voip Psap
Automatic Routing of in-Vehicle Emergency Calls to Automatic Crash Notification Services and to Public Safety Answering Points
System and Method for Routing Short Message Service Special Number Messages to Local Special Number Answering Points
Method and Apparatus for Voice Recognition Unit Simulation
Patent:
8,670,972 →
Application:
11/759,659 →
Real-Time Feedback of Survey Results
Patent:
8,873,733 →
Application:
11/760,021 →
System, Method, and Computer-Readable Medium for Removing Credit Card Numbers from Both Fixed and Variable Length Transaction Records
Patent:
9,305,042 →
Application:
11/762,859 →
System, Method, and Computer-Readable Medium for Diagnosing a Conference Call
Patent:
8,675,853 →
Application:
11/765,503 →
Providing Routing Information to an Answering Point of an Emergency Services Network
System, Method, and Computer-Readable Medium for Verbal Control of a Conference Call
Patent:
8,060,366 →
Application:
11/778,884 →
Processing and Reporting Situational Information to Emergency Service Providers
Handling Insufficient Account Balance of Subscribers
Method, Medium, and System for Providing Leads to an Agent in Exchange for Credits
Patent:
8,112,321 →
Application:
11/857,544 →
Methods and Apparatus for Intelligent Selection of Goods and Services in Telephonic and Electronic Commerce
Patent:
7,996,279 →
Application:
11/859,933 →
System and Method for Location-Based Targeted Notifications Using Wireless Communication Devices
Patent:
9,049,542 →
Application:
11/863,436 →
Method of Building a Validation Database
Application:
11/868,792 →
Publication:
US 2009/0094270
System, Method and Computer Readable Medium for Providing Notifications
Patent:
7,747,695 →
Application:
11/926,878 →
Method, System and Computer-Readable Medium for Message Notification Delivery
Patent:
8,949,840 →
Application:
11/951,394 →
System and Method for Handling Special Number Calls Using Text Message Format
System and Method for Handling Special Number Calls Using Text Message Format with Automatic Location Function
System and Method for Handling Communications Presented to a Special Number Answering Position
Application:
11/969,978 →
Publication:
US 2009/0175422
Method and Apparatus for Establishing a Conference Call Session with a Wireless Device
Patent:
8,346,231 →
Application:
11/970,588 →
System, Apparatus and Method for Availing a Mobile Call of Caller Name Information
Apparatus and Method for Locating a Mobile Telecommunication Device
Open Framework Definition for Speech Application Design
Patent:
8,595,013 →
Application:
12/028,082 →
Interactive Voice Response Data Collection Object Framework, Vertical Benchmarking, and Bootstrapping Engine
Patent:
8,868,424 →
Application:
12/028,093 →
Real-Time Adjustment for Better Caller Experience
Patent:
9,094,485 →
Application:
12/028,229 →
Real-Time Monitoring of Caller Experience in a Call Flow
Patent:
8,401,156 →
Application:
12/028,248 →
System, Method, and Business Method for Settling Micropayment Transactions to a Pre-Paid Instrument
Patent:
8,244,633 →
Application:
12/039,026 →
Enterprise Conferencing with Dual Mixing
Patent:
8,458,253 →
Application:
12/039,380 →
System and Method for Locating a Dual-Mode Calling Instrument in a Plurality of Networks
Application:
12/042,635 →
Publication:
US 2009/0227253
Proxy Server and Method Thereof for Forwarding Location Requests to a Position Determining Entity
Providing Temporary Callback Number for Emergency Calls
Methods and Apparatus for Intelligent Selection of Goods and Services Offered to Conferees
Patent:
8,201,727 →
Application:
12/049,587 →
Proximity Location System and Method Thereof for Locating a Communications Device
Interactive Television Offer Presentations
Patent:
8,255,939 →
Application:
12/054,744 →
Method and System for Assigning Wireless Special Number Call Routing Among Call Answering Positions
Automatic Speech Tagging System and Method Thereof
Patent:
9,244,901 →
Application:
12/107,119 →
System for Receiving and Processing Multimedia Messages Sent to a Mobile Device and Method Thereof
Patent:
9,232,367 →
Application:
12/107,168 →
Method and System for Establishing a Spatial Street Address Data Set
Method and System for Personalising Responses to Customer Communications
Graphical User Interface for Creating Content for a Voice-User Interface
System and Method for Controlling a Feature of a Mobile Communication Unit
System, Method, and Computer Readable Medium for Settling Micropayment Transactions to a Pre-Paid Instrument
Patent:
8,255,328 →
Application:
12/128,722 →
System, Apparatus and Method for Availing a Mobile Call of Address Information
Method and System for Providing Real Time Offers to a User Based on Obsolescence of Possessed Items
Patent:
7,822,647 →
Application:
12/131,278 →
Mobile Voice Self Service Device and Method Thereof
Patent:
8,296,148 →
Application:
12/138,463 →
Mobile Contacts Outdialer and Method Thereof
Patent:
8,644,803 →
Application:
12/138,465 →
Real-Time Streaming Protocol Gateway and Proxy for Serving and Caching Static Media Over a Low Bandwidth Connection
Patent:
7,814,221 →
Application:
12/138,473 →
Mrcp Resource Access Control Mechanism for Mobile Devices
Patent:
9,009,797 →
Application:
12/138,474 →
Mobile Voice Self Service System
Patent:
8,311,837 →
Application:
12/138,476 →
Mrcp Gateway for Mobile Devices
Patent:
9,008,618 →
Application:
12/138,478 →
VoiceXML BROWSER AND SUPPORTING COMPONENTS FOR MOBILE DEVICES
Patent:
8,838,455 →
Application:
12/138,479 →
Enterprise Conferencing with Dual Mixing
Patent:
8,638,696 →
Application:
12/139,540 →
Method and Computer Program for Managing Client Task Information with Multiple Users
Patent:
8,352,599 →
Application:
12/181,393 →
Method, Program Storage Device, and Apparatus for Offering a User a Plurality of Scenarios Under Which to Conduct a Primary Transaction
Patent:
7,853,488 →
Application:
12/194,189 →
System and Method for Effecting Special Treatment of Emergency Service Calls Originating in a Temporarily Designated Region
Application:
12/194,250 →
Publication:
US 2010/0048162
System and Method for Collecting Information Relating to a Calling Instrument
Application:
12/206,890 →
Publication:
US 2009/0227254
Do Not Call Registry Database Access System
Patent:
8,184,794 →
Application:
12/239,873 →
Systems, Methods, and Computer-Readable Media for Expedited Access to Conference Calls
Patent:
8,731,168 →
Application:
12/241,140 →
System and Method for Handling Mobile Emergency Service Call from an Incognito Mobile Station
System and Method for Availing Information Relating to a Circumstance
Application:
12/248,301 →
Publication:
US 2010/0093306
Method and System for Agent-Assisted Browsing
Application:
12/264,841 →
Publication:
US 2010/0114822
System and Method for Hosting Location Based Services for a Mobile Unit Operating Among a Plurality of Mobile Networks
System and Method for Real-Time Geographical Call Display of Automatic Call Distributor Calls
Patent:
8,649,491 →
Application:
12/277,734 →
Customer Callback Reward System and Method
Patent:
8,311,202 →
Application:
12/353,337 →
Systems, Methods, and Computer-Readable Medium for Tracking, Reconciling, and Reporting on Dtmf Data and Voice Data Communicated Between Call Centers and Users
Patent:
8,019,074 →
Application:
12/411,637 →
Method and System for Content Driven Electronic Messaging
Patent:
7,984,104 →
Application:
12/428,080 →
Performing Automated Event Services to Registered End Users
Patent:
8,582,742 →
Application:
12/433,985 →
Method and System for Processing an Employment Application
Patent:
8,843,388 →
Application:
12/477,978 →
Mutual Assistance Routing System for Improved Utilization of Customer Service Resources
Method and System for Routing Special Number Calls Using a Common Telecommunication Network
System and Method for Effecting Special Number Communications by a Multi-Mode Phone Using a Preferred Mode
Methods and Apparatus for Conducting Conference Calls Using a Conferencing System Adapted to Operate Between a Circuit-Switched Network and a Packet-Switched Network
Patent:
8,005,075 →
Application:
12/506,377 →
Voice Message Delivery System and Method
System and Method for Providing Location Information to a Mobile Calling Unit
System and Method for Handling Special Number Calls Using Text Message Format
Method and System for Message Delivery Security Validation
Patent:
9,178,858 →
Application:
12/535,920 →
System, Method, and Computer-Readable Medium That Facilitate Voice Biometrics User Authentication
Patent:
8,620,666 →
Application:
12/537,347 →
Method and System of Providing Enhanced Appointment Notification Service to Mobile Devices
Patent:
8,707,206 →
Application:
12/546,159 →
Real Time Voice Quality Statistics in Audio Teleconferencing
Patent:
8,467,321 →
Application:
12/547,565 →
System and Method for Effecting Special Treatment of Emergency Calls Originating from a Temporarily Designated Region
Method and Apparatus of Providing Data Service Mobility
Patent:
8,655,327 →
Application:
12/575,524 →
Optimizing on-Premise Conferencing Solutions
Patent:
8,229,096 →
Application:
12/702,432 →
Processing Natural Language Grammar
Patent:
8,666,729 →
Application:
12/703,435 →
Network and Method Providing an Indication of Network Capabilities to a User for Special Number Calls
System for Automatic Tty Equipment Detection and for Notification of the Hearing Impaired
System and Method for Method for Providing an Indication of Certainty of Location of Origin of an Internet Protocol Emergency Call
Application:
12/712,505 →
Publication:
US 2011/0206036
Intelligent Network-Based Voice and Data Recording
Patent:
8,958,541 →
Application:
12/716,404 →
Systems and Methods for Conducting Transactions with a Customer Using Text Messages
Patent:
8,621,536 →
Application:
12/726,512 →
Method for Determining Termination of an Emergency Service Call
Individual Xml Message Processing Platform
Patent:
8,655,967 →
Application:
12/753,971 →
Automated File Delivery Systems and Methods
Patent:
8,423,992 →
Application:
12/754,068 →
Method, Apparatus and Computer Program to Provide Access to Client Records and Data Resources
Patent:
9,330,234 →
Application:
12/758,936 →
Individual Xml Message Processing Platform
Patent:
8,706,904 →
Application:
12/765,383 →
System, Method and Computer Readable Medium for Providing Notifications
Patent:
8,301,523 →
Application:
12/766,167 →
System, Method, and Business Method for Settling Micropayment Transactions to a Pre-Paid Instrument
Patent:
8,244,613 →
Application:
12/768,469 →
Systems and Methods for Conferencing Enterprise and Non-Enterprise Callers
Patent:
8,767,592 →
Application:
12/771,337 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent:
8,847,753 →
Application:
12/834,075 →
Method and Apparatus of Processing Data Displayed on a Mobile Station Interface Based on User Preferences
Patent:
8,260,365 →
Application:
12/834,091 →
Location-Based Movie Identification Systems and Methods
Patent:
8,627,358 →
Application:
12/856,906 →
Real-Time Streaming Protocol Gateway and Proxy for Serving and Caching Static Media Over a Low Bandwidth Connection
Patent:
8,862,760 →
Application:
12/875,596 →
Methods and System for Providing Real Time Offers to a User Based on Obsolescence of Possessed Items
Patent:
8,078,503 →
Application:
12/884,331 →
Method and Apparatus of Requesting Customized Location Information at a Mobile Station
Patent:
8,412,235 →
Application:
12/941,342 →
Method, Program Storage Device, and Apparatus for Offering a User a Plurality of Scenarios Under Which to Conduct a Primary Transaction
Patent:
8,086,503 →
Application:
12/942,426 →
Graphical User Interface for Creating Content for a Voice-User Interface
Patent:
8,762,851 →
Application:
12/955,216 →
Method for Generating Sales of a Conversational Voice Response System
Patent:
8,504,439 →
Application:
12/972,668 →
Method and Apparatus of Analyzing Customer Call Data and Related Call Information to Determine Call Characteristics
Patent:
8,615,074 →
Application:
12/984,802 →
Method and Apparatus of Analyzing Customer Call Data to Monitor Customer Call Behavior
Patent:
8,971,499 →
Application:
12/985,925 →
Agent-Assisted and Directed Web-Channel Customer Care Apparatus, Method, and Computer Program
Patent:
8,972,507 →
Application:
13/011,518 →
Universal Communications System for Initiating Directed Telecommunications Campaign
Patent:
9,107,135 →
Application:
13/034,445 →
Method and System for Assigning Wireless Special Number Call Routing Among Call Answering Positions
Method and Apparatus of Processing Caller Responses
Patent:
8,983,038 →
Application:
13/089,913 →
System and Method for Effecting Prearranged Notification Following Placing of a Call Using a Predetermined Number
Global Interpreter/Translation Services via Conference Bridge
Patent:
8,520,833 →
Application:
13/157,660 →
Method and System for Content Driven Electronic Messaging
Patent:
8,326,937 →
Application:
13/165,985 →
Methods and Apparatus for Intelligent Selection of Goods and Services in Telephonic and Electronic Commerce
Patent:
8,290,829 →
Application:
13/174,979 →
Method and Apparatus of Processing User Text Input Information
Patent:
8,954,317 →
Application:
13/175,126 →
Method and Apparatus of Processing Speech Dialog Data of a User Call
Patent:
8,787,534 →
Application:
13/185,095 →
Processing Social Networking-Based User Input Information to Identify Potential Topics of Interest
Patent:
8,918,468 →
Application:
13/185,555 →
Methods and Apparatus for Conducting Conference Calls Using a Conferencing System Adapted to Operate Between a Circuit-Switched Network and a Packet-Switched Network
Patent:
8,514,848 →
Application:
13/185,759 →
Systems, Methods, and Computer-Readable Medium for Tracking, Reconciling, and Reporting on Dtmf Data and Voice Data Communicated Between Call Centers and Users
Patent:
8,472,610 →
Application:
13/188,544 →
Method and Apparatus of Estimating Optimum Dialog State Timeout Settings in a Spoken Dialog System
Patent:
8,762,154 →
Application:
13/210,029 →
Method and Apparatus for Voice Recognition Unit Simulation
Patent:
8,917,817 →
Application:
13/220,092 →
Method and Apparatus for Voice Recognition Unit Simulation
Patent:
8,990,063 →
Application:
13/220,271 →
Method and Apparatus of Providing Semi-Automated Classifier Adaptation for Natural Language Processing
Patent:
8,606,575 →
Application:
13/225,852 →
Method and Apparatus of Providing Notification Services to Smartphone Devices
Patent:
8,751,602 →
Application:
13/232,372 →
Method and Apparatus of Providing Notification Services to Smartphone Devices
Patent:
8,799,406 →
Application:
13/232,448 →
System, Method and Computer-Readable Medium for Verbal Control of a Conference Call
Patent:
8,380,521 →
Application:
13/246,092 →
Consumer Care System
Patent:
8,600,417 →
Application:
13/269,881 →
Context Aware Transactions Performed on Integrated Service Platforms
Patent:
8,914,850 →
Application:
13/273,413 →
System and Method for Determining a Wireless Access Locale for Placing a Wireless Call
Application:
13/277,490 →
Publication:
US 2013/0102272
Method and Apparatus of Providing a Mobile Phone Notification Service
Patent:
8,965,347 →
Application:
13/279,526 →
Method and Apparatus of Providing Live Support Service in a Notification System
Patent:
8,667,072 →
Application:
13/279,572 →
Method, Program Storage Device, and Apparatus for Offering a User a Plurality of Scenarios Under Which to Conduct a Primary Transaction
Patent:
8,793,165 →
Application:
13/308,651 →
Method and Apparatus of Applying Call Suppression Measures to Restrict Phone Calls
Patent:
8,681,967 →
Application:
13/329,812 →
Method, Medium, and System for Providing Leads to an Agent in Exchange for Credits
Patent:
8,473,366 →
Application:
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Do Not Call Registry Database Access System
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Location-Based Movie Identification Systems and Methods
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International Conferencing via Globally Distributed Cascading Servers
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System and Method for Real-Time Geographical Call Display of Automatic Call Distributor Calls
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Mobile Contacts Outdialer and Method Thereof
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Method and Apparatus of Providing Data Service Mobility
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Automatic Speech Recognition Tuning Management
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System and Method for Identifying Sms Messages from Multiple Originators Using a Shared Shortcode
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Voice-Activated Customer Service Assistant
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Method and System of Providing Enhanced Appointment Notification Service to Mobile Devices
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Individual Xml Message Processing Platform
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Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
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Applying User Preferences, Behavioral Patterns and/or Environmental Factors to an Automated Customer Support Application
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System and Method for Monitoring, Detecting and Reporting Emergency Conditions Using Sensors Belonging to Multiple Organizations
Method and Apparatus of Estimating Optimum Dialog State Timeout Settings in a Spoken Dialog System
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Method and System for Content Driven Electronic Messaging
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Method and Apparatus of Processing Speech Dialog Data of a User Call
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Method and Apparatus of Providing Notification Services to Smartphone Devices
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Processing Natural Language Grammar
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Performing Automated Event Services to Registered End Users
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Systems, Methods, and Computer-Readable Medium for Tracking, Reconciling, and Reporting on Dtmf Data and Voice Data Communicated Between Call Centers and Users
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Conference Call Information Sharing via Interaction with Social Networking Data
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System and Method for Wireless Beacon Location Validation
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System and Method for Locating a Mobile Phone with Moveable Wireless Beacons
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Handling Insufficient Account Balance of Subscribers
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Systems, Methods, and Computer-Readable Media for Expedited Access to Conference Calls
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Location-Based Movie Identification Systems and Methods
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Method and Apparatus of Processing User Text Input Information
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Performing Automated Event Services to Registered End Users
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Intelligent Interactive Voice Response System for Processing Customer Communications
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Related Assignments
(14)
Other recorded transfers of the patents in this record — the chain of ownership.
Security Agreement
Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →
Security Interest
Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →
Notice of Grant of Security Interest in Patents (First Lien)
Oct 10, 2017
From: WEST SAFETY SERVICES, INC.
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044217/0259 →
Security Agreement
Apr 2, 2020
From: T-MOBILE USA, INC.; ISBV LLC; T-MOBILE CENTRAL LLC; LAYER3 TV, INC.
To: DEUTSCHE BANK TRUST COMPANY AMERICAS
Reel/Frame 053182/0001 →
Release of Security Interest
Aug 23, 2022
From: DEUTSCHE BANK TRUST COMPANY AMERICAS
To: IBSV LLC; LAYER3 TV, LLC; PUSHSPRING, LLC; T-MOBILE CENTRAL LLC
Reel/Frame 062595/0001 →
Release of Security Interest
Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC.; INTRADO INC.; WEST CORPORATION; WEST DIRECT, LLC
Reel/Frame 062201/0960 →
Release of Security Interest
Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: WEST CORPORATION; COSMOSIS CORPORATION; INTERCALL, INC.; INTRADO COMMUNICATIONS INC.
Reel/Frame 062249/0385 →
Change of Name
Dec 23, 2022
From: WEST SAFETY SERVICES, INC.
To: INTRADO LIFE & SAFETY, INC.
Reel/Frame 062214/0561 →
Security Interest
Jan 31, 2023
From: INTRADO LIFE & SAFETY, INC.
To: ROYAL BANK OF CANADA, AS COLLATERAL AGENT
Reel/Frame 062596/0780 →
Release of Security Interest
Jan 31, 2023
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS AGENT
To: INTRADO LIFE & SAFETY, INC. (F/K/A WEST SAFETY SERVICES, INC.)
Reel/Frame 062544/0178 →
Notice of Grant of Security Interest (Second Lien) in Patents
Jan 31, 2023
From: CX360, INC.; WEST TECHNOLOGY GROUP, LLC (FKA INTRADO CORPORATION, FKA WEST CORPORATION); INTRADO INTERACTIVE SERVICES CORPORATION (FKA WEST INTERACTIVE SERVICES CORPORATION, FKA COBALT ACQUISITION COMPANY)
To: U.S. BANK TRUST COMPANY, NATIONAL ASSOCIATION, AS COLLATERAL AGENT
Reel/Frame 062571/0018 →
Change of Name
Apr 3, 2023
From: INTRADO CORPORATION
To: WEST TECHNOLOGY GROUP, LLC
Reel/Frame 063239/0876 →
Change of Name
Apr 3, 2023
From: WEST CORPORATION
To: INTRADO CORPORATION
Reel/Frame 063239/0900 →
Omnibus Assignment of Security Interest in Intellectual Property
Nov 25, 2024
From: UBS AG, STAMFORD BRANCH (AS SUCCESSOR TO CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH IN ITS CAPACITY AS COLLATERAL AGENT)
To: WILMINGTON TRUST, NATIONAL ASSOCIATION, AS THE SUCCESSOR COLLATERAL AGENT
Reel/Frame 069438/0775 →