IP Library Granted Patent US 8,204,520
Granted Patent B2
US 8,204,520 · App. 11/754,451 · Granted Jun 19, 2012

System and method for routing short message service special number messages to local special number answering points

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Quick Facts
Patent No.
US 8,204,520
App. No.
11/754,451
Granted
Jun 19, 2012
Kind
B2
Abstract

A system and method that overrides the initial destination number of an SMS message based on the destination number in the message itself. The communications device, a serving MSC or STP checks the destination address and overwrites the default SMSC address with a local special number service center address when it detects a special number destination address recognized anywhere in the world (e.g., 9-1-1, 1-1-2, 1-1-0, etc.). The message is then delivered to a local special number service center. The special number service center then delivers the message to an answering point, which then communicates with the caller.

Claims (21)

1. A method for routing short message service (SMS) messages originating with an SMS-enabled wireless device and addressed to a special number addressee; the method comprising:

(a) screening an SMS message for a special number addressee;

(b) if a special number addressee is detected during said screening, in no particular order:

(1) obtaining location information regarding current geographic position of said SMS-enabled wireless device;

(2) substituting an address of a special message center for an address of a short message service center assigned to the SMS-enabled wireless communications device; and

(3) routing the SMS message to the special message center; and

(c) employing said location information to effect forwarding the SMS message from said special message center to a special number answering point generally most proximate to said current geographic position.

2. A method in accordance with claim 1 wherein screening an SMS message for a special number comprises said SMS-enabled wireless device screening the SMS message for a special number.

3. A method in accordance with claim 1 wherein screening an SMS message for a special number comprises a mobile switching center screening the SMS message for a special number.

4. A method in accordance with claim 1 wherein screening an SMS message for a special number comprises a signaling transfer point screening the SMS message for a special number.

5. A method in accordance with claim 1 wherein forwarding the message to a special number answering point comprises:

identifying a determined special number answering point proximal to said SMS-enabled wireless communications device; and

forwarding the SMS message to the determined special number answering point.

6. An emergency message center comprising:

an interface configured to receive incoming short message service messages from a network;

a short message service routing database; and

a processor connected to said interface and said short message service routing database; said processor being configured for screening said short message service messages for special number addressees; if said processor detects a special number addressee in a respective said short message service message, said processor being configured for requesting or receiving location information relating to current geographic position of a sender of said respective incoming short message service message via said interface; said processor querying said short message service routing database using said location information and one or more parameters from said respective incoming short message service message to identify short message service routing information for a respective public safety answering position generally most proximate to said current geographic position for receiving said respective incoming short message service message; said processor effecting at least one of presenting and storing said short message service routing information.

7. An emergency message center in accordance with claim 6 further comprising:

a public safety answering point interface connected to said processor and a data network and configured to receive or retrieve from storage said short message service routing information; said public safety answering point employing said short message service routing information to effect forward-routing said respective incoming short message service message via said data network to said respective public safety answering point generally most proximate to said position.

8. An emergency message center in accordance with claim 6 wherein said forward-routing is effected by an address of said respective public safety answering point generally most proximate to said position in said routing information.

9. An emergency message center in accordance with claim 8 wherein said one or more parameters includes a language.

Assignments (9)
RELEASE OF SECURITY INTEREST Recorded Jan 31, 2023
From: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS AGENT
To: INTRADO LIFE & SAFETY, INC. (F/K/A WEST SAFETY SERVICES, INC.)
Reel/Frame 062570/0940 →
SECURITY INTEREST Recorded Jan 31, 2023
From: INTRADO LIFE & SAFETY, INC.
To: ROYAL BANK OF CANADA, AS COLLATERAL AGENT
Reel/Frame 062596/0780 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Dec 30, 2022
From: INTRADO CORPORATION
To: INTRADO LIFE & SAFETY, INC.
Reel/Frame 062252/0588 →
CHANGE OF NAME Recorded Dec 23, 2022
From: WEST CORPORATION
To: INTRADO CORPORATION
Reel/Frame 062213/0567 →
RELEASE OF SECURITY INTEREST Recorded Dec 20, 2022
From: WELLS FARGO BANK, NATIONAL ASSOCIATION, AS SUCCESSOR TO WACHOVIA BANK, NATIONAL ASSOCIATION
To: INTERCALL, INC.; INTRADO INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
Reel/Frame 062201/0960 →
RELEASE OF SECURITY INTEREST Recorded May 1, 2018
From: U.S. BANK NATIONAL ASSOCIATION
To: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
Reel/Frame 046046/0547 →
NOTICE OF GRANT OF SECURITY INTEREST IN PATENTS (FIRST LIEN) Recorded Oct 10, 2017
From: WEST CORPORATION
To: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT
Reel/Frame 044166/0901 →
SECURITY INTEREST Recorded Jun 20, 2016
From: WEST CORPORATION; WEST INTERACTIVE SERVICES CORPORATION; WEST SAFETY SERVICES, INC.; WEST UNIFIED COMMUNICATIONS SERVICES, INC.; RELIANCE COMMUNICATIONS, LLC
To: U.S. BANK NATIONAL ASSOCIATION
Reel/Frame 039093/0944 →
SECURITY AGREEMENT Recorded Apr 16, 2010
From: INTERCALL, INC.; INTRADO, INC.; WEST CORPORATION; WEST DIRECT, LLC; WEST NOTIFICATIONS GROUP, INC.
To: WACHOVIA BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
Reel/Frame 024244/0216 →